So excited to review this "hands on" Clinic "Spear Therapy". I have been injured from years of repetitive movement and my Doctor suggested Spear Therapy. I was put with Michelle Troiano She has treated me with great care and has passed on many excercises to incorporate with my gym workout. Michelle has also suggested floor barre classes which is a good stabilizer. And has been a big help with making sure I understand how to stack my bones. Also big shout out to the staff who checks me in and to the physical therapist helpers who does everything to keeping the place spotless to helping you understand a exercise.and with a strong Focus of a great environment. Kenny read more

My Explanation of Benefits and what the insurance company states what I should pay for each visit is completely different that what Spear charges me. Isn't this insurance fraud? Claiming to take insurance but overcharges the consumer? On one visit EOB states my bill should be $62.77, Spear charged me $225, on another date, EOB says the visit is $40.79, Spear charged me $165. I really don't see how they get to do this? read more

Nice facility with just the right amount of one-on-one attention. Not hard to get convenient appointments. Front of the house staff could be a little less surly. read more

I sent my mother to Spear at the 75th St. location and was horrified to hear of her experience there. While she's had a great experience down in the financial district, this location couldn't compare. She just had shoulder replacement surgery and I've been taking care of her and had her go to the local spear location by me. unfortunately, at least one staff member there was incredibly rude and unprofessional with her, not helping her come through the door when she wasn't able to open it properly and then telling her to go close it. She proceeded to harass, challenge and act very aggressively towards her. A recovering 78-year-old woman shouldn't be treated with such a lack of empathy and clear disrespect by any individual. Completely ridiculous. read more

First, let me say that my review and experience at Spear are solely mine. I first began post-stroke physical therapy back in April. The PT therapist was a young gal who gave me a regimen of exercises during my one hour sessions. Things were going fine until PT gal began handing me over to third parties to finish my sessions. Also, my appt scheduling was not fixed but erratic. I mentioned to ptgal these things and how the erratic scheduling was disrupting my life. I now realize that mentioning this was a mistake. Ptgal stopped handing me over to a third party and ptgirl told me that she could schedule me regularly on Tuesdays and Thursdays which worked well for me. Since then my sessions became very non communicative on her part. I would show up, begin my exercises and pt gal would wander off. For about 3 weeks the Tuesday / Thursday scheduling worked well. On one occasion I emailed ptgirl about a medical result. PTgal never responded. My sessions became more impersonal with ptgirl and I began feeling that her passive aggressive behavior was becoming routine. Yesterday, I had to cancel my session due to AA bad head cold. I emailed ptgirl and she didn't respond. I got a call from the Spear desk where I tried to schedule my appts for next week, Tuesday and Thursday. I was told that ptgirl had blocked off both days with other appts, and that the next available appt with ptgirl was in JULY!!!! No appts were available for next week! So I couldn't get therapy next week whatsoever. Apparently , ms passive aggressive intentionally blocked me out of her schedule!! This is care? At this point, let me say that physical therapy isn't just about leg kicks and rubber band exercises. Empathy is a vital component of the recovery experience! Empathy that is clearly lacking at Spear with ptgirl! "Empathy is a vital communication skill capable of enhancing therapeutic relationships". As stated by a physical therapy website. PTGIRL could be the best physical therapist in the city, but her lack of communication and empathy totally negates her skill set. So eventhough I need my physical therapy, thanks to the intentional mischeduling by ptgirl , I won't have PT for about 12 days! This is not professional care. This is not empathy. Sadly, I'll have to seek another physical therapy person/ service in my neighborhood next week. Im a senior citizen and don't need to rely on a passive aggressive person with personal issues for my health and recovery. In this case, ptgirl wins. Spear loses. And it's a dam shame because other pt people at Spear appear to be more engaging. Feel free to contact me if you d like ptgirl s name. No one should be exposed to this stoic, unprofessional individual. UPDATE: two weeks and still without physical therapy from Spear! No problem resolution by mgmt . Just phone calls asking to "chat". I don't need chat! I need someone in mgmt at spear to answer my question. Why did the physical therapist assigned to me blocked my scheduling WITHOUT cause or reason, and why wouldn't she answer emails? Clearly, they'll lose me as a client and they'll keep her to abuse more seniors. Time to go to the State authorities. Spear lacks any business centric management that overlooks senior abuse! read more

