I don't know what the deal is here. Do they not want patients?…read more I'd prefer to stay within the ucla system, however not having much luck. I was able to speak with someone a couple weeks ago. She said the first appointment was 6 months out! She said to call back in a couple weeks. I did, left a voicemail. No call back. Called again just now, again, voicemail at 330pm in the afternoon.

As you can see by the other reviews, it's almost impossible to get through to this department on…read morethe phone. Once you finally get through you can make an appointment and see an audiologist and they're nice and efficient but getting an appointment is really difficult.

Well, both my hubby and I thought this was a one and done fix to his better hearing…read more Not exactly. He's angry that we spent the bare bones we, or rather what he, thought we could afford on devices that failed to fit his uniquely narrow ear canals. I'm angry that he failed to wear the devices (replaced with different ones, three times to no improvement, so he says) sufficiently to make the necessary brain/auditory connection. "I don't want to lose them on the street and I only want to hear you at home." (Too bad I'm not closed captioning speech friendly.) You sure you want to hear me cuz you ain't gonna like what I have to say! Neighborhood fitness walk and he didn't hear a non-EV vehicle exiting from a garage. If I hadn't been with him... Not ready to be a widow. Dr. Rachel has been, as the people on my Mother's side say, a real "mensch," negotiating with device providers, implementing her expertise, to make these budget devices work. I'm hoping for a satisfactory low end device adjustment but I'm willing to tap into my savings for an appropriate upgrade because I'm beginning to be deafened by TV news at volume 54 and blank looks when I speak directly in his face. Stay tuned, cuz there's more a coming...

Kathy Harlan is a dream. she was patient with me, and i did not intend that pun, over the year it…read moretook for me to accept her counsel. Incredibly educated and astute re: hearing health. A big recommendation.

I spend quite a bit of time on a motorbike. I went to Dr. Sweet with a bad ringing in my ears after…read morespending two full days riding. She told me the dangers of not attending to the constant noise problem that I was encountering and had me fitted for custom ear plugs. But here's the kicker. Not only did she get me setup with custom earplugs, the earplugs themselves were headphones!! Not only could I block out the road noise from the wind, but I could listen to some SWEET tunes while doing so. Anyone who needs anything ear related I would recommend to Dr. Sweet. She is great.

I came here because I wanted to get a hearing test done. I went on Yelp to find an Audiologist and…read morepicked this place because of their solid rating & reviews. What a great place. Hayley was the first person I spoke with over the phone. She was kind, informative and helpful. I got an appointment fairly quickly. The office in Beverly Hills is really nice. Dr. Sweet is great and super cool. She is kind, through and answered all my questions. I highly recommend this place if you are needing an Audiologist.

This is the only place I would go for my hearing needs. Dr. Stephen and Preston are helpful,…read moreefficient and pleasant to be around. Dr Stephen just adjusted my hearing aids because my hearing had improved and I now hear better than ever. It has changed my life. Why go anywhere else?

Dr. Steve is the most caring and skillful person when dealing with hearing loss. He carefully…read morereviews hearing loss and presents you with options and allows for you to make the decisions appropriate for yourself. Once fitted with hearing aids, he always works to make sure the aid is helping you in the best possible manner.

I've come here 3 times now with my grandpa to help him get his hearing aids. The audiologist here,…read moreRobert, moved locations from Beverly Hills into this spot over in Century City so we followed him here. Robert is great at what he does; my grandpa is always delighted to see him and talk to him as well as very happy with his hearing aids. There is a parking garage here that if you bring your parking ticket up to AudioNova, they will validate for you for entirely free parking. The accessible entrance is located through the parking garage, otherwise there is a single step without a ramp from the main entrance.

I cannot say enough wonderful things about Dr. Pearce and her team. I am incredibly grateful for…read moreeverything they have done for me. When I first found the Dizzy & Vertigo Institute, I was completely lost and terrified. After experiencing two bouts of vertigo, my entire world turned upside down. My anxiety (which I had struggled with for many years) was through the roof. I constantly felt like I had this gravitational pull, was unsteady all the time, and honestly felt like I was losing my mind because I had no idea what was happening. I had seen two different ENTs, and both told me, "It's just BPPV. It should go away soon. Give it a couple of months." But no one could explain the constant gravitational pull, the swaying, or the feeling of instability. I was left without answers or guidance, and I became desperate. Finding Dr. Pearce was truly life-changing. During one of the scariest and lowest points of my life, Dr. Pearce gave me something I desperately needed: hope. She not only gave my condition a name, PPPD, but she also told me that it could be treated. At a time when I couldn't imagine ever feeling normal again, her confidence and optimism became my guiding light. From my very first consultation through every follow-up visit, I was treated with kindness, compassion, and genuine care. Dr. Pearce never once made me feel like my symptoms were "all in my head" or that I was overreacting. She listened, validated my experiences, and made me feel truly seen. Little by little, day by day and month by month, I began to improve. There were times when I felt more like myself than I had in months. And whenever I experienced a setback, Dr. Pearce was there to reassure me, adjust my treatment, and help me move forward again. I always knew I had someone in my corner, and that support made all the difference. Eventually, I reached the point where I "graduated" from treatment, and I was so excited. A few weeks after my last visit, however, I suddenly began feeling unstable again. The swaying returned while I was sitting and even when I was trying to sleep. Although I was doing my best to stay positive, the symptoms continued to worsen. As soon as I spoke with Dr. Pearce, she got me in quickly, reassessed my symptoms, and gave me a new treatment plan. Once again, it worked. I felt like myself again. One of the biggest lessons I've learned is that PPPD can have ups and downs, and I may experience symptoms again in the future. The difference now is that I'm no longer afraid. I know what I'm dealing with, and I know I have Dr. Pearce's expertise, compassion, and unwavering support to help me through it. Dr. Pearce didn't just help treat my PPPD, she gave me my confidence, my hope, and my life back. I will be forever grateful to her and her entire team. If you're struggling with dizziness, vertigo, or PPPD and feel scared or alone, I truly cannot recommend Dr. Pearce and the Dizzy & Vertigo Institute highly enough.

