I'm having treatment for a frozen shoulder at the West 75th Street location of Spear Physical…read moreTherapy. The place itself is spotless, large and has lots of therapists and clients but plenty of room for everything. The therapist I'm working with, Stephan, is really smart (happens to be a PhD in the field) , very nice, explains everything we're about to do and listens carefully to my questions and reactions to what he's saying and what we're doing. I see that other therapists there also spend time explaining things to their clients. It appears that staff are generally setting a very upbeat tone in the facility. The front desk staff are also very welcoming and nice. Overall I highly recommend Spear and think it's great that they have so many locations.

My Explanation of Benefits and what the insurance company states what I should pay for each visit…read moreis completely different that what Spear charges me. Isn't this insurance fraud? Claiming to take insurance but overcharges the consumer? On one visit EOB states my bill should be $62.77, Spear charged me $225, on another date, EOB says the visit is $40.79, Spear charged me $165. I really don't see how they get to do this?

My Explanation of Benefits and what the insurance company states what I should pay for each visit…read moreis completely different that what Spear charges me. Isn't this insurance fraud? Claiming to take insurance but overcharges the consumer? On one visit EOB states my bill should be $62.77, Spear charged me $225, on another date, EOB says the visit is $40.79, Spear charged me $165. I really don't see how they get to do this?

I'm currently receiving physical therapy at Spear's new location at 82nd Street/Broadway to recover…read morefrom a total knee replacement. My surgeon at the Hospital for Special Surgery is impressed with my progress , and I made her aware that it's because of the expertise and guidance I'm receiving from Andrea Kwok, Clinical Director at Spear's location at 2273 Broadway. Andrea is exceptional in truly focusing on individuals; she's keenly aware and identifies where I'm having issues with range of motion, pain, and balance difficulties- and then, for my session that day, creates a custom exercise routine to address that day's issues. Her amazing ability to recall my status and issues from my previous session is very impressive and reassures me that I'm receiving expert individual care. She also created an exercise regimen for me to execute at home using the Spear App, which has significantly helped me progress. In two months, I've achieved a knee bend of 124 degrees. I highly recommend that folks needing PT sign up at Spear at 82nd Street on the Westside.

I have been trying to get an appointment for weeks now. I have been calling and leaving messages…read more They do not answer the phone. They do not respond to messages. Previous experience in-person with the staff has been abysmal because they are rude and hostile. Basically every other review points this out too. It's a shame cause Dr. Mohen is great but it's literally impossible to reach her. I guess I am not her patient anymore because it's impossible to schedule an appointment. It also took me months to get my medical records from them. THEY DO NOT CARE ABOUT YOU.

Not that this will go anywhere but I would never recommend. I went to the Park ave location. The…read morestaff is RUDE AF and coming from me thats never good because it takes one to know one. They told me the day before my appointment in text that I now had a $250 copay which I did not see because I was working. When I went to the office the doctor wouldnt see me because I did not HAVE the copay. She could ABSOLUTLEY HEAR what was going on in the waiting room and she choose to not advocate FOR THE PATIENT AT ALL. Now I have Tox that I basically have to give to myself bc no other doctor with take it from another office and my isurance wont fill it for 3 months, fuck me right. I am only the patient. Who gives a fuck about me though

The therapists here are good (the only reason it's two stars), but the way they schedule is…read moreridiculous. The therapists have little time with you because they're bouncing back and forth between patients and that is when they HAVEN'T double-booked (which they call "accommodation" as though they asked you if it was alright to do).

TL;DR - these guys are fantastic, saved me from surgery and 6 months of rehab…read more Longer version: It feels weird to review a medical establishment like a pizzeria with those char and cupping pepperoni. Mmm. I could go for some Pizza. Anyway.. In 2020 I suffered a tear in my supraspinatus tendon. I did 6 months of physical therapy (at a different place) with no improvement, and the only improvement coming after a cortisone shot. A year later and I have another tear in the tendon, plus a slap tear and adhesive capsulitis. The doctor told me I needed surgery, and I asked about physical therapy. He responded to me by saying he didn't believe physical therapy is going to help, and it didn't help last time Boy was he wrong. My experience with physical therapy here was completely different. The team here is trained to another level, everyone is a Ph.D, but they're also incredibly engaged, pleasant, and supportive. They're genuinely nice people. They pushed me and got me to be functionally cured and saved me from 6 months to a year of recovery and rehab. Facilities: brand new, this is a new location and everything is shiny and brand new. Equipped with everything you would need for all kinds of exercises and therapy Administration: seamless - charge me automatically for my copay, bill the insurance, never had to worry about it Care and attitude: superb. Chris and Darren complemented each other and pushed me to where I needed to be, without getting me overzealous and injuring myself further. Lena and Ashley were sweethearts who really took care of me, and made me feel like a superstar every time I came round. Follow up care: These guys (with my blessing and explicit consent) opened a direct line of communication with my personal trainer and pilates instructor so that I can maintain the progress I've made and avoid injury in the future. I owe these guys a debt that I cannot properly articulate in words. And if I hadn't had a completely different experience with PT elsewhere, I wouldn't know to appreciate just how outstanding they are.

I felt that I had landed in medical heaven after seeing Dr. Mahajer! He took me seriously and…read moretreated me with kindness and respect, but still managed to be light-hearted about it. He listened very carefully to my description of the pain I was suffering in my foot and how it was affecting me. He knew exactly what to do and suggested a clear and conservative treatment path to begin with. I absolutely recommend Dr. Mahajer and wish that I could see him for every ailment that I ever suffer!

