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Shambley Veterinary Clinic

3.3 (3 reviews)
Open • 9:00 am - 5:00 pm

Services - Shambley Veterinary Clinic

Pet physical or wellness exam

Pet vaccinations

Shambley Veterinary Clinic Photos

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Ashley Pines Animal Hospital

Ashley Pines Animal Hospital

4.1
(7 reviews)

I've been bringing my dog here for the past few months due to ongoing ear infections, and…read moreunfortunately, my experience has been disappointing. At the first visit, they treated his ear and it improved temporarily, but the issue returned within about a month. I was told to come back for a recheck, but was surprised to be charged a full exam fee (nearly $100) just to be seen -- not including any testing, medication, or treatment. When I returned after his symptoms persisted, they repeated essentially the same treatment that had already failed. When I asked about additional options like a medicated ear wash, I was told they would provide it at a two-week recheck -- meaning I would have to come back and pay another full exam fee just to receive it. Two weeks later, I went back again because his ear was still bothering him, and once again, I was charged a full visit fee. I was told to "keep doing what I'm doing," despite no improvement, and that if it continued they had a second, third, and fourth plan. While I understand wanting to take a less invasive approach, repeating the same treatment without results -- while continuing to charge full exam fees every visit and requiring additional paid visits just to access basic treatment -- is frustrating and expensive. Especially when each visit is already $100 just to be seen before any additional costs are added. I asked if they would consider waiving a recheck fee given the issue had not been resolved after multiple visits, but they declined. This is the first veterinary office I've experienced that charges full exam fees for every recheck on the same unresolved issue. It made me feel like the focus was more on billing than actually solving the problem. I truly wanted to trust them with my pet's care, but after months of the same issue and repeated charges without resolution, I've decided to seek care elsewhere.

The staff is friendly, and you can tell that they value the animals, however their prices are…read morehigher compared to other local vets.

Shambley Veterinary Clinic - vet - Updated June 2026

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