Dr Nancy Simmons was great, she explained everything to me and was listening and monitoring the…read moretech as I got my Digital Retinal Imaging done. I will return for my eye exam here next year. I really felt the Dr Simmons was not just going through the motions but really cared about giving me the best eye exam. I will not purchase glasses here anymore, the sales person lied to me. Funny thing is I would have made the same purchase without the lies. I hate high pressure sales tactics with lies so I will be purchasing my glasses elsewhere. in the future.

Customer service definitely has gone down in the last 2 years. Doctor is great and personable, but…read moreit is not right that the $25.00 fee for new testing equipment and tests is not covered by medical insurance. And to add insult to injury, the extra fee is not VERBALLY disclosed when you are signing the form. Yes, you can say that I should read the form 100%, but typically, if there is to be a fee assessed, the staff should disclose this verbally, and not hide behind a disclosure that a majority of their patients breeze through. If its a new fee, it should be VERBALLY mentioned, and the option to not have the test done be given as an option. I'll NOT be buying my glasses at Target again. Sorry, you lost my business over this lame $25.00 charge .

I had a great experience at Pearle Vision in Maple Grove and I'm really happy with my new glasses…read more I brought in a prescription from another eye doctor I've been seeing for years, and they made the whole ordering process seamless. The staff was very friendly and patient with me AND with my two year old running around in their play area! Even though the store was busy at the time, they went out of their way to show me and give me their opinion on a wide selection of frames, without making me feel rushed. I was paired with a staff member with a similar prescription (the store manager, Odessa) which turned out to be very helpful in selecting frames as well as lens options that best suited that prescription. We had narrowed it down to two frames, and when I couldn't decide between them, she offered to take pictures of me with both so that I could see them from different angles. A small thing, but another example of their attentiveness and above-and-beyond service. My glasses arrived very quickly and exactly as expected, and I received the same great service when I picked them up and had them fitted. I would definitely go back!

Excessive fees...this office charges extra fees for services are typically included by others. For…read moreexample, they recommend that you have your eyes dilated, but its an extra charge. They also recommend that you get the drops to reverse the dilation, but that is also an additional fee. If you are new to wearing contact lenses, you must take a $129 "class", to learn how to put them on and take them out, typically included elsewhere with exam and purchase of contacts. Mind you, you still need to pay for the actual contacts. To avoid that fee, I asked for her prescription to take elsewhere, and they wouldn't do it. I recommend when booking your appointment to ask about extra charges associated with your appointment.

I had a 9:55am virtual visit scheduled with Dr Gustafson, at 10:15 I got a text message stating…read morethat the Dr was running behind. I sat at my computer for 2 full hours and no Dr ever came to the visit. I called Allina Champlin to see what was going on and was directed to file a complaint and was told that there was only 1 patient she saw ahead of me and they had no clue what happened. Was told she is not a regular Dr at the clinic, I dont care, I wasted 2 hours of my life and am still in the same boat now with my problem trying to get a new med since mine was all of a sudden discontinued and my primary is on vacation. Very frustrating!!

Used to be a good place to go, but the doctors and providers having gotten really rude and…read morecondescending. Very rude receptionists, I mean, no wonder they have a no verbal abuse sticker on the window.

I HIGHLY recommend North Suburban Eye!! 10 years ago, Dr. Lobanoff completed a procedure called…read moreICL and Lasix for me. It was far and away the best decision I had ever made and best money I ever spent. My eyesight was so bad, I couldn't find the broadside of a barn with 2 hands and a flashlight. Dr. Lobanoff was the best and only eye surgeon who would help me. I can now see without my coke bottle glasses/contacts. I literally wake up every morning and thank God for my eyesight. I follow up every year for my annual exam. Dr. Axelson and Dr. Kahil are both great as well. All of the staff are very friendly and helpful. If you need an eye doctor, North Suburban is the best!

I've been coming to see Dr. Hammond for my severe dry eyes for over 10 years. He came up with a…read moreplan to help me. For the first time in decades, my eyes don't feel like sandpaper with red eyelids. Thank you so much Dr. Hammond

Great service by all but a special call-out to Mikala who handles the eye glasses part…read more I selected frames that were not a good fit for me (my doing). I was afraid I was stuck with them. I called and spoke with Mikala and she went way out her way to get me into the correct frames and lenses. I simply cannot thank her enough for making this a very positive experience!

Was able to get in for an eye appointment within a month, with no insurance, this optometrist…read moreoffers reasonable Eye exams. Quick and easy appointment, friendly optometrist... And a very fast selection of eyewear.

The People at for your eyes only do a great job. Very nice and caring…read more Thanks Rob Wills

From the owner: We are able to meet all of your eye care needs, including:…read more Eye exams Glasses Contacts Sunglasses

I had a pair of Zeiss custom made readers shipped with +3's and the pale gold hue in ultra thin…read moreglass. Dave got in the blanks and custom made them to my specs with the frames and FedEx'd them to my home and they beat anything you can buy at CostCo with the cheap chinesium frames. They are perfect and will work well until I have my cataract surgery done. He called me from the Anoka Store so the credit should go there. I am super happy and I am a bit of a pain as nothing short of right is right.

This is the worst place I've ever dealt with. Messed up my glasses, and my contacts, wouldn't…read morework with me on any sort of refund, partial or full and basically said too bad. Staff was rude and the dr was condescending. Never again. Take your business elsewhere.

I went to this clinic today for the first time to have my vision tested and to get a new pair of…read moreglasses, and I couldn't be happier with the care I received from Dr. Ko. She was very thorough in testing my vision and helping me understand the different lens types to accommodate the presbyopia I've recently started experiencing. I also have dry eyes, which introduces another complication when choosing frames. This clinic is one of the only providers of 7eye frames (for dry eyes) in the twin cities, and Dr. Ko was very patient, taking the time to ensure I understood all of my options before choosing a frame. She also has a wealth of holistic knowledge about dry eyes and was able to provide useful insight around treatments, etc. The entire staff was very kind, friendly, and professional. They're really empathetic and dedicated to providing the best service possible.

Not only is the doctor knowledgeable and kind, but the products are perfect. My very best favorite…read moreglasses were smashed in an accident. They didn't have the frame anymore, but they made me new ones almost exactly like the old ones. ! No charge for a brand new pair of glasses and lenses because I put on the insurance. I have cheaper pairs of Glasses from other places and shechecks the prescription for me and told me they were just fine but there's no way I get this kind of replacement from anywhere else. She knows how much I love my and that my injury means that my other glasses are all too heavy and they got them for me in just a couple days. You won't find a better eye doctor or product.