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    Sharper Image Pools

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Sharper Image Pools

    Pool maintenance

    Sharper Image Pools Pool & Hot Tub Service Photos

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    1 year ago

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    Chlorine King Pool Service

    Chlorine King Pool Service

    (43 reviews)

    Since the owner seems to enjoy trying to "dunk" on negative reviews here, I made sure to do my…read morehomework. I've been Yelping for 11 years and only 18% of my 347 reviews have been negative. I only give a negative when a business really deserves it. I don't do reviews on that other browser site, nor social media. As you can see, I previously gave CK them a 5-star review, but my recent experience deserves an honest and factual update. Short version: Please get a 2nd estimate! Long version: Our pool pump was leaking bad and needed a replacement. A CK tech came out promptly, reviewed our situation, and said they would email an estimate. I thought the estimate was not only high, but very high. I got 2 other estimates and they were far less. Upon further research, I noticed CK hoped to charge us an $800 markup for the pump itself and charge us DOUBLE for the separate controller. I completely understand a markup, as they have to stay in business, but these were outrageous. Then the tech spent a great deal of time telling me he could not even install the new pump unless we agreed to have a very expensive "bonding rod" installed and pulling up our pavers. Since our plumbing runs under that area, I really wanted other opinions before I agreed to such a drastic and expensive change. Well, it turns out we already had a bonding rod there, not 12 inches away from our old, leaking pump. Was this an honest mistake, or something more? I guess that is something for the owner and his tech to decide. So, we used another company, saved over $1,500, did not need our pavers pulled up, nor pay for an unnecessary "bonding rod" that was already there. I once was very happy with Chlorine King but no more. If I had read the owner's responses here, I would have never even called them about replacing our pump in the first place. If he put as much effort into customer service as he does his negative review "defense?" Both he and all of his customers would have a lot less headaches!

    I wanted to give a shout out to Dusten for keeping our pool clean and looking pristine after each…read moreweekly visit before and after the most recent hurricanes. He does a great job and is always friendly and knowledgeable on how to maintain the chemicals and our equipment. Couldn't be happier! Thanks Chlorine King.

    Sharper Image Pools - poolservice - Updated June 2026

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