Damn, these guys make even product check phone calls a hassle Urgh! Never had a pleasant time on a…read morewalk in either

I went in to this store to buy a bolt for a vehicle I was working on. I asked the owner, who was…read moreblocking the isle, if he had a bolt and showed him my old bolt. He asked me what I needed the bolt for. I told him to hold a mud flap bracket on a truck. He said he didn't sell auto parts! Told me to try going to an auto parts store. So I went to tractor supply, got the bolt that was needed to finish the job. It was like night and day. Hardware store owner was grumpy with a major attitude, tsc employees were helpful, pleasant and easy to deal with. This is not my first time dealing with this business, I have had poor experiences in the past and thought maybe I just caught the owner having a bad day. But this is my last time going to this store, I am not going to give this guy my money with his really bad customer service. The employees are much more helpful and nicer than the owner.

Great local hardware store. Personnel are very helpful. Yes, you can ask any stupid question and…read morethey will be very helpful. Recently had the lawnmower blade sharpened, purchased fall grass seed, and brackets for gutters. Quality merchandise. Buy local. Prices are comparable to big box stores.

OMG. This is everything a hardware store should be, used to be…read more.. They have a great selection of kitchenwares, all the cast iron you could ever want, even rice cookers and crock pots... and their prices are very reasonable. I also loved the birdfeeders- they had two story options even- and the wide variety of crafty stuff- gorilla glue, etc. etc. And that's just the girly stuff :) I could have spent hours in here. And I'm sure my husband could too. He was more interested in the guns, ammo, tools, fishing equipment... you get the idea. Truly one of the last of the great hardware stores. Definitely worth checking out if you are in town.

I was visiting my mom in Martinsburg and needed a pitchfork. Found this little gem of a store by…read moreaccident. And oh my what a happy find. I visited 3 times during my week stay. Perfect little hometown, family run business. I hope the community supports this business. It is a sweet find. And ladies...just a heads up. They treat you like a lady, no talking down to the gals. These guys are true gentlemen. And not too hard to look at either :) Seriously, most hardware/tool places don't cater to women well. Boltz is the exception. Ok...now on to the garden center. Healthiest plants ever seen...oh and did I mention...OLD FASHIONED CANDY!!!!!!!!!!!!!!!!!!!!!!!!! Might be worth the plane ticket to visit again.

Dear people of Martinsburg and surrounding areas,…read more You should support your local businesses before all that's left in martinsburg is just tattoo shops, homeless shelters, and a Chinese restaurant. With spring upon us I thought it time I should make mention of Boltz. First Boltz is everything Home Depot isn't by that I mean there are Human Beings employed here interested in assisting you in your endeavors. Secondarily they have a really nice selection of Tomato plants in the spring. If you buy bird seed or grass seed for your lawn somewhere else your wasting your money. Just a random list of things they carry: onion sets, seed potatoes, seed by the Oz. I got enough Arugula seeds for the entire year for a fraction of those stupid seed packets at Blowes (Lowes). There is a small selection of hardware and tools along with candy and lots of WVU knick-knackery. So the next time you have the urge too explore your inner-hipster and grow some cucumbers and then make some pickles go too Boltz before it's to late.

The owner/staff are incredibly knowledgeable and take the time to educate customers on everything…read moreBBQ and smokers. Additionally, their inventory is far better than any other BBQ business I've visited.

It's nice to find one store with a wealth of harder-to-find BBQ supplies. In a paerfect world,…read morethey'd carry the Kamado brand and would be open longer hours. Still, the on-site staff is very helpful and I usually can find what I seek at prices that seem fair.

I went to Clark's after ordering flex steel living room furniture from a Hagerstown furniture…read morecompany at the outlet mall in January. Let's just say the run around I got from the Hagerstown outfit was atrocious so I canceled and charged back the full amount in May. I went to Clark's because they sell the same brand. Needless to say no run around, they were true to their word about the delivery and it arrived exactly when they said it would. The two delivery guys were awesome too. The stuff they had to remove for us was very heavy. Clark's will continue to get my business. If I could give them 10 stars I would! .

I have been dealing with Clark's for at least 30 years and have always found them to be friendly,…read morehelpful and provide a quality product. From mattresses to recliners, appliances and flooring they always provide excellent customer service. Their prices are always in line with the big box stores and they are local if you need anything. No calling a 1-800 number for service and waiting on hold to speak with someone whom has no idea where Berkeley Springs is. From dealing with Mr. Clark 30 years ago to now dealing with his son Scott, I've always had an excellent experience.

Very pleased with salesman's support and knowledge during our visit and subsequent purchase. Chad…read morepatiently worked with us as we compared the different models of sub-compact tractors and mowers offered at this facility. With his helpful technical knowledge, we were able to select an X580 John Deere that exactly met our needs. No question was left unanswered. A totally warm and friendly, welcoming environment. {SPECIAL NOTE: Please know this was our first visit to this facility and that we have absolutely no affiliation with this dealership other than being a customer looking to replace our Club Cab mower with a model and brand that is more cost effective.}.

If I could give this place -5 stars I would. First off, my dad asked me to pick up a part after…read morework. No issue finding the place or getting there. I get inside and these guys are standing at their computers never looked up never said hello. This young kid says "what can I do for you" I said I'm here to pick up a part for my dad (insert dad's name here). The kid says "oh that doesn't ring a bell." The guy at the other side of the desk goes what's wrong. The kid goes " a part for (my dad's name which he pronounced wrong) OR WHATEVER" I told him the correct spelling of the last name to which he did not respond. He then goes in the back and proceeds to tell me "they don't have it" to which I reply "then why did you call my dad and tell him it was here?" He continued to ignore me, then went back in the back to continue to "look" for the part. All in all my dad spend 290 dollars here it would be nice if you could like show a little respect and kindness when someone is in your store. It would make for a repeat customer. I don't appreciate the disrespect and attitude I was given by this employee. Or any employee in this store. I'm not a feminist by any means but it looks to me like you thought I was stupid because I am a woman. Just saying. You might think about the way you treat people who come in your store and spend that amount of money.

Wonderful store, extremely helpful staff. This is my go-to place for wild bird seed year round…read more(they carry sacks of seed to the car for me without my having to ask). In the spring, the assortment of plants is amazing - large variety and very healthy.

Great selection of items for pets. Lots of cleaners. They carry Mrs. Meyer's stuff. I get light…read morebulbs, mason jars and more here. Too short of hours. Friendly staff, reasonable prices.

Stopped in because I moved down the road and saw his sign along the road. Glad I stopped in got a…read moregood deal and they deliver to the house. He explained everything and helped me set it up. Highly recommend!!

The owner has been in the industry for an overwhelming amount of time and has a wealth of…read moreknowledge. The learning experience was second to none and he only carries the best quality products available. Beware of big box store safes! They are as useful as putting your valuables in a sock drawer. He goes the extra mile to walk you through everything in detail about the product as well as offer helpful advice, tips and tricks. He can also professionally move and deliver a safe for extremely fair prices. I'll be referring him to all of my friends and family in need of security in the future.