She is extremely good and gentle with our 12 year old puppy. He always comes out looking great.

Wonderful person and service. Very nowledgeable about show clips. Highly recommend. Convenient mobile groomer.

Serena was right on time and did an amazing job with our elder Persian cat, Angel. I opt for mobile grooming so it is not as stressful as she is 13. She did an excellent job, followed my instructions for how I wanted her trimmed and super friendly. Took just shy of an hour and a half. Highly recommend for others looking for a feline mobile groomer! read more

Shantel Mobile Salon & Spaw - Angel enjoying her fresh cut - Pet Groomers Near Me

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Ruger LOVES Serena! She is loving and kind and truly cares about her customers and their satisfaction. She is patient and wants to make sure your pet has a positive experience. Thank you! read more

Shantel Mobile Salon & Spaw - Pet Groomers Near Me

The best!!! Serena is awesome and very attentive to our needs. She is very gentle with our pup and always knows how to give him the best cut. We have a very particular style we like and she executes perfectly. Not only is Serena a great groomer, she has a great understanding of dogs and makes it less stressful for our pup to get groomed. Mobile grooming is SO convenient. She comes to our house and there is no stress of kennels or other dogs. Highly recommend. read more

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Serena was so nice and professional. My cat that hasn't been groomed in a while gave me absolute trouble during a scheduled appointment and didn't want to go into the carrier. Serena allowed me to reschedule free of charge in the same week! During the next scheduled appointment everything went smoothly the process was explained in detail and I was reassured my cat would be in good hands. My cat came back refreshed and calm! Definitely will continue to use this groomer knowing my cat did well and wasn't crying once given back. The professionalism and gentleness is what really stood out to me. read more

I called the mobile groomer who did not pick up, rather waited until it stopped ringing and texted me back. I answered the required questions to get a quote and she told me a possible date but would "let me know later that day." Didn't hear from her until after 5pm the following day. We booked for the 11th for 12:30-1, her request of a half hour window. On the 8th she texted asking to move it to the 12th. Told her I would, but we were moving out of state on the 12th. She said we'd "just keep the 11th then." On Mother's Day evening (10th) 8:42pm she texted a confirmation text which I sent a thumbs up. That same evening at 9:49 pm she texts saying she's trying to "make it there between 8-8:30am if we are still good?" I text back stating it wouldn't work earlier because our one dog had a vet appt. early morning but if you have to come earlier you could start on the other dogs and hopefully the 3rd would be back from the vet by then. No reply. 7:55 am morning of appt. that was confirmed by her for 12:30-1 she texts: "ok we can just reschedule." I responded that she needs to keep her scheduled time as we are moving out of state the next day. To which she texts, not calls "I'm sorry, I needed to be done early." I again prod her for an ounce of professionalism to keep her appt. as it's now too late to find someone else on such short notice. 20 mins later she says: "Yes, it won't be 12:30 closer to 11-11:30. I will need access to faucet/hose and electrical plug and cash or Venmo only." By then we thankfully found someone else while I was packing and trying to load moving trucks. Had to take them to a shop rather than the convenience of mobile which would've been easier with the packing and all. I tell her we found some else to which her unprofessionalism found an all time low. SEE TEXTS DO NOT USE unless you want a same day cancellation and this unprofessional woman handling your pets. read more

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Never heard back after telling them what area I was in and that my cat has not been professionally groomed before ‍ read more

Shantel Mobile Salon & Spaw - Pet Groomers Near Me

Highly recommend Serena! Serena was gentle and groomed our feisty munchkin cat. Communication and reminders were great. Serena advised us to call vet for meds to help our cat Sunny. Sunny caved in to Serena, no problem and her lion cut is adorable. No cuts, just a very happy and prrrrrrry cat! read more

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Shantel was so lovely and responsive. My dogs are clean and happy. Thank you so much! We look forward to seeing you again

Serena did an awesome job on all 3 of my dogs! She made it a breeze getting them groomed!!! They all look great and smell so fresh and clean. She was very polite, friendly and good with my dogs as well she even went out of her way to give me a deal! On top of all of that she had all 3 finished in 3 hours!I will definitely continue using Shantels mobile grooming as our groomer and would recommend her to anyone who wants to know there dogs are in good hands and just right outside of your home! 5 stars thank you again! read more

Shantel Mobile Salon & Spaw - Pet Groomers Near Me

This was our first time using a mobile grooming service and I can't recommend them enough. Serena did a wonderful job and went above and beyond our expectations. The transformation of one of our 3 dogs in particular was incredible. Definitely will be a return customer in the future. read more

Shantel Mobile Salon & Spaw - Pet Groomers Near Me

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Awesome job Serena. Govna looks amazing. I think he even feels better than he looks. He's just strutting his stuff.

