Have purchased three used Subarus from this repair shop, and could not be happier. Paid way less…read morethan I had expected, and have no complaints about the cars. Recently drove one of the cars (221,000 miles on it) to Spokane and back with absolutely no problems. Can highly recommend!

Steve, at PM Auto has been my mechanic since 1989. He's maintained my 1983 BMW 733i, 1987 BMW…read more635csi, 1987 BMW L6, 1994 BMW 740i, and My 1998 BMW 740iL. He has a vast knowledge and experience with BMW, and other European cars including British and German autos. He has saved me a lot of money both in buying used cars, and keeping my old favorites on the road. He is significantly less expensive that dealership estimates that I've received. If you have a BMW, Mercedes or anything British, consider calling him next time you need a repair or some service.

Was looking to buy an RV from Sundance RV and when I told them I wanted to get a full vehicle…read moreinspection they recommended Hudson Car Care. They drove the RV over. Hudson did a full $150 inspection. They told me they found nothing wrong with the RV and would drive across country in it. Great RV. Well, with that bill of health I purchased the RV at asking price. Fast forward. I have the rig and take it to my very trusted reliable auto shop to take a look at why my tires are different sizes. They did a full inspection of the rig and massive issues. Bent and broken axle, broken suspension bags, the list goes on. Items I asked Hudson to specifically check that they said were good. Nope. Obviously they're in league with Sundance. Crooks. I wish I could foot them with the bill. Disappointed. Disgusted.

I'm an easy target. A woman who knows nothing about cars. New to the area. Luckily, someone…read morereferred me to Hudson Car Care. I called and left a message about my 2012 Toyota Corolla LE. When I turned my key it wouldn't "bounce back". So, it was making the starting sound, but it wasn't ever catching and starting. (See? No idea what I'm talking about!) Keith Hine called me back. He was patient with me on the phone, asking a lot of probing questions. Beginning with the battery, which was in working order. Keith theorized that it might be the starter switch. But, they wouldn't know until I brought my car in. I brought my car in expecting to pay hundreds of dollars for parts and labor. But, before they began anything diagnostic on my starter, Keith had my battery checked. ... I though this was weird, because it was working "just fine". Or, so I thought. Hudson Car Care found that the side of my battery was bulging! They charged me a fair price for a new, quality battery, installed it for free, and sent me on my way. (Noting, of course, that if I had any other problems with starting the car to come back.) It's been several months and my car still starts like a charm! Thank you, Hudson Car Care for your honesty, integrity, and friendly, knowledgable, and helpful service. You saved me hundreds of dollars, earning my trust and future business.

I needed quite a bit of work done to my beater. I had been to Dave's a couple of times before with…read moredifferent vehicles and was impressed with how low his prices were compared to his local competitors. He cut me some slack on the labor price since I was a repeat customer and he let me go into the shop so that he could show me what needed to be replaced and answered all of my questions without any hint of condescension which I have experienced in other shops. Dave treated me as more than just a customer and explained as he wrote up the estimate what he was going to do and where he could also shave off some time from the overall labor cost to me. I thought that this was outstanding that he would do this without me having to haggle about the price. When I got the bill, it was actually lower than he had estimated. Needless to say, I was quite happy with that. After picking up my vehicle and having driven it for about a month now, I am quite impressed. It drives and it feels almost like new although it has over 240000 miles on it. I'm very happy with the overall experience and would recommend this shop to everyone. Dave will treat you well, I can assure you!

Needed four truck tires in a pinch. Quick service and fair pricing. On time and on budget is…read morealways preferred

Awesome quick and professional price was awesome. And Freddie was kind and helpful. Had warm place…read moreto wait. Clean shop.

Saren has been working on my cars for years. As a woman it's had to find an honest shop, Saren is…read morealways upfront with me and explains things to me in detail. He loves what he does and it shows. Even though Power Alley moved further south, I will still take my car to him. He's worth the drive from Kent!!

Bought my a Ram Promaster new. A Ram service rep indicated this year that I should have received 4…read morecomplimentary oil changes. He said he added them to my account and that I could use them at any Ram service department with an appointment. Although I live in Shelton, I am doing cancer treatment up in Seattle that requires me to do radiation Monday through Friday. The Seattle Ram service department did not have any openings. So I made an appointment at the Shelton Washington service center. I drove from Seattle to Shelton. Upon arrival I was greeted by the service manager "Tommy". I arrived at 3:15 and he indicated that it was "too late" to do the oil change. I told him my appointment was at 3:30. He said "ok.. we'll it's just gonna take longer." Then he said that he didn't want to do the oil change because I had two dogs in the back. He said, " I have never done an oils change with dogs in the vehicle. This was humorous as I see dogs in vehicles at jiffy lube all the time. But I respect that some people have fears, so made it clear that they were locked behind the pocket door. My gut was telling me that he did not want to do the oil change and was saying whatever he could to make me turn away. I told him I drove from Seattle for this oil change and it's needed. He then stated that he did not see the free oil changes in the computer. I showed him my verification email from Ram reflecting the oil changes. He said, "the e-mail could have come from anybody." He refused to do the oil change unless I wanted to pay a hundred bucks. I have empathy for it being a Saturday after a long work week, I've been there. BUT, if I had a customer I sucked it up and provided quality customer service like an professional adult. This was a complete waste of my time, money (gas) and energy (exhausted from cancer treatment. They verified my information when I made the appointment and I made it clear that it was FREE. Car dealerships are really great at selling you cars with all the warranty promised but SUCK at honoring these promises. It's called being UNETHICAL. None of the other Ram Service departments from Portland to Seattle get good reviews. So add this one to the list.

I recently had a remarkable experience at Dodge Ram in Shelton, WA, that I feel compelled to share…read more Faced with a major problem on a brand-new vehicle, I reached out to several dealers, but none were willing to help--except for Dodge Ram in Shelton. They were not only willing but also eager to tackle the complex issues that kept appearing and disappearing. Their team, especially Daniel Kuni and Aaron Heard, went above and beyond in diagnosing and repairing the problem. Their dedication and expertise were evident, and they handled the entire process seamlessly. These employees deserve a significant shout-out from the owners for their exceptional service. The customer service at this dealership is unparalleled. They are incredibly honest, transparent, and genuinely care about their customers' needs. It's refreshing to encounter a dealership that stands out in this way. Additionally, their veteran-friendly attitude and down-to-earth approach left a lasting impression on me. The pride they take in their work is palpable, making it clear that this is not just a job for them but a commitment to excellence. Because of this outstanding first visit, I am now a lifelong customer. If you're looking for a dealership with exceptional service and integrity, look no further than Dodge Ram in Shelton, WA. JP

Great prices and good service! He saved me $300 compared to what my dealer wanted and less shuab…read more. he even got me new rotors vs. turning them. Not ofter the labor was half the parts cost.

I had to have a brake line replaced. The service was excellent and the price was MORE than fair!read more