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    Services - She Floors

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    Wilson Flooring Pros

    Wilson Flooring Pros

    5.0
    (6 reviews)

    A-1 five-star service from my first interaction with Wilson Flooring Pros through completion of the…read moreproject. Words can not adequately express my appreciation for and satisfaction with this family-owned business and the level of service they provided. Owner Virginia responded to my inquiry/request within minutes of submittal to discuss a flooring project at my mother's home. The following day she visited my mother at her house with samples and an abundance of advice on new carpet and lvp flooring. I had also hired a painted for my mother's home at the same time which turned out to be a disaster. It wasn't until Virginia met with mom that I realized Wilson Flooring handles painting projects as well. WHAT A RELIEF!! Virginia and team coordinated the take over of the painting project, as well as carpet removal and install, ceramic tile demo and install of lvp flooring throughout the home. Virginia remained in constant communication with myself and my mother as I live out of town and could not be physically present. Virginia went out of her way to ensure that my mother and I felt at ease and that I remained aware of all that was taking place. The quality of work is impeccable, and moms' home has been completely transformed. More so, Virginia treated my mother as family and as if she was her most important customer. Countless trips to moms' home to check in on progress, trips personally to the paint store to ensure paint colors matched... what business owner does that? If in the market for flooring, painting, counter tops... Please do yourself a favor and consult with Wilson Flooring Pros You will not be disappointed, and like me, will continue to use them for all projects in the future. Thank you Virginia and Wilson Flooring Pros for a job perfectly done

    Friendly, professional an high attention to details. I would recommend them to family or friends.read more

    Empire Today

    Empire Today

    1.6
    (300 reviews)

    On June 11, 2026, Empire Today installed carpet in three rooms and laminate flooring in a hallway…read morein my home. I did not sign off on the installation because the stair carpeting was not completed properly. The carpet on the stairs does not adequately cover the width of the steps, leaving the sides exposed and unfinished in appearance. There are also exposed nails on the stairs, creating both a safety concern and an unacceptable finish. In addition, there is no transition piece at the bottom of the stairs where the carpet meets the lower floor, leaving an unsightly gap. At the top of the stairs, quarter-round molding was installed over the transition area, which has created another visible gap. I was also disappointed with the installers' handling of my property. Although I specifically requested that protective material be placed under their workboxes, none was used. They also placed a silk ottoman outside without any protection underneath it. Throughout the installation, they appeared to show little care for my furnishings and home. Additionally, the salesperson, Aaron, stated that the installation team would be able to address squeaky floors as part of the project. No attention was given to this issue during the installation. Since the installation, I have called Empire Today four times regarding these concerns. I eventually spoke with the installation manager, Carlos, who stated that someone would be scheduled to return and correct the stair installation issues. However, I have not been contacted by anyone, nor has any corrective work been performed. It has now been over a week since the installation, and none of the issues described above have been resolved. I am including photographs documenting the defects and poor workmanship. I am requesting that Empire Today promptly correct the installation deficiencies and address the concerns outlined in this complaint.

    Avoid this company by all costs. They lied about anything warranty and now not wanting to pay for…read morecarpet cleaning. They are scammers and the "sales"people lie! Spent over $7000 and regret every dollar. Will never use them again. Beware! Their customer service is the worst I have ever dealt with! Do Not use Empire Today

    She Floors - flooring - Updated July 2026

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