Kathy Harlan is a dream. she was patient with me, and i did not intend that pun, over the year it…read moretook for me to accept her counsel. Incredibly educated and astute re: hearing health. A big recommendation.

Well, both my hubby and I thought this was a one and done fix to his better hearing…read more Not exactly. He's angry that we spent the bare bones we, or rather what he, thought we could afford on devices that failed to fit his uniquely narrow ear canals. I'm angry that he failed to wear the devices (replaced with different ones, three times to no improvement, so he says) sufficiently to make the necessary brain/auditory connection. "I don't want to lose them on the street and I only want to hear you at home." (Too bad I'm not closed captioning speech friendly.) You sure you want to hear me cuz you ain't gonna like what I have to say! Neighborhood fitness walk and he didn't hear a non-EV vehicle exiting from a garage. If I hadn't been with him... Not ready to be a widow. Dr. Rachel has been, as the people on my Mother's side say, a real "mensch," negotiating with device providers, implementing her expertise, to make these budget devices work. I'm hoping for a satisfactory low end device adjustment but I'm willing to tap into my savings for an appropriate upgrade because I'm beginning to be deafened by TV news at volume 54 and blank looks when I speak directly in his face. Stay tuned, cuz there's more a coming...

This is the only place I would go for my hearing needs. Dr. Stephen and Preston are helpful,…read moreefficient and pleasant to be around. Dr Stephen just adjusted my hearing aids because my hearing had improved and I now hear better than ever. It has changed my life. Why go anywhere else?

Dr. Preston Pacheco-Thompson at Kirsch Audiology exceeded every expectation I had. From the moment…read moreI walked in, it was clear that he approaches his work with an incredible level of professionalism, expertise, and genuine care for his patients. He took the time to thoroughly evaluate everything, explain each step in a way that was easy to understand, and made sure I felt comfortable and informed throughout the entire process. What really stood out to me was how knowledgeable and detail-oriented he is. You can immediately tell that he has extensive experience and truly understands audiology at a high level. Instead of rushing through the appointment, he carefully listened to my concerns, answered every question patiently, and tailored his recommendations specifically to my situation. That level of individualized attention is rare to find today. Beyond his expertise, Dr. Pacheco-Thompson has an exceptionally warm and reassuring bedside manner. He is compassionate, attentive, patient, and genuinely makes you feel heard. He has a calming presence that immediately puts you at ease, which made the entire experience feel comfortable and stress-free. I never once felt rushed, pressured, or dismissed, only supported and cared for. It is rare to find a doctor who combines such a high level of technical skill with such sincere kindness and empathy. The professionalism at Kirsch Audiology as a whole was equally impressive. The office was organized, efficient, and welcoming, and every interaction reflected a high standard of care. It is obvious that Dr. Pacheco-Thompson takes pride in both his work and the overall patient experience from beginning to end. If you are looking for someone who is highly knowledgeable, trustworthy, meticulous, and truly dedicated to helping patients improve their quality of life, I cannot recommend Dr. Preston Pacheco-Thompson enough. Outstanding experience all around.

I was unaware of what was causing my shallow breathing, weekly sleep apnea, migraines, and chronic…read morefatigue for years. Then, a scan with Dr. Griffiths revealed that my nose was broken. He and his team educated me on the nasal anatomy, why I was experiencing these symptoms, and my treatment options. I felt supported so I opted to commit to functional surgery. Beginning a week before the surgery, I was provided with instructions. The team was friendly and gentle on the day of surgery. Post-operative care is detailed so I recommend thoroughly preparing and having someone around to occasionally help for at least 1-2 weeks. However, I was back to work in only 2 weeks with absolutely no pain. It has now been 3 months since the surgery and I have not experienced sleep apnea nor migraines. I used to sleep 10-12 hours at least once during the weekend to feel adequately rested after an exhausting week of what never felt like enough rest. Now, I can sleep a routine 7-8 hours every night and my energy feels increasingly regulated each day. The swelling is still going down and I am increasingly happy with how I look. I am excited to watch the ongoing final results throughout the year! Thank you again, Dr. Griffiths and team. My health, happiness, and well-being has drastically improved thanks to all of you! Lastly, and on a different topic, Dr. Griffiths performed a bit of cosmetic botox on me 2 weeks ago; between my often-furrowed brows and along the slight crows feet of my eyes. Happy with these results too. I am thankful to have my own medical doctor and sculptor - and a talented one too!

