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    Jeffrey M Ciccone, MD

    5.0 (1 review)

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    5 years ago

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    NYC Surgical Associates - Lizzie Gottsegen, Massage Therapist

    NYC Surgical Associates

    3.9(61 reviews)
    1.9 miUpper East Side

    To give just 5 stars is not enough, they deserve 100 of them. Let me tell you that I've been seeing…read moredoctors for years and got used to chronic pain as noone could fix it, but Dr. Greuner diagnosed the problem within 5min of my appointment. I had an AVM surgery. He showed me every scan of my arteries and explained everything clearly. I felt calm before my surgery only thanks to him. This is the best care and treatment you can get, not just in New York, but worldwide. I came from Europe to specially see dr. Greuner and glad I did. No wonder he is ranked as top 5 doctors in the world. He is so carrying, knowledgeable and genuinely an amazing person. The staff and dr. Tonis were so friendly and welcoming, they took the time to explain everything in detail and answered all the questions that I had. They followed up after the procedure to make sure everything was good with me before my traveling back to Europe. They don't just treat you, they make sure you leave their office healthy, pain free and with a smile on your face. I can't thank you enough how you changed my life. From constantly being in pain to being pain free, really increased quality of my life.

    I was extremely fortunate to be treated by Dr. David Greuner for AVMs at NYC Surgical Associates…read more As someone who previously had many bad experiences with other doctors including being misdiagnosed multiple times, I'm so happy there's someone like Dr. Greuner (and the rest of the staff) who genuinely cares about his patients and listens to them not only during procedures but also prior and post. I would give this practice a 100 stars if I could.

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    Lenox Hill Hospital - Jerk  Meatballs (meatless), White Rice, Curry Vegetables

    Lenox Hill Hospital

    2.9(356 reviews)
    1.1 miUpper East Side

    I was just discharged after nine days post major surgery. My surgeon and all the attending doctors,…read moreresidents and anesthesiologists were great. Concerned for my welfare. Inquiring if I had any questions. The nurses and PCA's were also great. Attentive without being condescending. Would give it 5 stares but after 2 days of clear liquid diet the regular food is not good. Odd choices on the menu, overcooked food and lukewarm temp at best. Additionally discharge was an ordeal but eventually they worked it all out. The hospital building itself could use some updating but I have been in much worse ones and renovations in hospitals take years inconveniencing everyone.

    I was admitted in February 2026 for severe abdominal pain related to my gallbladder. While some…read moremembers of the staff were kind, my overall experience left me feeling unheard, dismissed, and frustrated. The biggest issue throughout my hospitalization was pain management. On multiple occasions I waited hours for prescribed pain medication despite repeatedly telling staff I was in severe pain. I often felt like I had to plead or even cry before my pain was taken seriously. A resident Dr. Nomen would also delays in receiving IV medications that had already been ordered. Communication was inconsistent. One nursing assistant recorded a temperature of 100.9°F and said she would notify the nurse, but when the nurse arrived she told me I did not have a fever because she had never been informed. I also repeatedly asked several physicians about the results of my IgE allergy testing and was told someone would follow up, but no one ever did. I eventually learned the results would take about a week. There were other frustrating moments during my stay. Despite discussing food allergies, I was served chicken for lunch and told there was no other option. Maintenance requests, such as replacing the toilet paper, were never addressed while I was admitted. My interactions with some physicians and residents also lacked empathy. I felt my concerns about pain control and treatment options were dismissed rather than discussed. Instead of collaborative conversations, I often felt rushed or spoken to in a condescending manner. Discharge planning was also disappointing. I was told follow-up arrangements would be made with my primary care physician, but no new appointment was scheduled. Staff pointed to an appointment I had already made months earlier and presented it as though they had arranged it. I recognize that hospitals are busy and that not every member of the team provided poor care. However, patients in severe pain deserve timely treatment, respectful communication, accurate follow-up, and compassion. I hope this feedback encourages improvements in patient communication, pain management, and discharge planning. Also, I didn't feel it was appropriate that Dr. Andrew Price reached out to my internist due to them going to the same school or squatting in front of me like he was Megan the stallion. Lastly, the resident Dr. Nomen called me rude and was very condescending when stating "I could leave hospital" during my discharge. She obviously didn't care for me, if I was probably a "married" woman she wouldn't have used that tone with me. Overall, her acerbic attitude was appalling.

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    Jeffrey M Ciccone, MD - anesthesiologists - Updated September 2026

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