Top LA session guitarist- Joe Diblasi who played on Pink Floyd's The Wall recorded with Bet Midler…read moreand many others is sending a filming department to do a video shoot of some of my originals In which I'll be performing on guitars Bob Groat did excellent fret jobs etc. on! And I will thereafter continue his excellent repairs and craftsmanship! Thanks again Bob! Toby

So glad I get to do this. Groat is an Honest Man. First of…read moreall. - He can repair any guitar He is busy so Money Talks where emergencies take priority. His Reputation is his Business. I like Groat! He's honest.. And I'm Glad to help folks know about him.

Last week I took my bass in for a replacement on the jack and picked it up yesterday. My bass looks…read moreand sounds great and Zack and another man with very short blond hair were very friendly and helpful. I generally find music stores have a kind of attitude that is somewhat dismissive and disattached but not Bananas. I take lessons from one of their instructors, Angeline Saris, who is wonderful, I have purchased other items there with informative and friendly help and, now I will continue to bring my basses in for repairs. Thank you Bananas, for being my one stop shop for everything musical.

EXTREMELY DISAPPOINTING!…read more I've been a loyal customer of this music shop since their early days in downtown Santa Rosa, but my recent visit was incredibly disappointing. I came in looking for help with equipment, but was met with dismissive and unprofessional behavior from the staff. One worker in particular was rude, degrading, and even made racially insensitive remarks. He knows who he is. Instead of offering assistance, he made assumptions about me -- including whether I could even afford the equipment -- based solely on how I was dressed. That kind of judgment is unacceptable. What happened to treating long-time customers with respect? The new staff clearly lack the manners and basic customer service skills that once made this place special. I left feeling disrespected and extremely frustrated. I should have asked to speak with a manager. If this business wants to survive, they seriously need to retrain their staff on how to treat people with dignity. Just disappointing. I DO NOT RECOMMEND THIS PLACE! FIND ANOTHER LOCAL MUSIC SHOP THAT TREATS CUSTOMER BETTER!

They have the knowledge, They have the experience,…read more They have the instruments, They have what you need to keep your music flowing. They can fix you stuff. They are friendly people. I recommend. Metta john

CLOSED! Unfortunately. Best music store ever for many decades. That's what we all get for buying…read moreAmazon instead of local.

My child received lessons at Speed of Sound for a year or two. The owner is a great guy, very…read morefriendly and keenly interested in teaching music to the community (also plays at some of the local schools...). The piano teacher we were paired up with was great, my child loved the weekly lessons and the relationship established throughout the course of our patronage of Speed of Sound. We were, unfortunately, quite disappointed with the logistical side of the business. We repeatedly had lessons canceled or changed with as little as an hour or two notice. There were even a number of occasions where we arrived for a lesson to find that our teacher was not available, no replacement had been organized, and as a result the front desk attendant (a student at high school) would sit in on the "lesson" for which we still had to pay full price. We also received a number of emails from the owner notifying us that we were behind on our bills, when in fact the owner hadn't sent us a bill for multiple months (I have never been late on a bill in my life and have an 840 credit score). Towards the end of our time at Speed of Sound, the school transitioned to a timeslot-based system where students would receive a weekly timeslot rather than dedicated teacher. While this system may be helpful with logistical challenges for Speed of Sound, it resulted in a real lack of continuity for my child and many of the lessons were spent familiarizing with new, random teachers and revisiting material that had already been taught. The school also instituted a policy whereby clients were not able to cancel or change lessons due to scheduling conflicts; I can understand this for group lessons, but when you're paying $70 an hour for a private lesson the lack of flexibility and randomized teacher assignment proved too much for us... We ultimately decided to enlist a private teacher outside of Speed of Sound. and have been very happy with the choice.

Excellent experience with the owner. I think the negative reviews are because he is super busy, but…read moreseems to be hiring staff to help.

I just want to say that I'm a little put off by your policy. Nobody mentioned a fee for a trial…read morelesson when I made the appointment and looking through my emails you didn't mention the $45 fee for anything until after we missed the appointment. I would have driven all the way to you just to turn around and leave because of your fee that wasn't disclosed upfront. Most local studios and private teachers I have found to offer an initial lesson for free to see if it is a good fit. If that's is not the case with you it would be a much better business practice to be a little more upfront in the future. It feels incredibly dishonest.

I couldn't imagine a more inclusive, comforting, and encouraging environment to learn in! All of…read morethe teachers are so enthusiastic, patient, and well learned in their area of expertise, with many of them regularly performing themselves so they can stay on top of their skills! The owner, Christa, is the most wonderful human being I have ever met, and she takes special care and interest to run this phenomenal institution, often going above and beyond to make sure you're not just achieving your goals, but surpassing them. The wonderful office staff (Hi Laurel, Brittney, and Sarah!) Are ALWAYS happy to see you and handle business with cheerful positivity and distinct organizational skills. Whether you're looking to send your children here or it's time for you to finally learn something you've been dying to try but wasn't ever sure about, this is the place for you!

Friendly, knowledgeable staff. Better deals than the other music stores in town. They are always…read morewilling to take time out for any questions, and I often have many!

Pulled my old guitar out of the closet after 20+ years. It needed new strings and an overhaul. Star…read moreGuitars had it back to me in a day as good as new. Friendly, personable, and a great experience.

I can't say enough, good things about Loud and Clear in Cotati. Sarah and all the employees went…read moreabove and beyond, on Christmas Eve for my surprise present search. They were super friendly, honest, helpful. And I found the perfect gift and guitar to give!! Thank you so much! Highly recommend this shop!

They are friendly, helpful, knowledgeable and guitar tech helped me a bunch of times.read more

I have almost always wanted to learn how to play the piano. Finally as an older adult I had the…read moretime and a piano. I looked around for the right teacher and was delighted to find Roxanne. I wanted theory and ear training to go along with my keyboard learning and Roxanne helped me get through the Julie Johnson series. Whether it was Bach or hymns or popular songs Roxanne always had ways to help me play better. I am grateful for all she taught me. I looked forward to her lessons and really miss them since moving away.

Roxanne is a fantastic piano teacher. My daughter has learned more in 6 months than she did in 5…read moreyears at a prominent local music school. My child is reading and playing music with an understanding she wasn't getting previously. She looks forward to her lessons with Roxanne and loves the process of learning with her. Roxannes ability to relate with and teach is a pleasure to observe as I am welcome to and many times will sit in on the lesson. I feel so fortunate to have her working with my child. Roxanne is also a positve influence and demonstrates to my daughter how to love music and those she shares her incredible talent and skills with. I can only speak positively about my experience with Roxanne she is an incredible piano teacher and a wonderful person.