I would not recommend this place at all. They have no customer service skills. They come off very…read moreabrupt and try to turn it around and say your the one who is rude. We have gone their before with 2 dogs and both times there was a run around about not having one of our dog's vet information (when clearly they had it because they would have not performed any past services if they had not) and very quick to tell us than we need to cancel the upcoming appt. without wanting giving us a chance to call back with the update information required. When I called back to let to ask them what their email address was so that I could resend it (again) and asked them to have their paperwork updated so we wouldn't continue the same issues, they got very defensive saying that it was me who was rude. The conversation did escalate and I am so happy that we are now going to another place. As much as we would like to support small businesses, the downside is this place feels like they can treat people anyway they like. My mother says the older lady is nice, but the young one who I had the displeasure of speaking too is very snotty! It's a shame the dog in question has been there at least twice within one year and they give us a hard time each time because they for whatever reason are not up to date with how they file their records. Bottomline there are too many groomers out there and in MY past experience I have always had a great experience with groomers, pet lovers are usually so nice....oh well this is on them for me writing this review. I have an appt. tomorrow @ 7am for another groomer. made the call, they asked if they were up to date on shots...yes they are...please bring with you when you bring the dogs in. Boom! Done......

I've brought my two small dogs here for close to seven years. They always look great and have never…read morehad any nicks or bleeding. I'm very happy that they now have super easy credit card payment.

We brought our dog Lexi to purely paws dog spa. My fur baby looked beautiful , they did an…read moreexcellent job with her and treated her with kindness. They have a shop there also with dog toys and treats and a variety of leashes and collars . Very clean place and excellent service.

Emily did a fantastic job on our Aussie doodle. This was our first visit, and we will definitely…read morebe back, with our golden doodle. Thank you Emily!

Located in Silver Lake WI Jo is awesome!…read moreShe always takes the best care of our puppers, and has great suggestions for food and what can help keep them healthy. Love Jo's work.

I had taken my Maine Coon to Petsmart many times for the "Loin Cut". He came home so happy and…read morerelieved to be home. Prancing around his new haircut. Really happy. I decided to try out a grooming place that was closer and claimed they had many years experience with grooming cats and dogs. This was Jo's grooming. Now, this isn't a professional business by any means but you know what they say....The best places are the little hole in the wall places. So we decided to give this local place a go... When we came in, I was shocked at how unprofessional the staff was and unclean the place was but then again this wasn't a chain store. I spoke to the owner, Jo, and she really made me believe she knew what she was doing, saying she owned a farm and sanctuary for animals and pets. A rescue of sorts. I had looked up her business and didn't see any negative reviews and she has been in business for many years. Maybe I should have gone with my instincts. I wasn't to happy with the stinky smell. But then dogs and cats poop and it smells. Jo seems really sincere and I believed her. I left my Lilly there for 5 and 1/2 hours thinking that maybe he gave Jo a really hard time, as he has done with us and Jo needed time for him to settle down so she can finish her job. As she explained to me as well. When I come to pick up my Lilly, he was really happy to see me. I picked him up, snuggled with him and he snuggled his head in the crease of my arm, a very unusual move for him, but I just thought he missed me. That was 7 days ago. He still isn't back to normal. He is very out of sorts. The left side of his whiskers had been chopped off, something I didn't notice when I first picked him up. You all know how it is when you are excited to see your new hair cut. And any cat lover knows that if a cats whiskers are hindered they become unbalanced. He is drooling like there is something wrong with his throat or teeth. He has not been the same!!! After 3 days ( monday) we took him to our Veterinarian. They couldn't pinpoint what was wrong. He hides under our bed blankets, for hours at a time. All the sheet and 2 comforters. He never did that before. He doesn't come down to play or even let us pet him. He is a different cat. I dont know what they did to my cat but I would NEVER take him back and I would be aware!!!!!!!