I worked w/ a very good physical therapist [Nada Gamea] for several weeks and would highly recommended her. She's smart, knowledgeable, and supportive. My low rating is based on the administrative support at Spear - - e.g., phone calls would often go to voicemail and be returned much later in the day or after a few days. When I went to Spear to schedule sessions since i was not not having success , I had no luck...." the system is down but I'll call you shortly to schedule sessions." Of course, I didn't receive a call. Good physical therapist but bad administrative support - - NO THANK YOU. read more

I'm having treatment for a frozen shoulder at the West 75th Street location of Spear Physical Therapy. The place itself is spotless, large and has lots of therapists and clients but plenty of room for everything. The therapist I'm working with, Stephan, is really smart (happens to be a PhD in the field) , very nice, explains everything we're about to do and listens carefully to my questions and reactions to what he's saying and what we're doing. I see that other therapists there also spend time explaining things to their clients. It appears that staff are generally setting a very upbeat tone in the facility. The front desk staff are also very welcoming and nice. Overall I highly recommend Spear and think it's great that they have so many locations. read more

I went back to Spear, hoping for a better experience. But this time was worse. The place is super busy. Appointments never started on time. My therapist pretty much always had 3 patients at once, barely spent any time with me, gave me a LOT of exercises to do, often unsupervised. I spent a lot of my appointment time, waiting for someone to notice --I was standing there doing nothing. My "therapist" spent a lot of time looking at his laptop. While I stood across the room, doing nothing. Now I see Spear charged me quite a good sum per visit WITHOUT warning me when they checked my insurance, they charged almost as much as an out of network place . So I wasn't even saving money by going there. The place is mobbed. They're making a fortune. read more

I went here once--on a weekday afternoon. It was like being in a subway car during rush hour, Maybe 30 or more physical therapists and patients plus equipment all packed in one rather small space. Not at all like other PT places I have been to in past years. Never again at this place. I found a much less crowded, Mount Sinai PT place to go to. The very young looking therapist was good at telling me what exercises I should do for my problem. They are available for viewing on the Spear website. That is good read more

I had a very good experience at SPEAR. My PT was Anthony and he was very kind, knowledgeable and attentive. My shoulder feels much better!

I can't review the services here--because they cancelled my appointment. Just a heads up that their bookable ZocDoc appointments are fraudulent. The receptionist told me that they are posted there "to let people know the clinic is open," that is, as a kind of false advertisement scheme. read more

I've bounced around to a few different Physical Therapy businesses on the UWS for a few years and just by chance did I end up at SPEAR on 75th. Sometimes luck is on your side! When I randomly chose Spear from a long list from my doctor to work on "fixing" my back, I had no idea that it would be such a life-changing decision. I had been dealing with a consistent issue in my lower back that no doctor or previous PT had solved. That all changed when I was assigned to Alyssa Reyes at SPEAR on 75th. Alyssa took the time to hear what had been bothering me for over 2 years and what I had previously done to try to fix it. By the end of that first meeting, she had figured out that the pain wasn't originating in my back but was actually due to a problem in my hip joint. Within 2 weeks of working on the hip joint at SPEAR, I felt immediate results and comfort in sitting, standing, walking and running that I had not felt in over two years. Beyond my positive results, I remember thinking immediately that SPEAR was unlike any other PT I had visited. Everything was so clean, nice and spacious. Even when there were many other patients around, it never felt cramped and I felt like all my needs were always easily addressed. I was never delayed and I appreciated how prompt they were as I was often going before work. Finally, the front desk. I have NEVER felt so comfortable and confident with that side of visiting a doctor or physical therapist. I was "out-of-network, but I had ZERO issues with insurance and they were always so helpful in booking and rescheduling appointments. Can't say enough about the entire front desk -- a true pleasure! It's nice to know that I have my preferred physical therapy location for the rest of the time I live here in NYC. While I hope no one gets injured, defintely make this your go-to spot if you need to rehab an injury. read more

