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    Shelby Wilcox, NP

    5.0 (1 review)

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    4 years ago

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    Pali Momi Medical Center

    Pali Momi Medical Center

    3.7(222 reviews)
    0.0 mi

    ***4.5 STARS***…read more Recently a colleague reached out to me as his designated driver was unable to pick him up due to an unforeseen situation. He texted me needing a lift from Pali Momi Medical Center (PMMC) to his home just off Kinau Street. PMMC opened its doors in July 1989 and has been servicing Central and West Oahu. It was originally opened as Kapiolani Medical Center at Pali Momi until rebranded as PMMC in 2010. They are conveniently located in Aiea just down the road from Pearlridge Shopping Center. It was my first time here and was impressed with the upkeep of the grounds. Because my friend just had a procedure to the day prior, a hospital staff wheeled him via wheelchair to the pickup/drop off area. I was amazed by the hospital's attention to patient's condition, consideration and service extended. Although the pickup was a fairly quick process, the setback I encountered was leaving. There were 2 parked cars in front of me and it didn't seem the cars would be leaving soon. Furthermore, the right hand lane was too narrow where I couldn't pass them. My only option was to back up and exit via the far left lane. Thank goodness there was no car behind me otherwise I would have been in a standstill. Overall, impressed with my first visit to PMMC, with the exception of their pickup and drop off area. 2026 #60

    This Review is WAY OVERDUE! On Feb. 2nd, my son was admitted…read morefrom the ER to the 5th floor. There he received excellent treatment! His nurse, Matt, was absolutely great! He was responsive and very caring. My son felt safe with him. The night nurse, Cliff, was also very good too! Case managers, Beth and Tainika, kept our family up-to-date with our son's status. My son still has a slight yellow tinge to his skin, but he is stable and getting stronger thanks to the great care provided by the wonderful Pali Momi staff of doctors and nurses! Mahalo!

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    Pali Momi Medical Center
    Pali Momi Medical Center
    Pali Momi Medical Center

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    Pearl City Medical Associates - Check in at the window... stand on the white square for temperature reading

    Pearl City Medical Associates

    3.7(26 reviews)
    0.0 mi

    Being coming to this medical facility for over 13 years with the same internal medicine. Dr Mark…read moreNishihara. Very friendly knows he's field in medicine. Graduated I think from John A Burns of medicine. He's my PCP. He does share the office with other doctors as well. Located in Pali Momi Hospital Physicians Exchange side of the hospital. Parking is located downstairs of the hospital. But I always get dropped off so I don't pay for parking. Don't know how much the parking is. They're close on Saturdays and Sundays. Just Mondays to Fridays.

    Located in the pali momi medical center, 5th foor, next to pearlridge, I've taken my kids here all…read morethe way since I gave birth to now. The pediatricians that take care of my kids are very knowledgable and caring. At first they saw Dr. Paul Chan. He was excellent talking to children and parents, and suggested certain shots for them to take and gave sound advice. Unfortunately, he retired and now my son goes to Dr. Ryan Chung. He is also very nice and will explain thoroughly if we have any questions. Although appointments are always scheduled far in advance, they will fit us in when they can if my kids are sick, and I am reminded by email or text for appts scheduled far in advance. The front desk is always on it and if I have a question, the assistant or doctor will call within a day, usually after or close to closing. If their primary dr is off, there are 2 others that cover so I don't have to wait or find another doctor. They have a 2 story play area for little kids, and a hand sanitizer in the waiting room as well. Paid parking is in the building, but I always shop at pearlridge so I park at the pearlridge parking lot instead.

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    Pearl City Medical Associates - Clean and organized exam room

    Clean and organized exam room

    Pearl City Medical Associates
    Pearl City Medical Associates - Waiting room

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    Dean Otaka, MD - My view...waiting for 40 minutes now to be seen.

    Dean Otaka, MD

    3.7(3 reviews)
    1.0 mi

    I been seeing Dr Otaka for some years now. He's ALWAYS busy and have good reason to be, simply…read morebecause he's AMAZING. He gives his patients his all. VERY THOROUGH!!!! He listens and has pure empathy which is rare since I've been to other PCPs that just want to "turn and burn" their patients. Last year I had gotten a new type of insurance that restricted me from seeing (I was heartbroken) but now that I longer have that insurance coverage I can see Dr Otaka again (yay happy dance) His facility is spacious and clean. The waiting area is clean and can accolade quite a few people at one time. There is complimentary water and a tv to watch as you wait. The waiting rooms are clean and not cluttered although there are a few rooms with equipment. Don't let that fool you, it's not in storage it's made to be used by the doctors..... Please call to see if they are accepting new patients. He is quite busy so more than likely you'd have to book your appointment(s) a week or more in advance....

    Been seeing Dr. Otaka for about 10 years now and I will say he is amazing. I will not change…read moreinsurance bc I refuse to see anyone else no matter the cost. I will follow him anywhere! When I started seeing Dr Otaka I had some issues I found myself in his office literally every week but he made me better and now I only need to see him maybe couple times a year. All his recommendations are awesome and helpful. Bc of his recommendations I am a proud mother of 2 amazing children "they have an amazing pediatrician, also his recommendation" He is easy to talk to and he listen to my needs and works with me. I have recommended all my family to him and they love him as well. I am greatful for his help and knowledge.

