Stayed one night on our road trip home from Colorado. Stay was very comfortable. Room was clean…read more Check in/out process was easy. Staff was very friendly.

What a great location in Durango. The rooms are clean with modern amenities. All the staff were…read moresuper friendly and helpful. The location is great, not too far from town but felt off the beaten path. We ride bikes and were able to access the river path and downtown very easily it's a bike friendly town... also don't miss out on the BBQ place next door! A great stop for dinner with amazing food and it's a 2 min walk from the hotel. We enjoyed our stay and would come back when visiting Durango in the future.

This was an awful experience. For one, a $200+ motel caliber "hotel", first room was locked from…read morethe inside probably by room service. The second room they gave us was upstairs and had what appeared at first to be a bloodstain scattered across the floor. I was p;$$ed off by this point and wanted another room. Nights clerk instead wanted to go see, had gotten off the phone with what sounds like a manager, and had the nerve to tell me "that's a wild imagination you've got, Sir." and proceeds to state it's hairdye. Interesting choice of words for this line of work, to condescend to your guests, right or wrong. So he offers to cancel the reservation, which would've not refunded since it's same night. I calmed down and just wanted a damn room. If Best Western wants to know what night this one, they can contact me and I'll gladly explain. Don't think I forgot this one. Breakfast was meh... Bad experience. Never again..

Over the last nine years, I have stayed several times. I always look online for the rate, then call…read morethe motel directly to make the reservation. This time, the published rate was $115. When I called, I was told the rate would be $182-a rate that didn't show up anywhere. When I asked for clarification, and a lower rate, I was told that was the best they could do. I then booked, online, and received the $115 rate. I just checked in. When I asked why there was such a discrepancy in rates, I was told that the room is $115, and they put a hold of $125 on my credit card. He then told me I "just don't understand how it works" but the $182 was the room plus the deposit. I realized that pointing out that $115 and $125 don't add up to $182, was pointless. So, I was essentially told that I am too stupid to understand their pricing and how holds work on credit cards. I worked for a credit card company for 31 years. Yeah....I kinda do. I went to my room. Packing tape holding down the carpet and torn curtains. I will be finding a new place to stay from now on.

Clean, neat, comfortable bed, everything was great. Owners were from the area. Real breakfast.read more

On our way to Telluride, we were looking for a hotel to stay at. The reviews were good for the…read moreAlpine Inn, so we decided to try it. The front desk clerk was very friendly, the room was super clean, the wifi wasn't slow, the bed was comfy, their breakfast was good (waffles, sausage egg biscuits, yogurt, oatmeal, bagels, toast, danishes, muffins etc.) and the hot water in the shower stayed constant. My only complaint was the heater/air unit. It was either really cold or hot. But overall this wasn't a big deal. We liked it so much we decided to stay here again on our return drive from Telluride to Denver.

I have stayed in many hotels in my life and this hotel is the cleanest I've seen. Dont let the…read moreexterior throw you. Definitely recommend to anyone. A review

There was a very weak cable attached to a light. I tried to remove it, and got electrocuted. If I…read morehaven't removed my hand quickly, it could have ended way worse. WiFi was pretty slow.

Stayed 5 nights 9/25/18-9/29/19 When we checked in we…read moremet Tina who, with her husband, owns the lodge and live on sight. They bought the lodge 2-3 years ago and are updating as they go. The facility is 2 stories with some separate, cute cabins in the back. We stayed in room #1, street side on the lower level. Though accommodations were basic, the room was immaculate and large, with 2 queen beds and night stands, a good size table & chair with flat screen TV, coffee pot with the necessary supplies, small fridge, microwave and still plenty of room to move around easily. Mattress & pillows were super comfy as were bed linens. Nice, quality drapes block the light well from the very large windows and the adjustable ceiling fan keeps the air moving & room comfy. The bath & dressing area in our room was newly updated & very nice. I really liked that the sink & dressing area was separate from the toilet/bath. One person could be in the bathroom or shower while someone else did hair & makeup or dressed.... works well for women traveling together. The place was clean and quiet, the bed was super comfy, bath water was hot & I could have my morning coffee..... that really checks everything off the list for this frugal traveler. But they also had a continental breakfast so we could grab a muffin or cereal for a quick breakfast, which helped save some bucks. The HUGE plus for this place is Tina. She was engaged from the moment we walked in the door. She was friendly and personable, attentive and reactive to our requests and needs & gave us all kinds of information and helpful tips. Thank you, Tina for a great stay.... you are a gem!