This iy second not so great experience at Spear over the span of a couple of years. I chose Spear because the therapists seemed knowledgeable. Unfortunately, their PhDs do not translate into being good practitioners. The therapists have been formulaic, distant, and have a bit of an attitude if you tell them the exercise isn't working for you. They have been largely in-attentive - telling you what exercise to do - and then walking away to do their notes and talk to other therapists about non-work stuff. I've moved on to Professional PT (97th and Broadway) and having a much more personalized experience and actually pain free after a couple of sessions. Thumbs down fo Spear. read more

This is the first PT clinic I've been to my entire life (I've done PT for various running and triathlon injuries) that didn't have a clue about my clinical condition. I know chronic compartment syndrome is rare but you can at least refer to your textbooks to get a vibe on what I'm presenting. I asked the PT if he's ever treated anyone with this problem before & what compartment & he said he just treated someone with medial compartment syndrome. There is no medial compartment in the lower leg. If you have anything that isn't common, this clinic won't be able to help you. Everyone there was straight out of college. I'm in severe pain after going there since the PT spent the entire visit trying to recreate the compartment syndrome pain. I have no idea what the point of that was. Additionally, if my insurance is over billed for services not rendered (I did no exercises and only got 5 minutes of manual therapy), I will file a board complaint for this incompetence. read more

I can't say enough amazing things about this place. Personalized care and attention. Helpful staff. Everyone seems to genuinely like their job and want to help. So refreshing. My PT is Jamie and she takes the time to explain exercises, why we are doing them, and what I should expect to feel and the benefit. She never rushes our sessions and makes going there an absolute pleasure. read more

Thanksgiving morning, 2018. I came down to my apt bldg lobby to pickup 2 dozen fresh Krispy Kreme donuts to a friend's dinner later on. Instead, on my hurried way back upstsirs to my apt, I tripped, slipped and fell. As i brace my fall with my right arm, i ended up sustaining an anterior right shoulder dislocation. After the acute phase of putting it back in place at Lenox Hill Hosp Emergency Room, i saw an orthopedic doctor specializing in shoulder injuries. I had an MRI as requested by the ortho-pod. I'm in now Short Term Disability from work. No surgery, thank God. So, what now? Physica Therapy and an intensive kind was what I needed. I had no idea how to go about it and whether my health insurance was going to pay. So I Googled one's close to me. I meticulously read and researched the ones close by. I found someone with history and good reviews. I honed into Andrew Wolfanger. I saw his professional CV online and was the one I was looking for. Andrew Wolfanger, PT, DPT. I said to myself, "damn, everyone of their P.T.'s have their Doctorate in Physical Therapy." I though that alone was impressive. But let's get a good couple or few sessions with this firm. SPEAR Physical Therapists and see where it goes. Well, I was so very well pleased with Andrew's work. In my gratitude to Andrew Wolfanger and the rest of his coworkers, I sent him a touchy email. I poured my heart out out, vulnerably in my utmost thanks for putting me back together, so to speak. Here is the email that I sent Andrew...... "Hi Andrew. The doctor cleared me for work. He likes your notes and he said that you're really putting me to work with the exercises.  I said that you were on me like stink on poop with tracking on the exercises. I said you were the best one around. I researched your experience thoroughly back to back. Because I would only want the best out there to out me back together. And you, my friend, Andrew, fit that bill. I dont know if all the patients tell you this and I've had my fair share of times working with physical therapists but I can say that you are at the top. You, Andrew, are the top P. T. for me in my book. Your approach to me as a patient was truthful and gave me realistic goals to reach for ( lol, no pun intended). But you helped me reach this point of returning back to work.  If I haven't said enough to you, I thank you from the bottom of my heart. Truly I owe my coming back to work to your perseverance, persistence (esp when I tell out loud during those ER exercises, lol) diligence that I do what exercises you showed me in the proper way to prevent further injury. Thanks once again for all you do for my recovery. See ya tomorrow for the continuation...." So if you chose SPEAR Physical Therapy and their Associates for your rehabilitative physical therapy, you have come to the right place. You wonder, why such a lengthy and wordy review... Listen carefully, I am a registered nurse and who else demand no mediocre health service than a registered nurse. It is your body and how your body will lead you on to your future health. YOU BETTER TAKE THE TIME TO RESEARCH AND FIND YOUR HEALTH'S PATHWAY. If I chose whatever came along then, I might not have been able to return to my job. I work in a Cardisc Care Unit and CardioThoracic Intensive Care here in Manhattan. Let me tell you, make your appointments now and get with it. You just might have the same or better experience than mine. Good luck and never quit!!!! read more

