B&R flooring is truly incredible. Our house was damaged during a bad pipe burst during a freeze…read morelast winter and we had to suddenly replace all the tile in our kitchen, laundry room, fireplace surround, and downstairs bathrooms due to water damage. B&R helped turn a terrible experience into a silver lining opportunity to beautify our home. Brian C, our contact there, was amazingly helpful, attentive, and patient as we wrapped our heads around the scope of our project and our vast tile needs. He answered all of our questions and did not pressure us into making a hasty decision. B&R's price, selection, and range of products was excellent compared to other suppliers. We were able to get terracotta, terrazzo, slate, Zellige tile, subway tile- all at the same place. We ended up leaning into a handmade aesthetic with glossy greens, blues, and earthen hues. I am beyond happy with how our project turned out and the customer service at B&R was top notch. They have earned us as repeat customers for any of our future projects for sure. They also have great hard wood and carpet options. I happily recommend them to any homeowners who are looking to remodel, rebuild or upgrade!

After shopping for hardwood flooring and carpeting to upgrade my condo, I decided to go with B&R…read moreeven though their prices were the highest. This is because of the professionalism and great service I received from Angela Stolz in making my selection right through to project management and final installation. It was a bonus to talk to someone who knew the products so well and had strong design skills. The install team was led by Alex Barrera who had about 30 years in the building trade including years of flooring installation. True confession - I'm a perfectionist - so I kept a close eye on the installation including how the team worked together. I was impressed with how efficient the team was and their attention to detail (lots of measuring and math!) They carried B&R's commitment to customer service throughout the job, even when they were asked to stop and take a different approach. Friends who are home remodelers have seen the results and have asked for Angela and Alex's contact information. The couple who laid the carpet did a beautiful job too. Professional and efficient. Overall, my experience with B&R was excellent from start to finish - I couldn't be happier! Thank you B&R team.

I worked with Carl to get the older carpet stretched in a recently purchased home, then later an…read more extension of hardwood floors into family room from kitchen & hallway. The wood floors are about 3/4's complete and look great. The crew who did the carpet strretching were outstanding working hard all day. Couldn't have asked for a better job. Carpet looks new. The hardwood crew is the same - really great work. Very professional looking. My thanks to Carl and all contractors for job well done. The color and the seams, however, aren't a good match. I feel confident they will make adjustments to correct the difference.

the Service from Abbey was beyond wonderful. From the initial meeting with Sales to the final…read moreinstallation of the flooring, everything was smooth. we had our home's flooring completely replaced with LVP and carpet. The installers were meticulous and careful not to damage walls and woodwork. also during a power failure worked with battery operated lanterns to finish the installation. We are very pleased with the durability of the products and are grateful we found Abbey.

Sadly, a project that ran almost three months over its plan and communication was horrible. If you…read moreare looking to start a never-ending project with poor service and a lack of a project plan, then I would highly recommend them!

I'm a drywall subcontractor. I did almost $2,000 worth of work and they continue to refuse to pay…read moretheir bill. The customer authorized a paint match in the kitchen that wasn't exact but they were happy with it. Sean from harbor cabinets decided that their whole kitchen need to be painted and I was going to pay for it. No discussion just did it. Now he won't provide any proof that they painted the kitchen or any reason why they think I should have to pay for the problem. I would never do business with them again. I am not the only person they have ripped off. Absolutely

Employee or owner, I'm not sure who he was, extremely rude. Prices are way to high. I would not…read morerecommend this establishment to anyone.

These people are conmen. Smooth talkers who overcharge and do shoddy work. I'd only suggest…read morelooking elsewhere rather than throwing away your hard earned money.

5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

Tried to do business with Tops. Visited store, picked out a quartz. Got our cabinet plan. Called…read moreTops to let them know I had plan ad got the email address to send it to. Sent it in requested appointment and bid. Waited 7 days no response. Called and was told oh yes they got the email and it was marked read but no one did anything with the request. Was told sorry and that maybe someone could work on it the next day. I chose to give my business to granite gallery