After months of feeling disoriented with no solution, I decided to bite the bullet and contact the…read moredizzy and vertigo institute, and I am so happy that i did. To start, in March of 2025 I experience my 1st vertigo episode after waking up to a spinning room. I wasn't sure why it happened but after going to a PT she reported I have BPPV, used the epley maneuver and sent me on my marry way. The only issue is that every month, like clock work I kept having vertigo symptoms, waking up in the middle of the night to the room spinning. I have gone to several ENTs with the same stupid response "take medication, you just have vertigo." As someone who likes to believe they're more holistic, I did not accept that as an answer. I just felt like something must be off. While it was an investment I am so happy I found DVI and Dr. Pearce. She is a literal angel and exactly what I needed at the time!! Finally, a doctor that was able to look at the whole picture and not gaslight me to believe that I am just 32 years old with a bad case of BPPV, crystals flying out of my ear every 3 weeks. She tailored a treatment plan just for me, and supported me though further investigation, including blood work, and looking at the neurology of my brain. I learned that my history of migraines and hormonal imbalance may have continued to vestibular migraines. While it was an overwhelming process with ovarian cysts and learning I have endometriosis in the background of it all, I can say that I was able to find peace in this health journey. The spinning has stopped happening in the middle of the night, I do not feel like I'm on a boat the majority of my life, I am not triggered by a spinning washing machine, or a car passing by, and I sure as heck feel like myself again. If you have the ability to see this treatment through, I highly suggest giving Dr Pearce a shot. Getting the whole picture rather than being gaslight and thrown medication at, was worth every penny!

I have likely lost my hearing permanently due to the incompetent and delayed care I received here…read more I was given an "urgent" referral from my PCP following sudden hearing loss and was given an appointment several weeks out (already suboptimal but maybe unavoidable). When they brought me in, the doctor couldn't figure out what was wrong and told me I needed to see an "ear specialist." Why on earth they would have assigned me to someone who was NOT an ear specialist when I was coming in for hearing loss is beyond me. I waited to see that person and then was told she wanted me to go do a repeat of the audiology testing because she didn't trust the first testing even though it was done within their own office!! At that point, I decided to seek care through the House clinic downtown, where I was accommodated immediately due to the time sensitive nature of this concern and was met by very kind and competent doctors. Unfortunately, at this point, I am well beyond the window where it's likely that steroids could save my hearing. Do yourself a favor and start with the House clinic if you have any serious hearing concerns as this office does not appear to be able to manage them competently.

Assembly line healthcare - I waited 4 hours for the doctor to see me (20 minutes for the hearing…read moretest) - he was just too busy. A medical mill.

For years I have been searching for an honest, knowledgeable, and caring audiologist that could…read morehelp with my mom's occasional hearing aid troubles. I was referred to Ray through the Phonak company and I'm very grateful for that. Ray, has been in this business for over 30 years and is an expert in his field. They offer all sorts of services from repair, consult and hearing aid dispensing. I would highly recommend his office specially because they are extremely caring and professional.

Ray is an absolute gem. He is knowledgeable, working in the field for more than 30 years. He…read moreattends seminars on a regular basis to stay up on the latest technologies from the various companies. He makes suggestions on which aid is best for my loss, generous with his time, and has always fitting me in. I am deaf in one ear, and have a moderate loss in the other, so if my aid malfunctions it's catastrophic. He is kind and compassionate, never making me feel bad about frequent adjustments or tweaking. He's also able to service the aid, often times making a quick fix without having to send it back to the company. He's one of a kind.

I have been a patient for well over ten years and have purchased hearing aids twice. Throughout, I…read moregot the service I requested and more. Numerous times I was given more than was required under the purchase agreement. A successful experience with hearing aids is as much a credit to the audiologist as the product. Many adjustments often have to be made to optimize their effectiveness; Keith and his company have been there for me every step of the way. I can't imagine that you would regret choosing Keith and his staff for your hearing aids.

I did a lot of research before choosing a clinic, looking for a solid, professional business with…read moregreat customer reviews. This business had good reviews, but this branch in particular did not match my expectations. Being new to hearing loss, I was naturally curious about the whole process and had a lot of questions. The audiologist was polite but seemed impatient with my basic, fundamental questions about hearing aids and the whole process. After the test, she did not explain the results of the hearing test; she merely said I had hearing loss and I needed to get a hearing aid. No explanation of the degree of loss; just basically "Here is how much benefit you get, choose a hearing aid." No further advice was given about types of devices or differences between the various models. I will not be buying a hearing aid from this company and will search further for another clinic.

Cynthia in the Brentwood office is the absolute best. You're in good hands with her. The office is…read morevery nice and I feel like you are working with a person who listens and cares to fix your hearing difficulties. Highly recommend!

Lovely team. Dr. House himself was my doctor. What a wonderful, empathetic man. He reminded me of a…read moretime when doctors actually asked questions and listened.