Dr Sakamoto and Eric are very professional, personable and caring. I cannot say the same for their…read morestaff which on multiple occasions has shown to be impatient when I ask them questions on the phone. I literally have heard them sighing on the phone with rudeness and responses preceding with "Like I said . . . " The last one had a high-pitched voice and didn't project her voice, so I asked her to repeat what she said. She sighs and gives me the as I just mentioned bit when lo and behold, she is calling to reschedule a July appt. No wonder I couldn't put 2n2 together. Her quiet voice coupled with the fact that it is the first week of April, I never thought she'd be calling me about a July date. She seemed irritated that I told her I couldn't hear her the first time.

I don't know why I haven't done a review for Dr. Sakamoto. He is one of the most down to earth…read morephysician I have ever met. Not only is he smart as heck, but he will do his best to accommodate his patients and make them feel comfortable. His staff works very well together and are very efficient. Dr. Paul Takiguchi also works here part time on Wednesday afternoons and Saturdays. Everyone who saw him in his Pali Momi private practice were saddened when he announced his retirement. Having Dr. T working there gives patients the opportunity to see two wonderful physicians! Pro tip for anyone with kids who go to school in town or if you work in town: the office opens at 6:30am on Mondays, Wednesdays & Fridays. Easy to get appointments before school or work!

Dr. Gill was my third attempt to find someone to help me get rid of my "wall-to-wall" skin tags on…read moremy neck and face. Third times a charm. In our 30 minute appointment, using electro-cauterization, she removed about a hundred skin tags from my face and neck. The burnt tags fell off as predicted in about five days, and the area looks great. See photos. Since skin tags recur in a frustrating manner, I will have to return every year or so, but now I will know where to go. Thank you, Dr. Gill

Lots of availability and very professional. Dr Gill took care of an old cyst and answered all my…read morequestions. Highly recommend!

The experience I had with Ryan Sato was extremley bad. I…read morehad a cyst on my face covered by scab. The scab was new and still healing. However, Ryan Sato used his hand to peel the scab off. I screamed then he stopped. It was bleeding and he didn't give me anything to wipe. He didn't even apologize. Instead, he said that "this will leave you scar on your face" with an extremely unprofessional voice. (If this will leave scar, it is all because of you!!!) Before he left the room, he didn't give me anything to cover my bleeding wound. I even had to ask him if "I could please get a bandaid?" The whole process was rushed and unprofessional. If you are an attorney, please contact me. I took a lot of pictures.

I was referred by Dr. for a check. I've never had a skin check before, but considering my…read moreprofession and living in Hawai'i - I feel like it's good thing to do annually. Parking is in the lot (and free for the most part). Harold (front desk) is so friendly and on top of it. My first visit for myself, I hardly waited. The staff and PA Brooke answered all my questions and did a great job, I felt. I returned a second time for my keiki. We waited for 45mins. Normally, I walk out of appointments when I have to waste time like that, but we waited for my keiki's sake. Appointment went well and all our questions were answered. I am hoping the late appointment was a one off thing, but I'll return to give it another shot. Yelp 2025 Challenge: 10/30

Updating my review below. Dr. Chong took matters into her own hands and personally reached out to…read moreresolve my disappointing experience with her business office. I was disappointed with her business office and how they had handled my bill. Per Dr. Chong, she had not idea that her business office had handled my bill in such a way. She was eager to have it resolved and reached out multiple times.

I was referred to Dr. Chong by my family doctor. During scheduling and at check-in, I asked whether…read moreremoving skin tags on my face would be covered under my dermatology visit. I was not informed that this procedure would not be covered by insurance. When I checked out, I was shocked to see an additional charge of over $300 out of pocket. I expressed my concern and asked to speak with the dermatologist. Dr. Chong handled the situation professionally and agreed to dismiss the charge, acknowledging that her staff had not clearly communicated the insurance details in advance. I appreciate that the issue was resolved, but I do hope the office improves communication regarding coverage and fees to avoid surprises for future patients

I have had such an excellent experience with my TMJ Botox treatment with Dr. Yew. He is very…read moreknowledgeable, professional, and took the time to thoroughly explain the procedure and answer all of my questions. The injections were quick and comfortable, and I felt at ease throughout the entire appointment. Before I saw Dr. Yew I suffered with severe jaw pain, migraines, light sensitivity, and ringing in my ears. Within a short time of receiving botox, I noticed a significant reduction in my jaw pain and most importantly it made all my tension headaches go away. The light sensitivity and ringing in my ears also went away. As a busy working mom I was so thankful to have had so much relief and improvement in my quality of life. I have seen Dr. Yew several times over the past year and I highly recommend him to all my patients, friends, and family! His expertise and compassionate care exceeded my expectations, and I am very happy with my results.