This lady is an excellent groomer. She did our golden retriever she was here on time and the job was done completely.

Not sure...no answer then per text 'no availability til September' which to me means busy soooo went to Shampooch instead w amazing results. ....Update.. owner responds to my bad review..i quote..'if i had bothered to ask y no availability til September she broke her back!' First off...VERY UNPROFESSIONAL!' Next time just say so in your original text to begin with or put a notice on your business u r temporarily closed til September due to med reasons ..so potential customers don't waste time calling. Be professional.. telling a potential customer they shud have asked u why u were unavailable is ridiculous! I went on to read some of the other reviews and see actual texts that reflect the same unprofessionalism ..wow! If u want empathy or understanding ..an apology for any inconvenience to the potential customer for calling a temp closed business wuda been nice and maybe a discount to try the business now IF its open which might have resulted in an updated positive review read more

I have used Shantel for many years. Serena does an outstanding job, I wouldn't use anyone else!! My babies always look adorable and I know they are safe and well cared for while they are getting fluffed and buffed. Serena comes to my office, sneaks in and out with my babies while I might be in a meeting and when I get out, they are back and beautiful! How cool is that?? Serena always alerts me to any issue she feels may be going on with my pups, she is loving, kind and best of all dependable!! read more

Shantel Mobile Salon & Spaw - Awesome job Serena! - Pet Groomers Near Me

Great job, very kind. My two dogs look great after their grooming. It's great that it keeps the amount of dog hair to a minimum in my house too. Serena is a great dog groomer. She's very nice and kind. I know that my dogs are in good hands. It's nice that she comes to you. I have two small children and it's hard to get out with them. This makes life easier having her come to me! You will not be sorry using her services! read more

Shantel Mobile Salon & Spaw - Cooper post grooming looks great! - Pet Groomers Near Me

This is the BEST groomer ever. After experiencing a groomer that "hung" my dog when he walked off the table and another that cut the bottom edge off his ear; I found Serena. Not only is she wonderful, professional and fairly priced...she comes to YOU!! So my babies (I have 5) do not have to be in a cage all day. I am so glad to have her. I'm a happy 5+ years long customer. read more

Shantel Mobile Salon & Spaw - 2 of my babies after their spaw day:) - Pet Groomers Near Me

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Thank you Serena for taking care of our senior cat and being patient with his matted fur. So happy we found her mobile grooming services. He's so much more comfortable and happy. read more

Very professional and an outstanding grooming job! I had three dogs to be done and one was a standard poodle. I was able to schedule an appointment within a week, received a confirmation text for appt., and was right on time! I have a K9 business where my dogs are highly publicized and I couldn't be happier with the services!!! Thank you and I will be continuing business! read more

My mom gets her Pomeranian's groomed and they always look wonderful! They come back unharmed, beautiful and smelling fresh! She always puts little seasonal bows, or she put a bow tie on my mom's mail Pom, adorable! The mobile part is really great too, for people who don't have time to drop them off or have to can't leave a certain location. read more

This is my first time letting someone groom my show dogs...I was amazed they look wonderful and all were happy to go with Shantel!!! I highly recommend her service...I will definatly be using her again!! read more

Serena is the best! She knows how to go easy on dogs that are not used to all that Salon stuff. It's time to take down that coat with all the weeds and stickers coming up!! And Shantel is the best option... she comes to you!! What more could you ask for. Highly recommend. read more

Serena bathed and groomed my Tibetan Mastiff today for the Orange Empire Show this weekend. It was my first experience with her. My boy looks so lovely. Serena did a great job. I am very careful with groomers and she came highly recommended by my trainer/handler. Her set up is really neat and she does a fantastic job. I am a fan forever. You can tell she loves the dogs and is good hearted with them. read more