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    Dean Otaka, MD

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    Primary Care Plus Aesthetics

    Primary Care Plus Aesthetics

    4.4(21 reviews)
    0.3 mi

    I do not recommend Dr. Ky Le or this office based on my experience…read more I initially came in for significant shoulder and spine pain. X-rays were ordered, but the results were never properly explained or reviewed with me in a meaningful way. Instead, I was quickly recommended a steroid injection in my shoulder and was told it would resolve the issue. I was even told he would give the same injection to his own wife if she were in my condition, which strongly influenced my decision to proceed. I moved forward based on that confidence. At one point, a lower lumbar steroid injection was also suggested, but I declined that treatment. I also specifically asked if I could continue going to the gym and was told "no problem." Based on that guidance, I signed up for a one-year gym membership and paid for a personal trainer. Within a few months, my pain returned and worsened. I scheduled a follow-up appointment on 10/22/2025 but waited approximately 55 minutes with no communication or update. I ultimately left without being seen. Despite this, my insurance (HMAA) was still billed for the visit, which I am now disputing. The office environment also raised concerns. The practice is located in a retail-style complex rather than a traditional medical setting, and the front desk area felt disorganized and overcrowded, with multiple staff members/helpers gathered around the main desk without a clearly structured office setup. I also had concerns about patient privacy during check-in. During my visit, at one point, the doctor took out his phone and showed me information about another patient he had assisted, which felt completely unrelated to my care. The only positive part of my experience was one medical assistant (a young male staff member), who was professional, respectful, and efficient. After seeking a second opinion, I was advised to immediately stop going to the gym. That physician identified a significant calcium deposit in my shoulder (about the size of an almond) and ordered further imaging, including an MRI, I had a lavage treatment to remove the almond-sized calcification. I was also informed I have lumbar stenosis (L1 and L2), which had not been clearly explained to me previously, and I was referred to physical therapy. Looking back, I regret not trusting my instincts about Dr. Ky Le and his office from the start. I also feel that the Hippocratic Oath to do no harm was not reflected in my care. My condition worsened and I ultimately required further treatment after his care. Based on my experience, I would not recommend Dr. Ky Le or this practice.

    I love,love,lovee Dr. Ky Le! I personally think he has terrific bedside manner and he was…read moreincredibly patient with my questions/concerns during each visit. He was helping me with my weight loss journey and was also my PCP for a short time. Unfortunately, I had to find another provider because my work shift had changed and Primary Care Plus isn't open on the weekends and they close relatively early. I try to refer him to as many people as I can because I truly believe he is the best and is very much invested in seeing his patients succeed and thrive. The Office is pretty big and it's always clean. The Staff is friendly, I really always enjoyed when Jade would help me. Hopefully one day I can go back to him, I'm satisfied with the care I'm receiving at the new place but the difference is night and day.

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    Primary Care Plus Aesthetics

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    Honolulu Pain Management

    Honolulu Pain Management

    5.0(2 reviews)
    1.0 mi

    I've been seeing Dr. Tada and NP Tiffany. Tiffany has since moved but she was always a delight to…read morevisit with. Dr. Tada and his team have been awesome. Check in and out is always smooth and efficient. We typically go to the Aiea office; they're in that office M, W, and F, but I believe Dr. Tada is only there on Fridays. Perfect for our schedule. I first heard of Dr Tada from my CRPS support group. They all raved about his knowledge of CRPS, which is a feat in itself as a rare and poorly understood condition with the worse pain known to man. Most of the doctors I had encountered had never even heard of it, much less able to treat it. The only other doctors I found to have significant knowledge on the condition were the doctors at the pain management center at UCSF. Unfortunately, my insurance changed to a company that didn't have UCSF in network. I tried a few doctors on Oahu, but even those who had knowledge of CRPS proposed solutions that were either debunked or had never been widely used in the case of CRPS. And sadly with CRPS, incorrect treatment often leads to spread or worsening of the condition. Hence the dire need for knowledgeable doctors. Not only is Dr. Tada knowledgeable about CRPS but he has had several years and several patients experience. I have since received more helpful solutions than I ever thought possible. Treatment of CRPS is extremely dependent on a case by case basis. Medications that work for one patient they have an opposite effect in another patient. Some patients can tolerate touch while others can barely tolerate a breeze. In some patients it can go into remission while another patients it can cause lifelong debilitating issues. Unfortunately, I fall into the latter category, but with a Dr. Tada, I am able to have an unbelievable quality of life despite the pain. He doesn't just treat a small part of the condition as most doctors do. He treats the patient as a whole.

    Dr Wang is an excellent anesthesiologist, so polite and his facet joint injections has made my…read moresciatica pain from a 10 to a 0. I am also dealing with lumbar pain and I have confidence that he will do whatever it takes to make me have a good "quality" of life... surgery is the last resort. So I encourage all of you who are dealing with debilitating back pain, join me on a journey of recovery. Susan Takamura, Kauai

    Shelby Wilcox, NP - nursepractitioner - Updated July 2026

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