I have likely lost my hearing permanently due to the incompetent and delayed care I received here…read more I was given an "urgent" referral from my PCP following sudden hearing loss and was given an appointment several weeks out (already suboptimal but maybe unavoidable). When they brought me in, the doctor couldn't figure out what was wrong and told me I needed to see an "ear specialist." Why on earth they would have assigned me to someone who was NOT an ear specialist when I was coming in for hearing loss is beyond me. I waited to see that person and then was told she wanted me to go do a repeat of the audiology testing because she didn't trust the first testing even though it was done within their own office!! At that point, I decided to seek care through the House clinic downtown, where I was accommodated immediately due to the time sensitive nature of this concern and was met by very kind and competent doctors. Unfortunately, at this point, I am well beyond the window where it's likely that steroids could save my hearing. Do yourself a favor and start with the House clinic if you have any serious hearing concerns as this office does not appear to be able to manage them competently.

If you can read this but have trouble hearing look no further and go to Melissa at Alexander…read moreAudiology. Current, kind , thoughtful and detailed oriented. The best

Wow! I've had by new hearing aids for about ten days now and they're amazing! Life changing! I'm…read morehearing things that I haven't heard in a long time. And my friends and family can all see the difference! Thank you, Melissa and Roshanda!

I had a truly life-changing experience with Dr. Chester Griffiths. After a previous nose surgery in…read moreIstanbul left me with both cosmetic issues and serious sinus congestion, I was extremely anxious about undergoing a revision procedure. Dr. Griffiths not only restored the appearance of my nose beautifully, but he also corrected the functional issues that were affecting my breathing. The result is natural, balanced, and far better than I expected -- he genuinely fixed what had been done wrong. From the first consultation, I felt that he understood both the aesthetic and medical aspects of my case, which gave me confidence right away. His attention to detail, expertise, and ability to correct a complicated revision case are truly exceptional. I can finally breathe properly again and feel comfortable with how I look. I'm incredibly grateful and would highly recommend him to anyone, especially for revision rhinoplasty.

Dr Griffiths changed my life. I suffered from chronic sinusitis, tonsillitis and bronchitis for my…read moreentire life. I saw so many ENT doctors over the years and all they ever offered were antibiotics. When I met Dr Griffiths he sat with me and truly listened. He let me explain my full history, he was attentive, and he took my concerns seriously. He ordered specialized blood work and a head scan. In two visit's Dr Griffiths was able to identify the issue that went undiagnosed for more than thirty years. My case was not dramatic or exciting but he still treated it with care and respect. Because of Dr Griffiths, I no longer get sick all the time. I can live my life like a normal person. It has been three years since my visit and I feel better than ever. I am truly grateful for him and I recommend him to anyone who needs a doctor who listens, investigates, and genuinely wants to help.

I'm not a regular patient at Arcade Hearing and didn't purchase my hearing aid from them, but I…read moretook a chance and called them because my hearing aid completely blanked. The person who answered was extremely helpful and accommodating. She got me an appointment that same morning! When I got there, audiologist Mary Lewis quickly identified and solved the problem, and I was on my way. Anyone who relies on hearing aids knows what an incredible relief and necessity it is to to have them working. I'm really grateful they took me in and provided such prompt, professional service!

