Dear Con, Thank you so much for your service!…read more You are always so thoughtful, patient and devoted to each and everyone! I'm coming to Jack's Car Wash for years because of your great attention to my vehicles. You organizing the smooth process, so all of the workers rotate in order( they are very polite and always smiling). I'm sure many many clients sharing my gratitude ( see familiar faces regularly). Thank you again, and see you all soon.

Came to Jack's car wash today around 3 pm. Customer service when first going in was nice and…read moreprofessional. I went on a roadtrip and collected some bugs on the front number and hood. I purchase the $200 package knowing that it was going to take some detail work to clean everything and get all the bugs splatter off. Not the best with attention to detail. I understand that they're busy but I figured the $200 package would buy the right for them to take the time. Customer service said it will be 30-40 mins. It was done in 20. I get home and noticed there was a good amount missed on the front bumper and left and right lights. Also on the inside the dressing used seemed like was done in a rush. The back seats weren't wiped down. There was still spots of crumbs and marks from my kids that could be easily wiped off. There was spot where they treated and spots you can tell that was missing. The back trunk rubber trunk mat wasn't taken out and cleaned. $200 was a mistake to spend here.

Here's a polished review you could post:…read more I've been coming to Ducky's for years, and it's always been a reliable place to get my car looking its best. Mila was especially kind, patient, and helpful during my most recent visit. She took the time to answer my questions and made the experience feel welcoming. Like many businesses, prices have gone up over the years, but the quality of service has remained consistent. One small touch I really appreciate is the water dispenser in the back. It's a thoughtful amenity when you're waiting for your car and need to stay hydrated while it gets pampered. Overall, a great experience and a business that continues to take care of its customers.

I would like to express my concerns regarding a recent experience. I encountered a 45-minute wait…read moretime, followed by a purchase of $49.99, which, unfortunately, did not meet my expectations. The service received for this price point was unsatisfactory, and as a result, I will not be returning. I must commend the staff, who provided excellent service. However, the entrance to the premises is unclear and easily missed. My detailed ratings are as follows: Staff: 5/5 Entrance: 1/5 Waiting Time: 1/5 Exterior Cleanliness: 3/5 Interior Vehicle Cleanliness: 1/5 Overall, I am assigning a one-star rating. To the management or owner who addresses these reviews: I note that similar complaints are prevalent, and I am skeptical that any action will be taken to rectify these issues. Despite my personal experience, I generally advise individuals to form their own opinions by trying the service themselves.

Yey! I love my car again after 8 years! Brought my 8yo car to this place for detailing and I cannot…read morebe happier. The whole car looks new. As an active parent, my car has seen its share of animal farm dirt and remanence of beaches and fruit farms. It suffers from minor scratches and scuff marks on the outside that you would expect from kids parked next to us and moms carrying bulky items. All of that buffed out and did not try to up sell me! I highly recommend this place. The price is right and it is obvious that the owner is proud of his work when he shows me my car. P.S. I used to detail my own car, I understand and appreciate the hard work in it.

Car wash and detailing was great. They vacuumed and shampooed, cleaned the inside of the windows,…read moreand even cleaned my kid seat. The car looks fantastic, and they were able to get it clean and healthy again. I had grime on the center console that was really getting bad, and they made that look and feel like brand new. Great service and great crew. I'll be back for sure!

I don't write reviews often, but this one is absolutely deserved…read more I just got my SUV detailed here, and I am honestly blown away by the results. The team went above and beyond what I was expecting. They conditioned all of the leather, steamed and cleaned every single floor mat, and somehow managed to make every inch of the interior look brand new again. The attention to detail was incredible. They cleaned areas I didn't even think about, and when I got in my car afterward, it felt like I was sitting in a completely different vehicle. Everything looked spotless, smelled fresh, and had that "new car" feeling all over again. What impressed me most was how much care they clearly put into their work. This wasn't just a quick wash and vacuum--they treated my car like it was their own. You can tell they genuinely take pride in what they do. I'm beyond happy with the results and couldn't stop smiling on the drive home. If you're looking for a shop that truly cares about quality and delivers amazing results, look no further. I've been going to San Mateo Car Wash for YEARS and had to post a review!!! They're just THAT good!!! Thank you guys for taking such great care of my car! :)

This is the place for all your wash and detail needs. Not to throw shade but the other place on…read moreelcamino has nothing on these guys. Customer service is great. They even offer a policy that if your not happy with your wash they will do it again... but they never have to because they do it right the first time. All my friends and family come here

Love my clean car! Thank you Auto Pride Burlingame…read moreAfter we were done we checked the cleanliness and looked perfect

