A Masterclass in Unprofessionalism Disguised as Beauty Service…read more
It is rare that I feel compelled to leave a review, but my recent experience, or rather, a relative of mine's experience, Gina Rogers, warrants both documentation and warning.
Back in December, a thoughtful Christmas gift was arranged: a fully prepaid microblading session was purchased for my relative. A kind and generous gesture, one would think -- but what ensued over the following months was a symphony of disorganization, dismissiveness, and outright disrespect.
Despite the service being paid for in full months ago, my relative was strung along by the technician's forgetfulness and lack of communication. The original plan, for the technician to perform the service while visiting my relative's city, was evidently forgotten. When another relative of mine reached out again, trying to salvage the situation, arrangements were made for my relative to visit the technician's studio instead. What followed was nothing short of baffling.
Upon arrival, my relative was met not with warmth or professionalism, but suspicion, as if she were attempting to scam a service that had already been compensated four months prior. The technician, seemingly unaware (or unbothered) that the payment had long since cleared, treated my relative with thinly veiled irritation, as though doing her a favor rather than honoring a paid appointment.
The atmosphere did not improve. Throughout the session, my relative was openly mocked for her natural reactions that she simply cannot control. One might expect a beauty professional to show empathy, patience, or at the very least, basic decorum. Instead, my relative was treated as though her humanity were an inconvenience.
There is a word for this type of experience: unacceptable.
To dismiss a paying client's needs, mocked by something they can't control, and fumble something as fundamental as honoring a prepaid service is not just bad business -- it's disrespectful. Aesthetic skill can only carry a practitioner so far. Without kindness, without professionalism, and without accountability, what remains is a hollow practice.
I would strongly urge others to seek their services elsewhere, from someone who values not just their craft, but the dignity of the people who walk through their doors.