This is a horribly disorganized place. I waited over a month to see a PT, and upon arriving they had put me on someone else's schedule without expertise in the condition I was specifically waiting to address. Bait and switch, and they couldn't care less. I'd find another more organized and honest place. read more

I'm a rugby player that suffered a lateral meniscus tear in Fall 2018. I had surgery In December and started coming to Spear within 5 days post-operation. I've worked primarily with Ashli B. and she has been AMAZING! This was my first "major" injury and Ashli has been by my side pushing me, listening to my concerns and guiding me through the healing process. I'm proud to say at 3 months out that I've been cleared to return to sports and regular activity with much credit due to the Spear team. Scheduling has been a breeze and the front desk team is very friendly, flexible and on top of all matters. At times when I've been unable to see Ashli I've been well taken care of by other staff (Jaime and Jasmina) and the support team on the floor is incredible as well (Hudson and Gabe). While I'm glad to be nearing the end of my treatment I will miss this great team and will definitely be recommending Spear to my rugby teammates and co-workers in the future. Ps - a bonus to working with Ashli is getting to see bond over being cat moms and seeing pics of her super cute cat, Mr. Rufus! :) read more

SPEAR is fantastic!! I've been working with Ashli for about 5 weeks now and she has been so kind and knowledgeable in the therapy of my severe ankle sprain. I've seen steady progress with the exercises she recommends. We are able to work hard and have a nice rapport (especially about cats- shout out to her boy Mr. Rufus ). The space is small but well laid out and clean. They have many exercise tools and some machines to service any type of injury needing therapy. They also take many insurances and are pretty flexible with scheduling. Would highly recommend!! read more

Great experience. While training for the NYC Marathon, I started to experience significant knee pain. Alyssa worked with me and provided a challenging plan and had a pro-fitness attitude. I took a little time off for a flare-up and she consulted with my sports medicine doctor to adjust the plan. The result was a balance of rigorous and gentle to get me into shape for the race while avoiding an additional flare-up. I wound up running the marathon and could not be more grateful. I ended my time with Spear by being set up with exercises that will allow me to improve my physical condition on my own. If I need a physical therapist again, I'll be back. read more

SPEAR West 75th Street has been a life saver after three leg surgeries and one shoulder surgery. Michael Virgile runs a great group of people. He himself is a wonderful therapist and is thorough and attentive. The entire staff is friendly, helpful, quick to correct form. I cannot recommend this place enough, it's the best physical therapy I have ever encountered, and I have encountered a lot! A very special shout out to Ben Kraus, the therapist I am working with now. He is a genius at figuring out just how to adapt an exercise to accomodate my particular injury and abilities. The best! read more

I had a very disappointing experience with this practice. While the facilities are very nice, the quality of the PT was poor, and turned an injury that was annoying but minor and improving into one that was much more severe and limiting. My doctor recommended switching after hearing about it read more

I saw Ben Kraus at SPEAR for about 8+ months to rehab after having surgery to repair my ruptured Achilles tendon. Ben was excellent and made the rehabbing experience very enjoyable for such a long recovery process. He worked with me to build a program that allowed me to get back to resuming my normal day to day activities in addition to playing sports in a way where I was fully comfortably and ready to go after getting the go ahead from him. Ben is patient but knew when to push me. The team around him were all very professional and supportive. Would 100% recommend working with Ben and the SPEAR team to anyone. read more