We've been coming to this car wash for years because of its convenient location, but unfortunately…read morethe overall condition has continued to decline. Much of the equipment appears old and poorly maintained. During our most recent visit, we noticed the liquid spray wax operating but the dispenser was clearly malfunctioning. Most of the wax was spraying onto the ground instead of onto the vehicle, making it feel like we paid for a service we never actually received. Another frustrating experience was the constant upselling. When we checked in, we were offered a clay bar wax treatment for $150. We politely declined, but while the car was being vacuumed, another employee approached us and tried to sell the exact same service again--this time quoting $350. Receiving two completely different prices for the same service within minutes was confusing and felt unprofessional. This business is in a prime location in the heart of Burlingame, and it has the potential to be a fantastic neighborhood car wash. With better maintenance of the equipment, more consistent pricing, and a less aggressive sales approach, it could provide a much better customer experience. I hope the owners invest in improving the facility because we'd love to continue supporting a place we've been visiting for so many years.

Asked them what wash I needed to get milk splatter off the car seats. The guy said the…read moreinterior/exterior $35 wash would do it. They did not do a great job -- if I needed a higher level detail, they should have told me from the beginning. The exterior wasn't great either. I asked about some stuff left on the car and they hurriedly said "sticky, $20 more" and immediately walked away. If I had needed a higher level package, I would have been happy to pay it if the guy hadn't just rudely walked away. The experience felt quite unprofessional. Now I am getting my carwash supplies ready to finish the job myself :(. Not ideal.

I came here at around 4:30 PM to fill up and get a car wash. I looked at the sign which indicated…read morethat the car wash closes at 6 PM. After paying for my wash, I drove around to pull in, but there were cones in front of the car wash and it was closed for the day. Since I don't live in the immediate area, I went inside to ask for a refund and the cashier responded by telling me that my code did not expire. When I explained that I don't live near here and that the car wash was supposed to be open until 6 PM, the cashier was incredibly dismissive and then told me that I could wait 30 minutes for the manager to arrive. She then held my receipt and started helping other customers. Eventually, I took a picture of my receipt and left. I understand if, as an employee, you can't resolve the matter. But you should treat your customers with a basic level of respect and try to be helpful as opposed to being dismissive and hoping that the problem just goes away. Very frustrating.

I can't wait for it to reopen. There aren't many good car washes nearby and they were some of the…read morebest

First time using this car wash. We just needed a basic car wash and went during their happy hour…read morefrom 3- 6pm which is $9.99. They pre-hose your car and do a quick brush before your car goes through the cleaning cycle. That is needed because the dirt won't necessarily come off if they didn't do that. At the end they hand wipe the entire car with cloth to dry all the windows and the entire car. The entire process took about 5-7 minutes. There was only one car ahead of us so we didn't have to wait. If you need a quick & basic car wash - this is a good deal.

When the rain stop, I decide to do the car wash again. Enjoy the services , and seems it is the…read moreraining day, not many people come here, it was a good experiences

We thought all Quick Quacks were going to be the same, let me tell you, they are not. This location…read moreis the worst one I've visited. Quick Quack isn't cheap, nor that great of a value but we only use it when I'm a rush and it's on the way. We got a one-time wash, and they wrote on our windshield. When pulling in we noticed that this location has two lines, and that everyone was only in the right lane. The employee came up to spray the car barely hit our car. It was basically a light sprtiz. Then going through the car wash it was as if they just poured the cleaner and the water on our car. The brushes did nothing. When exiting the car wash, it didn't even remove the markings that the employee wrote on our car. Our car did *not* look clean whatsoever. We paid for a service that we never received. Save your time and money, go somewhere else.

Excellent hand washed vehicle business! I've been coming to the San Carlos location for years now…read moreand really enjoy the friendly / professional staff and hand washed cars. We bring 3 cars here almost once a week on a monthly subscription. I've also started using their detailing services in the last couple of years. My only concern is I've heard rumors from friends that Auto Pride may be moving to a machine wash system. Not a fan of machine washed cars. It's the only hand wash car business in the mid-peninsula that I know of. It will be a sad day if Auto Pride moves to a machine washing or touchless system. I'm hoping not to go back to washing my own cars.

My son went to Auto Pride in San Carlos today expecting the $35 basic wash. The first attendant…read moreasked what he wanted and he clearly said just the basic wash. Then another employee came over, spoke quickly, and my son--who did not understand what was being offered--said yes and took the receipt without realizing he had been switched to a much more expensive package. At the check stand it came to over $100. He did not receive a professional detail. We regularly pay that kind of money for an actual detail and this was not that. It was a basic car wash with an upsell tacked on after he had already agreed to the advertised wash. I understand businesses try to upsell. What I don't accept is doing it after the customer has already stated what they want, especially when the customer is not following the pitch. Once he agreed to the basic wash, that should have been the transaction. Auto Pride is a car wash, not a detailing shop. Charging detailing prices for a wash and relying on confusion to get there is taking advantage of people.