From the owner: Dr. Mahajer's goal is to restore a person's sense of well-being and improve functional outcomes in…read morethose with arthritis, bursitis, disc herniation, disc degeneration, spinal stenosis, scoliosis, kyphosis, tendonitis, tenosynovitis which cause neck pain, back pain, joint pain or nerve pain like sciatica.

Dr. Rosenthal is truly a one-of-a-kind practitioner. As a Physiatrist, she was able to research the…read moreroot cause of my knee discomfort. Through hand manipulation / examination she determined I needed to strengthen my quadriceps and provided a course of exercise. Her ability to listen to the patient and direct approach make her a true clinician.

An elderly family member of mine was seeing Dr Lillie once a year for a number of years for a…read moremedical marijuana prescription - a mere formality in obtaining THC products in the state of NY. It was a flat rate of X dollars each year. Recently, Dr Lillie quietly only renewed for 6 months (conveniently right before NY goes legal and we won't need her script anymore since anyone can now purchase without a medical reason). The dispensary noticed this and notified us they could not continue to give us meds because of this. When we called Dr Lillie, she offered to fix the problem FOR ADDITIONAL MONEY!!! This is the sign of a Doctor who is in things for the money. Not a good sign for anyone seeking the care of a genuinely caring individual. Secondly, this would be a great time to mention that my family member was never happy seeing this woman because she always rushed her out of her office! And old lady at that!! Lastly, in the midst of all this, we found another doctor who gave us the script for 1/3 of her price! What a RIP OFF!!! People like this disgust me. Hanging out on their yachts and ripping off poor people. You're going to the weed hell lady!!

Never met her. A fellow and a resident came in. Explained I was in horrendous knee pain. Ordered…read morex-rays that were not approved of. No one gave any other suggestions about what was to be done if anything. That was an absolutely wasted time and money. I have had knee problems for 40 years and at times have been to physical therapy etc or given something like meloxicam but absolutely zilch. Not even a follow up call from the office to tell me the x-rays were denied. My husband begged me to see someone - well I picked the wrong doctor's office.

Dr.Patel is a liar, a Butcher & a Back Staber ( literally). She deceived me into having a "Mild…read moreProcedure" to remove a piece of my L4/L5 herniated disc that was pressing against my spine. She let one of her groupies , play doctor with my body. I felt like a piece of meat being devoured by a bunch of Hienas. They poked my spine. It was like a horror movie. I never felt so much pain in my life. I am still feeling the pain one month later. Now I am feeling worse than before the surgery. She charged my insurance $30,000. When I complained about it, she gave me a lot of mambo jamboree and told to look fora Real Surgeon. She is only a Pain management whatever....

Love Dr. Phil and his team (shout-out to Ram for his PT work and to Unisha for her prompt responses…read moreto all my requests!). I've been four times now to his office, and each time, he gets me in there within minutes and seems to have a whole treatment plan for my sciatica. So it's like a one-stop shop for me: acupuncture, PT bodywork, triggerpoint injections, red light therapy, adjustments. I'm in and out in 45ish minutes and I think it's all helping to get things to open up some more. Dr. Phil's a gregarious and lovable guy with a lot of good energy, experience, and knowledge... and thankfully he is covered by my insurance. My last acupuncturist on the UWS worked wonders, but it was out-of-pocket and my wallet took a bit of a hit (but I'd recommend her endlessly too!).

Dr. Phil is wonderful. I had pain from lower back to my neck. He examined me, gave me a diagnosis…read moreand fixed my pain on the spot. While giving me an adjustment he explained what he was doing, had a calming voice and then proceeded with acupuncture. In addition, he is very accessible so that time of visit was easy to schedule. He follows Covid Protocols and office is clean. He accepts many insurance plans, is warm, friendly and very talented. I highly recommend him.

Dr. Ciccone came highly recommended, and I can attest that indeed he should be. He did not just go…read moreto school to become a doctor; this man was born to become a doctor. When he sees a patient, or even talks to one on the phone, it is clear that he is not simply fulfilling his duties in a professional manner, he truly wants to help that person feel better. Pain management is a specialty that requires a particularly strong sense of compassion, and Jeffery Ciccone has that in abundance. The comparison between him and my previous pain management doc, who merely administered injections and wrote prescriptions in a rather dispassionate fashion, is about as stark as it gets. Dr. C was right there with me, almost sharing my pain until I could finally have the surgery required to deliver me from it. Thank God I found him. Oh, and by the way, the surgeon to whom he referred me turned out to be one of the preeminent hip surgeons in the world (Dr. Darwin Chen). Before Dr. Ciccone, I was in terrible shape, could scarcely sleep due to the intense, sharp-as-a-knife pain, could hardly walk a block-and-a-half without stopping to lean against a building and wince and moan out loud; today, I am riding my bicycle again, standing up out of the saddle to grind up hills, and doing the 30 stories of stairs in my building for indoor workouts. Amazing. And I will never forget what Jeff Ciccone did for me.

I thoroughly regret the day I brought my mother to this office. She came in with only one bad…read moreknee...now she has two. She went from being very active, to being homebound. Pain management? He caused her so much pain, and then when she asks for help he says "Take an Alleve." That's pain management? The office is completely disorganized and totally unprofessional. My mother was to get three knee injections, 1 a week--three weeks in a row. In over 3 months they were unable to get injections and kept giving us the runaround. One visit they made us wait almost an hour and a half, then when we got in the room they say they don't have the injection (after taking the day off work and 1.5 hours in travel). The next appointment they canceled on us 15 minutes before the appointment time!!-(Again after I took the day off work and spent over an hour in travel.) No consideration for caretakers and no compassion for patients in pain. Will not be back!

Although I haven't personally used it yet, I've heard very good things from those who have. Ignore…read morethe old 1* reviews, it's now under new management and has improved a ton.