My dog has been going to Shel-Ray Pet Shalet for almost 4 years!…read more She is a nervous cattle dog! She comes home happy and content I love their daily reports upon urine stools and eating! They also give a behavior report which I find helpful ! They take the out for potty etc She stays in the VIP suite! I pay for a package deal of play time nature walk and pamper time! My dog loves her outdoor activities ! Both Saras are so nice ! I check in everyday when I'm away . I recommend Heather O as a groomer! She works at the pets pace ! It's like a vacation away for Nadia when I'm away! She also stayed their during a serious surgery time and it helped keep me from stressing about Nadia's care also ! Thank you for always being there!

I've used this service 4-5 times to board my parakeets when I travel. I decided not to return,…read morenot because my pets are not well taken care of, but because each time, especially the last few visits, I've gotten such an unfriendly vibe. No smiles, Almost no eye contact, No customer appreciation comments or thank you, no friendly verbal report card, but rather a basic, SIGN HERE. I honestly cannot remember if it is just a particular employee, but I definitely walked away more that once feeling like I was not viewed as a valued customer.

I had a great experience with Go Out And Play! I was laid up for several months because of foot…read moresurgery. I chose GOAP because Cars was an experienced vet tech. Having 1 dog and 4 cats, 2 on medication, I was in no shape to herd cats or walk the dog. Cara was here like clock work, 2x a day. Such a relief! Recommended.

From the owner: Quality in home pet care. While you are away, I do my best to keep your pets schedule as normal as…read morepossible. I have years of experience working as a veterinary technician and am insured. Remember while you are away your pets can stay and Go Out and Play.

Have been taking our dog to these guys for years and they treat Bailey wonderfully and they always…read moremake me laugh. Plus you can trust them and they have a relationship with your pet, since the owners do all of the work! Definitely recommend them!

Don't go there. Owner is rude and groomer did a horrible job. One ear straight cut and the other…read morelike she shaved it. The place is filthy. Horrible cut.

I have been trying to get a hold of them for an appointment I had appointments for grooming last…read moremonth showed up durning the weather storm and no one answered showed up for nothing I try calling this morning to see if they have anything available and nothing no one picks up nor responses. Almost about a month ago I was interested in training my dog and they don't have any trainers...... what does this tell me about this business!!!!

We used to go to Pet Smart because our fur baby loved the groomer, Angela and she was so loving to…read moreour finicky, Koda. When Angela left, we were sad and tried other groomers in Pet Smart and near the area. No one compared to her. Happy to know that she now works for Tracy's and booked an appointment right away with ease. No waiting for weeks. My husband said that Koda was so happy to see Angela!! He was also was impressed with the place. Clean grounds. Pleasant staff. Koda loved seeing the horses on the farm and looked satisfied with his hair cut. We love Angela's work!! Our fur baby is happy again and looks very handsome!! Definitely recommend Tracy's!!

My never-ending thanks and appreciation to both Darlene and Donna for caring for Nelly and zippy…read moreonce again while I was away for 10 days... they were having fun from the minute they arrived as if they were at grandma's house but it was still nice to receive updates and pictures while I was away, I can't thank you enough for the stress-free, happy, fun, loving environment that you provide:):)

Kitty care was very good and they texted me pictures and updates when asked....but two out of my…read morethree cats came home with upper respiratory infections which required a $600 visit to the veterinarian....we were required to have our cats up on their shots so I assumed all the other boarding cats had the same requirement....the third cat did not roam around because she was too scared to unlike the other two who liked to get out and roam and those were the two that got infected...hmmmm.....

I had a job interview today as a potential dog handler. I am impressed; the place is large, clean,…read moreand set up well. The staff is knowledgeable, patient, and passionate about dogs!

I highly recommend The Woof Dog Daycare and Boarding. When I am out of town, I always bring my…read moresenior dog there for boarding. She is well taken care of. If I have any concerns on how she is doing, I text them, and would get a response back. The staff is very friendly and they love the dogs.