I hired Granite Gallery to do an extensive remodel on my home...all new cabinets (2 bathrooms and…read morekitchen), quartz countertops, convert 1 tub/shower to a walk-in shower, and new flooring throughout. Gary (the owner) came out to take measurements and I discussed with him and showed him the damage to some of my cabinets including the upstairs bathroom vanity. When he sent me the rendering, I asked for a change to the bathroom cabinets from just cabinet doors to a door and 2 small drawers. We agreed to the change via email. When they came to do demolition, they left the upstairs vanity intact so that I had running water in a sink somewhere in my house. I planned to keep my original sinks from the bathrooms and one of the toilets but they discarded the downstairs sink and the top of the tank from the toilet that I was going to keep. I did ask that they provide new sinks because it was an error on their part but I did go buy a 2nd new toilet myself. When they installed the new cabinets downstairs (kitchen and 1 bathroom), the bathroom vanity only had the cabinet doors without the 2 small drawers I had requested. I was confused but thought it must not have been doable in such a small space since my new cabinets were NOT custom. Work continued and eventually they were wrapping things up...or so I thought. They brought the quartz countertop for the upstairs vanity but there was no new vanity yet. I called Gary and he said it wasn't included in the original order but he said he'd get that ordered. It was 3 to 4 weeks later that they were finally coming out to install the vanity, countertop, etc. as well as finally install the door/drawer pulls on all my cabinets. I work from home but was very busy in meetings that day so only checked the work after they'd left. That is when I discovered that the layout I had requested WAS possible so the upstairs vanity had the cabinet and 2 small drawers. I had paid for this project with an upfront payment of more than half the cost of the project, a mid project payment, and then a "final" payment as things were beginning to wrap up but before I realized they didn't have my final cabinet. I was then contacted to pay 1 final invoice for the upstairs vanity and the knobs/pulls...both of these items were part of my original order. I tried to stop into The Granite Gallery showroom to speak to Gary in person but he was out so one of the girls had him email me in which he attached the original rendering of the cabinets and pointed out that only 1 bathroom vanity was ordered and I agreed to it. In my response, I attached the email conversation where I agreed to a different configuration. I had also let him know that they didn't cut a hole at the base of that upstairs vanity for the heat to vent out into the bathroom. After more than a week when I hadn't heard back, I reached out again via email and received an email from his assistant informing me that Gary was out so she was receiving his emails and answering. She said that Gary had decided to write off the upstairs cabinet and to enjoy my remodelled home. I sent a response that the heat vent still needed to be addressed and I have been ignored...no response. Overall, the workmanship was good and the foreman was very helpful but the lack of decent communication and follow through on The Granite Gallery's part was horrible and now I feel like I've been blown off because they screwed up on the cabinet layout and I have it in writing. I would NOT recommend doing business with this company.

Bill and Kathy Tenino, Wa. Sure pleased with the product…read moreand installation of our countertop and backsplash. Scott the sales person was informative and did a layout and estimate of our kitchen design was spot on and we never felt pressured. Max did the template and installation was very informative and quality minded. Travis did the final templating of our backsplash and he spent a good deal of time with us was not in any hurry and really helped us with our decision process with the material we had left to work with it was a real pleasure to work with him. Our overall experience was great as we had never done this type of a project and felt as if we were helped at every step of our project. My advice ask questions and they will help. Thanks for the experience.

Absolutely AMAZING experience. Quality was better than expected and staff was very transparent…read more Price was lower than expectations.

Sll was great until i looked under the sinl were there a bif surrounded by toilet paper a big leak…read morethe installer tried to hide.massive amounts of water

and answered all of my questions. The work started on the estimated date. The patio and driveway…read morelook quite nice. Price seems reasonable. Cons: Cleanup left something to be desired and there was a surprising amount of damage done to my yard. Crew took it upon themselves to fill the area around the perimeter of patio (where a trench was formed during form removal) with drainage rock. When asked about it, the crew member stated that he "wanted to try something new" and "didn't want to ask for permission." Huh? They did clean up the rock after I got back in contact with Ryan. Crew told me he would make it look nice, and instead left two gigantic piles of rock in front of my house. Why even bother telling me you'd make it look nice at that point? I will admit it did get a chuckle out of me. It was a mixed bag of an experience for me, but in the end I am happy with the patio and driveway - which is what matters most.

Ryan and all the crew at R & M were ah-mazing. Their work was simply perfect, and this was a tricky…read morejob. We bought our forever home in March and found issues as we got settled in. There was a crushed storm drain pipe under the existing portion of driveway that was causing water back up in heavy rains. R & M had to carefully saw cut and pick out the existing concrete, lay in a new 4" pipe, encase and protect the new pipe in the proper rock and then put in new exposed aggregate concrete to match the existing. PERFECTION! You'd never know it was done except that the original concrete is not nearly as good as the new work. This was an exceptional job. Next ... 203 feet of driveway leading up to the house. The existing gravel driveway with all its country charm was not working for us for several reasons. We did the math on putting in a new asphalt drive with it's maintenance needs over 50 years versus a "one and done" concrete install. Concrete won. OMG ... so beautiful. I've had experience with concrete installs in residential and commercial applications. I know what I'm looking at when I see the work done. This was the best work I've ever seen. Last thought to share. FEED YOUR CONTRACTORS. They really appreciate it. It's really easy to put out sandwiches, chips, and beverages. Have it delivered if you need to. It clearly means so much to the crew and a good break with healthy food fuels a good afternoon's work.