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    Marsha K.

    So helpful. I was recommended here for pet grooming supplies and blade sharpening from a reputable dog groomer! Delighted! I groom my own 90 lbs, Pyredoo, and always get tons of compliments on his look! Love the clippers and blade they recommended.

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    3 years ago

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    1 year ago

    They're the best most knowledgeable people that I know. I trust them with my equipment 100%.

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    3 years ago

    Best customer service! They had exactly what I needed and gave me the best advice too. Definitely a must place to go.

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    8 years ago

    Super solid. Cool shop, great products and prices. Go here for your supplies, and remember - NEVER buy Gillette

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    Chefs' Toys - 2.21.26 Bar stools, $84

    Chefs' Toys

    (66 reviews)

    $$

    A nice chef store. Very large too. The staff was friendly and helpful. A lot of restaurant supplies…read morehere. A few things for everyday use for non restaurant owners. Was looking for a sauté pan with a glass lid. The staff explained that the glass lid was something that they don't normally stock as it is more of a retail item. This is more of a commercial restaurant supply warehouse. Can't find a glass lid anywhere. Did however find a couple spatulas, and serving spoons. Reasonable prices. I also believe it is better quality. Too bad I missed taking photos. I would say if you own a restaurant. They have it all.

    Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

    Emerson Knives - Folding knives

    Emerson Knives

    (18 reviews)

    $$$

    Harbor City

    Also a huge fan of Emerson Knives. The Emersons... Mary, Ernie, Megan, and the rest of the staff…read moreare wonderful, wonderful people. They're pretty much rock stars in the custom and tactical knife world, but they are very down to earth and treat every customer with dignity, respect, and give you the benefit of the doubt. Their production line is fantastic... I have many friends with Emerson Knives and I've enjoyed trying out each and every one of them. Their custom line is just a step above the rest. Difficult to acquire, a closed order book, requires you to sign up for lotteries and shows in the hopes that you acquire one at the reasonable table price of between $650-$850. Otherwise, you will be paying a premium from a third party dealer of between $900 to $3000 depending on the knife in question. In fact for some of the rarer customs the prices will skyrocket beyond that upper limit I just mentioned. One day I will win a lottery custom...and I will be ecstatic. =)

    5 Stars for the CQC 15 knife, 0 stars for customer service. To obtain the answer to a very simple…read morequestion I used the contact form on their website. 2 weeks later, zero response. I the called and spoke with a young lady who apparently knew absolutely nothing about anything. She was not unfriendly or hostile, just totally clueless. I requested that she have somebody at Emerson contact me with an answer to my question. After 2 more weeks, still zero response. So, I have to ask - why does Emerson even claim to have a customer service section? It is completely useless and a waste of time. As stated, I like my CQC 15 but, based on this experience, will make no future purchases from Emerson. There are too many other quality knife makers who actually value their customers for me to do so.

    Thee Cutlery - Horrible service. Don't come here.

    Thee Cutlery

    (19 reviews)

    $$

    Unacceptable customer service. I visited the store shopping for knives for my parents. Margot,…read moreMargeaux, or Margo, was the sales associate workings. She is a knife snob and the most condescending salesperson I've met. When asked questions directly, she responds with enthusiast jargon to make herself feel superior. The collection is okay, they have some really good stuff and some alright products. I'd rather walk a few paces and spend my money at Williams Sonoma. I am confident that this business loses a lot of money because of her poor attitude.

    I happened to be in the mall during my lunch break and found this store. They have a decent…read moreselection of knives and the guy behind the counter seemed friendly. I happened to have my $300 mid-tech folder on me and it was a bit dull so I asked if they sharpened knives. I was told that they had a guy who was in the "military" and was really good so I left my knife with them. I wish I had looked at the reviews here before doing that because my knife came back less sharp than when I left it with them. Problems with the sharpening: 1) I can feel the burrs on the blade edge - Either he didn't use a fine stone to complete the sharpening or he forgot to finish the knife. 2) I don't think he sharpened the entire knife, part of the edge that's near the handle of the knife has no burrs and does not feel any sharper than it was when I left it. 3) Blade edge at the tip of the knife is now uneven. I could of done a better job myself with the The Wicked Edge sharpening system. If you have a $100 set of cooking knives you got from Macys's and its been several years since you've had them sharpened this guy may be able to do a decent job but he clearly isn't capable of sharpening anything more challenging than a cheap piece of metal.

    Mr. Sharpe Knives and Sharpening - Alan Schroeder sharpens your knives

    Mr. Sharpe Knives and Sharpening

    (44 reviews)

    So I went in for the first time to Mr. Sharpe today to get some knives sharpened for my dad for his…read morebirthday. It's always dads and their tools, haha. Anyways, I showed up in the afternoon on a Tuesday, and I was the only one there. Shortly after walking in, a man who I presume is the owner, helped me out right after I said I had 2 knives to get sharpened. The front area has a big wooden cutting board that you can use to demo the knives out after they're sharpened, which I thought was cool. There's also walls and walls of cool knives, which I couldn't tell if they were for sale or for demos, but they were really cool to look at while I waited. The service was incredibly reasonably priced. I was out of there with sharpened knives in less than 10 minutes and the space was reasonably large. I hope that means the business is doing well. It certainly deserves to. I got exactly the service I requested. The quality of the knives was so good that my dad actually got a little cut after I gave them back to him. Nothing major, but was a bit funny and definitely proof that they were quite sharpened. The value for the time was extremely good. This is the type of small business that you definitely want to support, and I'll definitely be recommending Mr. Sharpe knives in the future.

    Absolutely one of the best customer service experiences I have ever received. Melvin helped me out…read moreand set me up in the system right away. He told me they would be done in 15-20 minutes so I ran next door to grab some lunch. When I returned, they were ready to go. He explained what he did, addressed a few minor concerns about how I am storing my knives, and packaged them up to go. These knives are so sharp, it's kind of crazy. I am beyond happy with my experience and will be back the moment my knives need some attention. If you have knives that need sharpening go here. You won't be disappointed.

    Shaver Shop - cosmetics - Updated September 2026

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