A great addition to the neighborhood. The latest SPEAR location recently opened up in the old Falene Day Spa space- they're still waiting on new signs as I type this, so if the sign says Falene, you're in the right place! Even though they're still getting fully up and running, I'm already prepared to give them 5 stars. I've been going for PT for my knee and lower back for a few weeks, first thing in the morning. Michael has been extremely helpful, even finding exercise variations that are easier for me to accomplish, while still working the correct areas. Michael will correct you when necessary, but he never makes you feel stupid when, if you're like me, you forget every exercise's name, duration, and so on. (Did I mention I go first thing in the morning? Pre-coffee is my excuse.) The entire staff here couldn't be nicer. Everyone goes out of their way to make sure each person's needs are met, from old-school printouts, to personalized programs on your smartphone- whatever you need, they'll set it up to make your therapy as "easy" as it can be. read more

Let me start with my therapist, who no longer works there. She was great. Superb. I am still in pain but totally manageable. Now for the parts I was not happy with. Once my therapist left, I was bouncing between a few therapists. They where all nice but each one had a different set of workouts for me and I did not feel like I made any progress. The front dest staff on occasion was not pleasant at all. lastly and most important, billing. When I started I gave my card info to be charged automatically every time. One time when I came I was informed that I owe for 3 sessions. I intentionally set it up so that I do not have to follow up on each payment. I found it strange that they missed about %20 of the Payments but assumed they are true. Now, at least a month after I have stopped attending, I receive another bill stating that I did not pay for my final visit. I called and indeed I was confirmed that this is the case. Once I showed them that on their bill the payment is actually posted, I was told that it is for a visit from last year. Now, it could be that they are right but it does smell off.... Guess I should have checked their billing team regularly. Other then the annoyance, I do feel better. read more

I arrived at SPEAR last November with lower back pain caused by herniated discs. When I first started, I was barely able to work part-time due to nine months of pain in my back and down my leg. I was scared to move and nervous to be out of a back brace. Sean and the staff at SPEAR were my angels during this time. Sean taught me how to rebuild my strength, and how to recognize the different kinds of pain in my back. As each week passed I got stronger and regained flexibility. Thanks to SPEAR I'm now working full-time again, and most importantly, I have my life back. read more

I have been coming to Spear for a month after I ruptured my Achilles and have been working with Noa. She makes coming in twice a week enjoyable. She makes my rehab experience lighthearted and fun. In the last four weeks I have seen tremendous growth in the mobility of my Achilles and my daily routine has become easier each week. I really believe that I will attain the goals I have set out for myself once I started physical therapy all thanks to Noa. read more

My pt is Anthony McNulty who is very good.he understands my problems -prints out exercises to do at home. Easy going, but serious.

I came to Spear after a traumatic disc herniation the week of my wedding. I arrived totally scared and unable to move comfortably. My spine was curving away from the disc to avoid pain, causing temporary scoliosis, and I couldn't stand up straight without listing to the right. After the first session with Ben, I knew I was in good hands. The team at Spear truly turned my outlook on my injury around and have been an invaluable part of my healing process. I am still coming twice a week and truly look forward to each visit. Thanks Ben and team!! read more

Spear PT has been a tremendous benefit for myself! I am working with Mike who has helped treat my back pain when no one else could. The equipment is state of the art and the service you get here is fantastic. Finding a physical therapist can be challenging -- there are so many options and you might not know where to start. I found Spear to be extremely vital to feeling better and highly recommend! read more

I went to Spear UWS for three months at the end of 2017 to deal with PT for neck and back, post car accident. The staff is professional and friendly and very responsive, able to change appointments easily for a clientele that I'm sure has a lot of scheduling issues! My therapist was Michael who was very good, thorough. I also used their massage therapist once a week as complementary treatment for the PT and Maggie was excellent too. They also handled al the filings with the insurance company as well. Seamless and easy and allowed me to focus on my recovery. read more