I rarely leave negative reviews, but I feel this one is warranted…read more When we checked in, we discovered the room had no air conditioning. We were told by the owner that after about 9:00 PM the room would cool down from the river breeze, so we decided to stay. Unfortunately, the room never cooled off and remained uncomfortably hot all night. We were traveling with family, including a pregnant woman, which made the lack of air conditioning even more concerning. To make matters worse, it was nearly impossible to reach anyone for assistance. When I finally spoke with staff at their sister property late that night, I was told my only options were to either check out around midnight for a refund or stay and receive no refund. Asking a family to find another hotel in the middle of the night is not a reasonable solution. If your rooms don't have air conditioning, that should be clearly disclosed before booking. The location is beautiful, but the lack of transparency and poor customer service completely overshadowed our stay.

It is our place to stay when I travel with DaveBob! We get…read moreadjoining cabins Set up our cooking area We go fishing at the numerous lakes around this area The owners are on site and are a great family They also have nice 4 door jeeps to rent The cabins are clean and the owners are upgrading each cabin Slowly but surely - but they are perfect for day tripping and sitting outside and enjoying the clean air Fully furnished Paper towels Toilet paper Bath towels Plates Coffee pot We will be doing a crappie fry this next trip- it will be great

Well if you are looking for room service and turn down service this ain't that kind of place. If…read morelike me and don't care about that crap. If you like great view and clean rooms with enough room to sleep 6 and kitchen to cook in. We paid a good price and you can bring your dog for 5.00 a night. This is a nicely done fishing cabin or skiing camp. Will be back. Totally happy. I feel totally relaxed.

One of the nicest, cleanest quality inn we have stayed at. Was welcomed by a friendly staff…read moregentleman. We used the exercise equipment and the room was small but incredible! Breakfast was amazing. Again incredible stay thank you!

Quality inn Stephen, Ryan, Judith, thank you for being so…read morekind. It is a great location.We have been staying here for years and always treated with such respect. Love our room. Loved the coffee machine. See you all next year. Steven and Ryan, we appreciated the tips on restaurants and the great conversation.

Customer service defined!…read more The folks that run Riverbend Resort are top notch. The attention to detail is exceptional. The willingness and ability to ensure that your visit is everything it should be is undeniable. Genuinely kind and caring people that want to be there and value your company. I cannot say enough good things about the staff. The accommodations fall right in line with the staff. We stayed in 'Lil Red' and liked it so much we wanted to stay there in perpetuity. Truly a great experience all around. I highly recommend!!!

The staff were incredibly rude. Quoted 2.5, paid 3k. Which…read moreis fine we booked it because we are long time residents of the valley and decided to hold my mom's memorial here in South Fork. We asked for a few boxes of tissues, even offered to pay. The lady at the front desk said "you guys should of came prepared these are for the cabins." Couldn't even get extra toilet paper. We rented the club house for the memorial. There was a rude man in there screwing the doors to the kitchen shut. We asked nicely when they will be done and the most we got out of him was 'ill be quiet'. We booked this place months in advance. DO NOT GO HERE. DO NOT RECCOMEND. THE CABINS DOWN THE STREET BEFORE RAINBOW GROCERY ARE WAY BETTER.

Great little spot to stay with easy access to Wolf Creek! Super easy check in/out with friendly…read morehosts. Pretty small but perfect for just me and my boyfriend to stay for 3 nights. Would recommend!

We could not have picked a better spot- puppy bucket with treats, kitchen and full sized fridge…read morelets you cook dinner with the deer, and location is a reasonable drive time to local attractions! Full bath sheet towels, extra trash bags, keyless entry, shoe mat, vacuum, and toasty room heaters! No detail missed! We are already planning our trip back this summer.

Years ago this lodge was so cute. There were lots of flowers, clean rooms, and gracious workers…read moreand manager. Now there is a new owner who does know the business or does not give a shit. We rented a room and upon arriving, our toilet was filthy so we requested a new and bigger room. Our new room was fine but it lacked essentials like toilet paper and had 1 towel for the two of us. My husband took a hot tub that night and when he looked at it the next day he immediately took another shower hoping he would not get sick. It was filthy. My step son arrived the next day and in the middle of the night they were awakened by the real renters . My son was given the wrong key. My nephew rented another cabin and they did not have a shower head which was never fixed for them. They had to take showers with gushing water. To top it off, the manager invited all of us to a party that was being held in the rec room. We all attended to find the manager so drunk she was staggering. Granted she was off shift but proceeded to help the late comers totally waisted. Not impressive. We will never stay there again and my advice for every one is to stay clear of that place.

I used to work at Ute Bluff until recently, doing their laundry. They have no working vacuum…read morecleaners and the rooms don't get vacuumed. Not sure if they ever dealt with the bedbug issue, but I wouldn't risk it.