I have been searching far and wide around the Springs for one of those cool Colorado paw print…read moremagnets for my car without any luck. I thought the major pet stores would have them, or maybe wag n wash, but I couldn't find them anywhere! I almost gave up and then decided to called Bentley's to see if they had them by any chance, and much to my excitement they did!! The store itself is pretty small but very neat and clean. They have an assortment of treats, chews, food, accessories, toys, etc. While I was there, I decided to also pick up one of their bunny shaped dog cookies from the display case. My puppy absolutely loved it and it kept him occupied for about 15 minutes! The young man with the dreads helped explain all the different treats to me and took his time to list the ingredients which was really great and helpful.

I've been going here since we moved to Colorado! I'm from San Diego. And I never seen a beautiful…read morenice friendly pet shop like this!!! Everything is great for dogs and cats and everyone is helpful. I love how everything is easy access to treats and easy to find the food your looking for. This is my go to shop for my dog babies!!!

Store is good but my review is for grooming. Before I was satisfied with the grooming service here…read more I have a goldendoodle but her fur is wavy and not curly (more like a golden retriever.) The first time I came they waived the extra brushing fee because my dog's hair is not curly (and her fur is in good condition, not matted or anything.) Today, I was charged the extra 10 dollars for brushing and an extra 20 dollar for "scissoring fee." I asked that they cut my dog's fur for a half inch so I don't know what they are scissoring. Overall, I paid 30 extra dollars from what I was expecting.

Riley came home after 6 hours from a 9 am appointment with long uncut pieces on his face and tail,…read moreHe is a cockapoo. He normally has long hair on his ears and a beard and mustache . Now that IS ALL GONE,. hIS EARS ARE COMplETELY SHAVED AND HIS MUZZLE TOO. We WILL NEVER GO BACK.

Sean H ( located in Stetson Hill's location) has been grooming my pup Chanel over a year now. She…read moreis a little Maltese. Sean H. is the best groomer we have ever had. He is so kind, gentle and his grooming skills are amazing. Chanel always looks absolutely gorgeous after he is done. Thank you Sean H - You are the BEST !!!!

my husband and i walked into the store with our dog at 6pm looking to get a quick wash. We were…read moreimmediately told "we were not allowed too" and when asked why, the female worker said "other people haven't been drying their dogs properly" even tho we brought a jacket for our dog in case she wasn't fully dried off. Mind you, it's a 2 second walk to our vehicle, she is a short haired dog that will take 2 minutes to dry off with towels and blow dryers, and we brought a jacket to bundle her up while walking in and out of the store. We called another location and asked if we were allowed to bring our dog for a wash and the worker sounded like it was the silliest question. He said of course you can wash your dog at wag and wash and has never heard of a customer being turned away for it being "too cold". This experience was extremely uncomfortable and awkward. Seems like she either was just so blatantly lazy or does not care about her job or customer interactions.

Best fish section in town they do a great job. This is where you want to come for aquatic plantsread more

I wanted several fish and visited this store today. I was in the aquatic section for over 10…read moreminutes, and while no less than 4 employees saw me, not one asked if I needed help. They continued to walk past and completely ignored me, so I left with nothing. I will be looking elsewhere for my fish purchases from now on. Awful customer service.

Madison (fish guru) knows her stuff. We even named our discus fish after her. She has been very…read morehelpful getting our 3 tanks set up and stocked.

There's never no help. It takes forever to buy something. You have to wait in a big line of five or…read more10 people. You never can ask anybody for help as much as you pay for this pet food. doyou think they could hire some help lack of good customer service!!

Take your business elsewhere. All sales are final and for basic tank accessories you're looking at…read moreanywhere from a 70% to 150% markup compared to big brand pet stores.

Horrible place to buy any pet or feeders and the guy working is always rude. I recently bought a…read morebaby crested gecko from there and it was so neglected from this store that the back feet are now dying off. I'm not sure if it was stuck shed that no one paid attention to but now my lil guy has no toes. He was under weight, as well as a few others that the guy let me see, then after I said I would buy this poor guy he asked if I had a set up and when I said I was going to look he said he could show me something out the window (Covid-19) even though if you call the other location they will let you in to look if you've found your pet. On another occasion I asked for roaches and he acted like it was a huge deal and gave me XL roaches... not asking what size or anything. Very rude and unprofessional and I will take my business elsewhere.