My 14-year-old hearing aids broke Jan 26th. At the time I wasn't sure how my insurance worked…read more(HealthNet), so I made an emergency appointment with Pacific Hearing further down Wilshire. There, they loaned me a pair of hearing aids (ReSound ENZO Q 98) and quoted me at $7800/each ($15,600/pair). There isn't much clarity on hearing aid pricing online, so I genuinely didn't know that quote was overpriced. After a month, my insurance company eventually caught up and referred me to Arcade instead, so I made my appointment mid-March. They managed to get me in pretty quickly (in 2 weeks). At the appointment I explained to Matt that I'd been demo-ing a pair of hearing aids for a month and that I'd like to see about getting the same kind. Imagine my surprise when Matt let me know they'd be $3100/each ($6200/pair) and then my insurance covered $2000. I was pretty shocked (and obviously relieved) and asked to go ahead with placing the order. I asked for white and I love them. I've worn hearing aids since I was 2 so I've never been shy about getting something colorful. My hearing aids arrived really quickly (about a week or so), but I was out of town so I delayed picking them up until today. Matt also asked if I'd like to get new molds ($85), but I'd already had mold impressions taken at Pacific, so I figured I'd wait until those came in (they wound up being $200 at Pacific, yikes). I'll definitely be sticking with Arcade going forward. Everyone was incredibly helpful throughout the process and I'm so grateful I got the referral to Arcade. Can't recommend them enough.

I spend quite a bit of time on a motorbike. I went to Dr. Sweet with a bad ringing in my ears after…read morespending two full days riding. She told me the dangers of not attending to the constant noise problem that I was encountering and had me fitted for custom ear plugs. But here's the kicker. Not only did she get me setup with custom earplugs, the earplugs themselves were headphones!! Not only could I block out the road noise from the wind, but I could listen to some SWEET tunes while doing so. Anyone who needs anything ear related I would recommend to Dr. Sweet. She is great.

I came here because I wanted to get a hearing test done. I went on Yelp to find an Audiologist and…read morepicked this place because of their solid rating & reviews. What a great place. Hayley was the first person I spoke with over the phone. She was kind, informative and helpful. I got an appointment fairly quickly. The office in Beverly Hills is really nice. Dr. Sweet is great and super cool. She is kind, through and answered all my questions. I highly recommend this place if you are needing an Audiologist.

I recommend the House Clinic allergy department to anyone who is suffering from allergies. Dr…read more Derebery and staff have a methodical and comprehensive approach that is highly effective. I didn't know why I was getting increasingly worse migraines and sensitivity to high pitched sounds, and I was able to schedule a hearing test at the House Clinic much faster than any other office I called. When they referred me to their allergy department I was surprised, unaware allergies could cause symptoms like this. The sneaky food allergy causing my intense sinus headaches was identified and, as a bonus, the immunotherapy treatment they offer eliminated my seasonal allergy symptoms. This is life changing, and I am immensely grateful. Thank you for being so brilliant at what you do, Dr. Derebery!

Cynthia in the Brentwood office is the absolute best. You're in good hands with her. The office is…read morevery nice and I feel like you are working with a person who listens and cares to fix your hearing difficulties. Highly recommend!

It was time for adjustments to my hearing aides, so while visiting family in LA I returned to…read moreCalifornia Hearing Center. It's now in Westwood in a comfortable new office suite. Jamie, the audiologist, did some testing and adjusting after asking when my hearing was most problematic. I've had this pair of hearing aides for 5 years. They've been great and dramatically changed my ability to hear, so anytime I read or hear about advances I pay attention. A new technology using AI was available to beta test for free at CHC so I filled out a questionnaire and got fitted with a pair to try. I have both pairs now and use both situationally. "Leasing" the AI ones for a set time so it feels more affordable. I appreciate that this business apparently stays cutting edge and on top of changes in both technology and how I pay for it. Thanks again CHC for great competent and friendly service.

I came in for a replacement of my Medicare approved hearing aid, Jaime, the audiologist was great,…read morehe did not pressure me to buy anything specific, he told me that my M-30 brand was about 3 generations old and that I could upgrade to an L-30. He said my hearing had deteriorated a bit, but there was no need to go at this time to anything higher than my previous hearing aids. He worked within my Aetna budget, and explained that when I come back to be fitted he would set up a 6 month program that would "virtually" ease me into the new hearing environment. I especially wanted to blue tooth audio books and Jaime agreed to focus on that request. As I was leaving I met the owner and got a really good feeling about the customer service at this place. I previously had gone to a different hearing doctor and I was rushed through and given a hard sell on a more expensive product, outside of my Aetna budget. That didn't happen here.