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    Thee Cutlery

    1.8 (19 reviews)
    ModerateKitchen & Bath

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    13 years ago

    Awesome knives at a very expensive price. The lady there is so mean too, she has quite the attitude.

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    Southbay Industrial Hardware

    Southbay Industrial Hardware

    3.5(53 reviews)
    1.9 mi
    $$

    Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

    Staff was friendly and helpful in finding what I needed. I saw a weird review before going here, so…read moreI was skeptical, but I like the mom and pop feeling and they took care of me!

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    Southbay Industrial Hardware
    Southbay Industrial Hardware - Convenient and helpful for all your hardware needs.

    Convenient and helpful for all your hardware needs.

    Southbay Industrial Hardware - Fastener aisle

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    Fastener aisle

    Williams-Sonoma

    Williams-Sonoma

    2.8(100 reviews)
    0.0 mi
    $$$

    came to this store because I found a beautiful gift online, ordered it for pick up. I got sick the…read moremorning I had planned to pick up so I called and spoke to Jonathan who was so nice and helpful. I came to the store to pick up my order. As I walked in I was instantly greeted by Jonathan (I didn't realize it was him at that point) and made my way to the counter to ask for my order. I stood waiting for a moment to see who was available at the counter then walked up to a woman at a register. she looked me directly in my face, no smile, no I'll be right with you, nothing then looked down at her register as though I wasnt even there. I was a little stunned and taken back, before I could even collect my thoughts Jonathan swooped in and helped me. I was still a little stunned by the way the woman (not putting her name on purpose) had completely dismissed me. He got my package together and honestly I just was so bothered and uncomfortable I asked if the woman was the manager and was told no and pointed to the manager. I honestly was just a little exhausted but went ahead and spoke to Andrea. she was kind and went out of her way to make me comfortable. I explained to her that honestly I'm just exhausted with this kind of behavior. I work very hard for my money and am very particular about where I spend my money. I legitimately felt so unwelcome at this store. it's unfortunate that one disrespectful behavior could really just wipe out the kindness of everyone else. The world is a tricky place right now and it just make this kind of experience worse. Perhaps I am sensitive but perhaps I'm not. I dont know. when I mentioned to Andrea that I was exhausted of this kind of behavior she said yeah the holidays were a lot, it had nothing to do with the holidays. William Sonoma is not a place I shop often (I used to) so this was just really unfortunate. on my way out the store Lola apologized for my experience and I was grateful for her kindness. If I ever decide to shop here again it will be because of Andrea, Jonathan and Lola.

    Came here with moms who needed to return an item that had broken and was hoping for no drama. Well,…read moresince she had a receipt in her faces fairly well known, there was no drama! Abigal was the CSA, or customer service All Star this experience no question about it. I'm sure William and sonoma's look nice this time of year, but this location always seems to have that extra little touch. You'll note if you're a regular at all that many of the workers here have been at this location for years, so that says something in and of itself. Friendly any fishing services usually the norm here. A great experience overall.

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    Williams-Sonoma
    Williams-Sonoma
    Williams-Sonoma

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    American Home Improvement - Modern bathroom, Los Angeles

    American Home Improvement

    4.6(82 reviews)
    1.3 mi
    Discounts available
    25 years in business

    Nick Bar, solar tech extraordinaire, came to our place to assess a series of messages from Tesla…read more(itself unresponsive) saying we weren't connected. For at least two months, our kilowatts per day weren't feeding back into the system. Bummer, right? I shopped around, and when I found out about Nick, I knew I'd be in good hands. Nick came, talked to us, checked out the system and advised us that it looks like we are connected. It's the Tesla mobile app that likely needs updating and we're in the clear. He gave us a ton of information, didn't try to sell us anything, and did this all for free. I know whom I'm going to call next time I have a solar glitch, or want to upgrade my system. You can't buy generosity, or good heartful service. It has to be given. Nick Bar is my solar guy. He should be yours.

    It was a pleasure to work with Eli on our kitchen remodel. Our kitchen flooded, so it was…read morenecessary to replace our cabinets and flooring. Eli walked us through every step of the process, including helping us appeal to our home owner's insurance company to increase the amount of our claim. Eli made himself available to us for any concerns, and was very quick to respond to any message. He made us feel like we were his highest priority. Our kitchen remodel turned out beautifully--the flooding incident was a blessing in disguise thanks to Eli and the folks at AHI.

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    American Home Improvement
    American Home Improvement - Mosaic glass tiled shower with brush gold fixtures

    Mosaic glass tiled shower with brush gold fixtures

    American Home Improvement - Kitchen remodeling in Los Angeles. open floor concept. contemporary and modern mix. gray cabinets

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    Kitchen remodeling in Los Angeles. open floor concept. contemporary and modern mix. gray cabinets

    Thee Cutlery - kitchenandbath - Updated May 2026

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