It was my first time going to Aesthetics Hawaii and I'm so glad I did! Dr. Yew and his team are…read moretruly amazing and knowledgeable. It was my first time getting lip filler and Dr. Yew showed me different videos of how it all works and explained some of his recommendations. I also had many questions regarding my TMJ and botox. He explained to me what he believes would help, and gave me great recommendations of how to help relieve the headache tension. He was very detailed and answered every question i had. Nurse Jen also did an amazing job at assisting Dr Yew as well. I was honestly nervous getting lip filler for the first time but Dr Yew and Nurse Jen made the whole process so comfortable for me. I really love how Dr Yew starts off with the sound bowl before the injection process as it really helped me calm down a bit. The whole process was smooth and I left feeling very satisfied! I can't wait to come back again for any future services!

All of the staff were kind and took their time explaining each of the procedures. I felt heard, and…read morethey took in to account my concerns.

Finding Dr. Foo and Aloha Aesthetics MD has been one of the best decisions I've made for my health…read moreand confidence. From tirzepatide to PRP, Morpheus8, the Salt Facial, and lip and midface filler - every treatment has delivered beautiful, natural-looking results that I am genuinely proud of. What sets Dr. Foo and her team apart is how they treat every patient like family. I never feel like just another appointment on the schedule. They take time to listen, explain every step, and tailor each treatment to what works best for me personally. The monthly membership program has made staying consistent with my care so much more accessible, and the deals they offer show that Dr. Foo truly invests in long-term relationships with her patients - not just one-time visits. If you want a practice that combines clinical excellence with genuine warmth, Aloha Aesthetics MD is the place. I walk out of every appointment feeling seen, cared for, and absolutely glowing. I cannot recommend Dr. Foo and the team enough.

It was my first time going to a dermatologist and I had a great experience. Dr. Tagai took his time…read moreand did a thorough exam and discussed multiple treatment options. His advice made me feel that I was in the best hands. I would recommend Dr. Tagai 10/10.

"We didn't know you had melanoma."…read more That was the response I received from my dermatologist of more than a year at Hawaii Premier Dermatology when I arrived for an appointment today. I was initially scheduled to see a PA, but the doctor became involved after it became apparent that my medical history here did not reflect my history of melanoma . Mind you, this was my third visit to this office since last year. I had previously been instructed to return every six months because of my history of melanoma on my face. But what bothered me most was not simply the documentation error, but the way it was initially handled. Rather than acknowledging the possibility of an error in my medical record, the doctor initially suggested that the office was unaware of my melanoma history. I had to spend several minutes explaining and demonstrating that I had, in fact, previously been treated for melanoma, including pointing out the scar ( about an inch long) on my face from the surgical removal. The physician eventually acknowledged that my records may have been mixed up with my family history and that my personal history of skin cancer may have been inadvertently "deleted." He apologized for the mistake, which I appreciated. However, shifting the apparent responsibility toward the patient before reviewing the medical record was extremely disappointing and, in my opinion, unacceptable. When the condition in question is melanoma and I had specifically been instructed to return for regular skin checks, all I could hear from the doctor was excuses. After this, I informed the doctor and his assistant that I was done with their clinic. I did ultimately undergo a body skin examination and discussed appropriate and safe cosmetic procedures for my face given my medical history. The assistant who was present appeared visibly uncomfortable with how the interaction unfolded, and I was uncomfortable as well. I have had both great and disappointing experiences with doctors/dermatologists over the years. Unfortunately, this experience ranks among the worst. Medical records matter, particularly when dealing with a history of melanoma. Patients should be able to trust that their medical history is accurately documented and that mistakes are handled with accountability rather than initially being placed on the patient. My advice to anyone considering this practice: go somewhere else for your dermatological care. Maybe if the office took on fewer patients, there would be more time to properly review medical histories, maintain accurate records, and (most importantly) take responsibility when mistakes occur instead of shifting the blame to the patient.