Serena reached out to me since I've been trying to schedule with her. She kindly scheduled an appointment for my pups! Thank you Serena :)

Awesome. Serena showed up on time, and was sooo good with my old man Aussie. We decided to give him a summer cut as he was quite over grown. He was done fast, not traumatized and smells amazing. I will be using her from now on! read more

I had my dog Bennie groomed last week. He is very rambunctious​ YorkiePoo, more Poo than York! Serena took​ Bennie for his grooming​, and I asked her to​ pay close attention to the way I like to have him groomed. She did him exactly​ the way I liked​, he looked perfect! I could tell she truly cares for the 4 pawed friends she takes care of. So convenient​ having her come to my home, and she was really fast! I would highly recommend you use this grooming service. read more

Excellent service. Started using it with a very sensitive dog who would get sick everytime we took her to the groomer. Once I started using Shantel Mobile Salon and Spaw problem solved. Great service! Would never consider taking a dog to a noisy, busy place when such a wonderful alternative exists! read more

Serena does a wonderful job! Have used her for two years. My furry kids love her too! Roni read more

First time I've ever used a mobile service, and so glad I did! My dog Rosie is very skiddish and fearful, driving her in a car to a traditional groomer is too stressful for her. But having Serena show up at my door and handle my dog with love and care was a wonderful experience for both Rosie and me! Next time I plan on having her groom both my dogs! read more

Disappointed. I contacted this groomer to have my dog groomed, Twice, and never heard anything back. The message on the voice mail when I called, said they would return the call by the next business day. It also said for a faster response, you could text. I did both then waited 4 days but sadly didn't get a response either way. They may have gone out of business, but if that is the case, they should change or turn off their voicemail. I called a different mobile groomer, Sweet Sue's. You can see my review on her page. read more

I have been very busy, to have a mobile groomer come to your front door is great ! Serena was wonderful with my Golden retriever. He looked so good, she did an Excellent job, Yes I would recommend Shantel Mobile Salon and Spaw. read more

Serena of Shantel Mobile Salon is my new dog groomer of choice. She is courteous, on time and my dogs liked her from the first moment she was here. They look great now too. I've had many dogs groomed over the last 4 decades and she is as good as it gets! read more

The convenience of having a mobile dog groomer show up at my front door speaks volumes in itself...the fact that the groomer has years of experience and is an expert in dog style is another. Serena is more than a groomer......as a dog trainer who also shows her own dogs, she is an expert in handling and grooming dogs which comes from her love of animals as well as a passion for her craft. Serena has been grooming my dogs for 15 years and once I found this compassionate, caring groomer, I never looked any further. If you want the ultimate grooming experience for your pet, look no further, Serena is the best in her field. read more

Serena from Shantel's Salon and Spaw was very nice. She worked me into her schedule on short notice and did a good job on my Westie. She knew what the correct cut was and my pup looks really cute. I would recommend . I will call her again. read more

We have been using Shantel Mobile Spa for years! Serena is wonderful with our "babies"and knows how to make them look and feel great! Run don't walk to the phone and call her if your pets need groomed! read more

I'm sorry to write this review. My dog is very sweet and compliant. She doesn't complain or bite. My labradoodle needed a positive experience being groomed as apparently something happened with her previous groomer that left her fearful. I explained this. However that did not happen. Her grooming was rushed. Her cut was uneven and hacked around her right eye. Her mustache and beard almost cut completely off. Her body was much longer than her head, in fact I'm not sure she trimmed her legs at all. She only did a sanitary on her bottom but not gentalia or tummy so she remained very hairy in those parts and prone to mat. I don't believe she knows what a labradoodle cut is. My dog needed to be trimmed up again in only 2 weeks so her tiny head fit her overly long and hairy body. But I could live with all that even when it costs $95.00. Hair grows back. What I can't live with is telling me that my dog doesn't like her nails trimmed when I've never had an issue with that. Instead of telling me the truth she cut her nail so short that it broke back open once I had her in my house and it took me 30 minutes to get it to stop bleeding. It was so short I needed to protect it from infection. Now my dog truly doesn't like her nails cut or her paws touched! Not a positive experience at all and an expensive one to boot. I won't be back. read more