Very friendly customer service with accessible parking in the plaza…read more Abier was very professional and as a male with thick brows, I thought she did a great job making it as painless and easy. A recommended location if you're in the area and in need of brow services.

Mary-Ann was amazing! I wish I took before and after shots to show you the magic she worked. The…read moreplace was cute they were very hospitable and gave me water when I arrived. I'm pregnant and they also helped me out of my chair and were just really sweet. I will for sure be booking her again!!!

I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage…read moresession with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem!

I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were…read morebeautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP!

Have gone for over 5 years Service is great from hair,…read moremanicure and pedicure. Threading and massages staff is great

Wow! All I can say is Pooja did not disappoint with the eyebrow threading. After having 2 different…read moreplaces fail me I found Rita's. Service was great, quick, fairly painless for threading and she fixed my shape !!! I will definitely back and will tell my friends.

Fantastic results! I couldn't be happier. Olga very personal, clean and friendly. I highly…read morerecommend. I am more than a week out, and I absolutely love love love, love, love my eyebrows I'm so pleased

I would expect my eyebrows to last longer than a year and a half, Dear lady! I can tell you the…read morereason that I GOT them done was because my Mom got hers done over ten years ago and I Promise you that she is now 83 and has The Most AWESOME Eyebrows in the Nursing Home! The Tail end of mine completely disappeared, they were too Thin and when I said as much you said I could come back and get them 'Touched Up'! !?!?! Why not just make them right in the FIRST PLACE? I didn't ASK for FAKE, Darling. Tsk Tsk. Defensive, No? Mom didn't get them at your place.

I just moved to Cleveland in August so I've been looking for a place that does eye brow threading…read morefor a while. I did look at previous reviews on Yelp and I do agree that Laila does a great job! I called on Tuesday night and she got back to me the next morning via text to schedule an appointment for the following day. Her place is not hard to find, on the 2nd floor above Starbucks in Legacy Village. Parking meters not expensive- I just put a quarter in for 30 minutes. Upon arriving, Laila greeted me and was very nice. She asked if I had had threading before or if it was my first time and I explained that I have been threading for 2 years now. She had me lay down on her table and I explained that I wanted my eye brows kind of thin but since my eye brows are kind of straight I wanted a small arch towards the tail end. She worked very quick and paid attention to plucking the stray hairs. After she was done she showed me a mirror to look and if i wanted any changes she could do it as well. I am very happy about the threading and how my eyes turned out. Just for this one session it was $27. Granted it is waaaayyy more expensive than what I'm use to (I paid $7 + $3 tip in Houston) I would recommend Laila's business to any lady who's interested in getting threaded.

I have been with Laila for almost 10 years. She is absolutely amazing at what she does and is…read morealways very accommodating. I will not let another person touch my brows.

I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

I've been going to Om for a few months. She always does an awesome job on my brows and I am in and…read moreout in about 15minutes. The shop is super clean and she is very nice. I haven't tried any other services but if you want high quality threading at an awesome price this is the place to go. Very highly recommended!!

I moved back to the area about a year ago and I've been coming here to get my brows done since. She…read morealways does a phenomenal job and I recommend her to all of my friends! Can't say enough good things about this place

I've been to this location twice now and both times, they were very clean and professional. The…read moretechnician asks me both times what I wanted my brows to look like and respected my wishes when shaping and tinting them. The staff seem knowledgeable and Thierry is very friendly and positive both times I've come in. Prices are a bit higher than a regular salon for basic waxing but I suppose that's because they are dedicating to only waxing here. I've never felt pressured to buy products and they make it easy to reschedule appointments. I highly recommend.

I have been here multiple times to get a Brazilian wax and each time is just as good as the other…read more Everyone is friendly and there is usually no wait if you schedule an appointment and its very clean. I went recently and had another great experience. I usually schedule with Caroline, who is amazing, but she wasn't available so they put me with someone who was and she was also amazing! Angelique was very friendly, really fast, and efficient too. I haven't had a bad experience with EWC yet and I don't think I will anytime soon!

I was liking the place until I was charged a "green fee" on an already expensive service! If you…read morewant to go green that's your prerogative, but as a consumer, don't expect me to happily pay for something I don't care about. I stopped going there after there. Also they tried to sell me a lash builder for $65 and I found the exact product on Amazon for $14.99! After these two things I was out for good!

I have been getting services from Katie for going on 17 years or so. The first time she did my…read morehair, I could tell she had something magic and different going on. I have followed her everywhere she has been in Northeast Ohio and cheered her on as she expanded into the world of lashes. She is nationally recognized in the Lash Industry as a lash professional and educator, although I mostly do color and cut services, saving lashes for special occasions. She is knowledgeable and will honestly give her professional opinion about what services would be best for her clients. Her salon in Macedonia is thriving and busy. So sometimes you have to plan ahead for her services. She has creative and competent staff. I drive an hour one way to go to Suburban Lash. I am afraid Katie is stuck with me now! And it's cool that she just competed at the national Mrs. America pageant as Mrs Ohio 2023!

Wonderful staff , great hair products , scheduling easy ... massage , mani pedi ... great place to…read morebe pampered !

Thanks to a gift card I had a facial with Karlee. She told me about my skin and helped me make the…read moredecision on what treatments to receive. I had the microdermabrasion. An instrument with crystals helps to remove blemishes and fine lines. It removes the old cells of the skin to give a fresh look. Karlee used a cleanser, toner and moisturizers, so many I don't remember. My face felt great, and I needed it done. Aveda products she used are for sale. Then I returned for a brow tint. Karlee chose my hair color. She plucked, waxed, shaped and colored my brows using an Aveda pencil that contains wax. Therefore it is waterproof, and last four to six weeks. I really liked the results. I purchased the pencil for $24. Prices for all salon and spa services are online. Receiving a gift card was wonderful.