After getting a recommendation on Facebook for a specific cat groomer for my Maine Coon, I took him…read moreto Pet Oasis today. The groomer Ashley claimed to be a Maine Coon groomer of six years. My Son and I left him at 1 pm and picked him up at 3 pm. I couldn't see the full cut because my baby was climbing all over me. We get home and he is omg butchered!!! While there I still felt a matt and asked her to cut it out. I get home and omg he looks terrible!!! His cut is completely choppy, totally uneven and his mane is chopped up badly! I texted her that I wasn't happy and she told me she could fix it. I told her I was completely unhappy and that it was so uneven everywhere. She then calls me and is yelling at me that she had no time to do it properly because she only had 2 hours with him. Andddd calls me "A fat ugly bitch!!" Then hangs up!! $90 and I gave her a $25 tip for this?? STAY AWAY FROM THIS PLACE!! The most unprofessional "groomer" I have ever met!!!! He looks terrible!!!!

Completely unhelpful. Both woman who work here are always on their lap tops and cellphones. One…read moreeven wears the headset and locks herself inside. You have to knock on the door during open business hours? Some items on the shelf are expired and no one cares. The loyalty program is a joke. I've been coming for years and have yet to receive a discount on anything. Don't ask for a sign up if you don't offer the incentive back to your customers. Hire someone who is passionate about the job, actively seeks out to help customers, checks the shelf's for any expired items or coach your employees on basic interacting skills. Pathetic.

Although they are far from me on the Island, I was happy to go there. A bath, a shave down of the…read morecoat, and nail dremel is all I needed, nothing fancy. But they just doubled their price for my dog so now it's not affordable to me. I'm disappointed

I used them for the first time in October for my 2 boys, they were great! Friendly and gentle with…read moremy babies. I will continue being a customer, as they did a great job on my 2 dogs.

I can't say enough good things about Pet Pawlour. I always take my Shih Tzu, Mozart, there whenever…read morehe needs a groom and have been taking him there for years. I included a before and after pic of him. He's a very difficult dog to groom and I'm so appreciative of their ability to give him a good haircut despite how negative tendencies when being handled with scissors and clippers. If you're looking for a grooming salon that truly cares about your pet and makes them look their best, Pet Pawlour is the place to go. Thank you for bringing out the handsome gentleman in Mozart!

We are so happy with how Lucy was groomed by Marie . She is so ready for Santa with her beautiful…read morenew cut. Love her bow and kerchief too, so Christmas-y! Great customer service.

One of the most important decisions you can make as a pet owner is where you have your pet groomed…read more After moving to Staten Island and not having the best luck with groomers, we were lucky enough to find Bloomingtails. Need to start the review first by mentioning Angel. He's a doodle whisperer and has never once given my dog a bad haircut in 3 years. He takes his time, especially knowing my dog has anxiety at the groomers and goes out of his way to accommodate the perfect environment. Cant' say enough about his professionalism. I've also heard nothing but great reviews about the other groomers on staff as well. If you have a dog and need to find the best groomers on Staten Island, Bloomingtails is the spot.

I never wanted to drop my cat off at a groomer in fear of neglect but I have to say that I feel my…read morecat Junipurr Dollars is in good hands with the staff at Bloomingtails! Josephine is very skilled, kind & and is an exceptional, loving Groomer!

Christina the groomer is amazing! First time I booked with her and brought my puppy Ramsay to pet…read moreoasis today and he love it! He was treated well I can tell because he didn't want to leave! He loves everyone there! I'm so happy and u have a steady customer! Thank you so much!

Lovely well stocked place. They have all the raw foods I like to buy for my big girl. Great for…read morenutrition and health for dogs and cats!

The bath was great. Then my pup came out for a nail trim and a trim of the hair between his pads…read moreand also above the nails. A short while after I left the shop, I noticed my pup's paw pad was abraded by the clippers. I won't be going back

Kay did a great job on my golden doodle Professional and…read morecourteous and reasonable and done in a reasonable amount of time

I am extremely unhappy with Kaleb's grooming. He is a Bichon Frise, and this is by far the worst…read morecut he has ever had. He came back looking like a poodle instead of a Bichon, and the grooming was completely wrong for the breed. Because of how bad the cut was, I would like a full refund. The result was so far off that it makes me question whether your staff even knows how to properly groom different breeds. I would appreciate a prompt response.

Ng is amazing! He is so kind and gentle with my Donnie. Gives a great haircut and loves all those…read morein his care.

We have been going to Jaime for years. The dogs always come out better with all skin issues…read moreattended to

Abs love this family owned establishment. My little pompoo always comes out looking so cute and…read morefresh. They're affordable. Great people. Dogs are separated. If there's a concern with your dog they call you right away and keep you updated.

I brought my dog here for 3 years, and I always go to the same groomer until she moved out of…read morestate. I was hoping the other groomers will be able to do the specific cut for my dog, but it always turns out terrible even when I show them a photo of how I would like my dog's hair to be cut. I picked up my dog yesterday and I noticed coming home that there were clipper burns on my dog's neck and they completely forgot to remove the hair from my dog's ears. Also, I never asked them to cut my dog's hair short and they completely did whatever they wanted. Little things here and there are making me avoid coming here ever again.

They really doing a great job on my two dogs! Also I'm a…read morevery picky person when it come to my dogs hair style! Highly recommended!!!!

Took my dog Marty here for grooming today and had a great first experience…read more The staff was friendly and welcoming. The space felt clean and calm. Pickup was right on time. Marty came back relaxed and happy. His coat looked fresh and even. Nails were trimmed clean. No heavy perfume smell after. Easy drop off and pickup. Pricing felt fair. They handled him well, which matters since he can get a little nervous. We'll definitely be back.

DONT BRING YOUR DOG TO DOGGY SPA ON 15TH ST Y…read more On May 8th, 2026, I brought my dog in for what was supposed to be a simple teddy bear haircut. I handed over a happy, healthy dog and expected to pick him up looking fluffy and refreshed. Instead, I was horrified when they brought him back completely shaved down without a single warning or phone call asking for permission. I barely recognized him. Later, they contacted my family claiming my dog had red irritation bumps, but that made absolutely no sense. My dog sleeps beside me every single night, and I check him constantly -- he had never shown any signs of bumps, irritation, or skin problems before stepping foot into this place. To make matters worse, they somehow lost his collar, something I then had to replace out of my own pocket. When I brought my dog home, his entire personality had changed. He seemed withdrawn, miserable, and deeply uncomfortable, nothing like the playful dog I dropped off earlier that day. His condition worried me so much that I rushed him to the vet, where I was given medicated cream for his irritated skin. Then, two days later, I discovered a black mark on his ear that suddenly began bleeding heavily. It genuinely looked as though he had been cut during the grooming process. Seeing my dog in pain and bleeding was heartbreaking and infuriating. When I confronted the owner about everything that had happened, she denied every single concern and refused to take any responsibility. The entire experience was upsetting, stressful, and traumatic for both me and my dog. If you truly care about your pet's safety and well-being, I strongly urge you to think twice before bringing them here. I will absolutely never trust this place with my dog again.