I've been a patient of Dr. Kitagawa's for nearly 15 years, both for medical and cosmetic…read moredermatology, and I'm surprised I haven't written a review before this. Historically, I have been treated for teenage and adult acne with great success. Recently, I've had a number of Vbeam and PicoSure laser treatments for pigmentation and anti-aging that have been highly effective. The medical assistants, especially Jocelyn :), are incredibly knowledgeable and kind. Jocelyn has helped me build a daily skincare regimen of SkinBetter, SkinCeuticals, AND over-the-counter products. I trust her expertise and she practices what she preaches. I highly recommend Dr. Kitagawa's office!

Don't recommend. Not friendly, terrible bedside manners, and poor communication skills.read more

I've been under Dr. Rachel Inouye care for the last Two years. She is always upbeat and super kind,…read moreyet very professional. Her go-getter attitude is what makes me come back to her for my Cauterization and Acne treatments. She takes her time on every detail for my diagnosis and genuinely makes sure I leave better than I came in. Huge Mahalos to Dr. Rachel Inouye!

I've been seeing Dr. Dawson for at least 25 years for different skin issues, and he's been a…read morelifesaver in keeping my skin looking younger than I am. I recently visited him about some whitehead-like bumps on my face. He diagnosed them as sebaceous hyperplasia and scheduled an appointment with his physician assistant, Rachel Inouye. He raved about her skills and mentioned she could see me sooner. And boy, was he spot on! She was fantastic! She took her time to answer all my questions and explained everything I needed to know about the procedure and what to do afterward. She was incredibly thorough and detailed during the electrocautery of my bumps. She also gave me plenty of advice on how to prevent them in the future and how to care for the treated areas. She's a real asset to the office. I would not hesitate to book with her again!

I'm positive I can direct this review in many different angles however the truth of the matter is,…read moreI came to Asia Pacific to correct a cosmetic issue that was haunting me for decades. The process from the first time I reached out all the way through the follow up visits, the service they provided me is undoubtedly the best thing ive done for myself in a long time. What they do is provide people like yourself an avenue to rid yourself of any unwanted cosmetic issues that may be leaving you depressed and unhappy. I highly recommend you utilize the expertise that the ENTIRE staff provides.

SURGERY PATIENTS BEWARE…read more I deeply regret selecting Dr. Shim Ching. My experience with him and Asia Pacific was a nightmare, and a significant portion of my result is so unacceptable that I require a costly and risky revision surgery. I feel botched and mutilated. I avoid mirrors and public settings because of the effect this has on my appearance. I am deeply ashamed that I trusted this person and allowed them to do this to my body. On the day of surgery, the anesthesiologist was unaware of important medical history that I had provided to Dr. Ching's staff weeks earlier. Asia Pacific had expressly assured me that my medical history and concerns were being taken seriously. Yet, as I sat prepped and awaiting surgery, it became abundantly clear that this information had not been shared with the anesthesiologist. I then waited in the intake room for more than two hours while the anesthesiologist requested the information I had provided and reviewed it to assess surgical risk. Despite the practice's error, I had no financially viable option to cancel on the spot. Withdrawing that morning would have meant forfeiting over $40,000. I was therefore placed in the untenable position of either proceeding with surgery despite serious concerns about the handling of my medical records or losing the entire amount I had paid because of an error that was not mine. No respectable medical practice would place a patient in that position. This failure, compounded by serious deficiencies in postoperative care and communication, destroyed my trust in both Dr. Ching and his staff. Their conduct changed markedly after the practice collected my full surgical fees -- they repeatedly revealed serious deficiencies in professionalism, communication, and basic administrative competence. I recently requested a partial refund to help defray the cost of revision surgery with a different surgeon. Asia Pacific denied that request outright, without dialogue with me or any form of good-faith effort to address why I don't feel safe with Dr. Ching. Offering to revise his own work is not a reasonable solution when repeated lapses in professionalism, communication, and patient care have left me with no confidence in his judgment or ability. I strongly urge prospective patients to conduct thorough due diligence before entrusting Dr. Ching with their body, safety, and money. Do not assume that "over a million followers" is actually real, or that an expensive office is evidence of surgical competence, patient safety, or accountability.