Cancel

    Open app

    Search

    Services - Shentel

    Internet service providers

    Telecommunications

    Shentel Photos

    You might also consider

    Recommended Reviews - Shentel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Liz K.
    0
    16
    12

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Shentel

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Shentel

    Shentel

    (122 reviews)

    I can't speak to Internet service, but I did want to post that "starter cable", advertised as…read more$28.56 on their website (https://www.shentel.com/shenco/shop/tv/starter) will actually be at least $50, due to the following fees and taxes: $0.59 Copyright fee $1.99 / per DTA converter (so this is without a cable box) $4.58 State Comm Tax $16.10 Broadcast TV Surcharge This last one is a killer. They list it as a Tax in their summary but it is not a tax or a fee mandated by any government entity. It is strictly a surcharge that they choose to impose to mask the true price of their cable offering. Big cable companies have been sued over these practices. You can negotiate with Dish to get almost the same price and a lot more content.

    Shentel is absolutely hands down the worst…read more. Several months ago the power company dug up our FiOS cable. We called shentel to come repair it. Over a period of at least two months they would come do a little and leave. Finally a third person came dug up a hole to splice the line and left the hole. I called several times to get someone to come back and fill the hole in. My kid fell inside the hole. I begged and pleaded with them to come back and fill the hole as I didn't want to mess with the junction box they placed deep inside the hole. I finally just had to fill the hole myself. Think about that I paid them for a service A lot of money every month and I have to go out and manually fill in a hole and repair what they created. Not to mention they screwed up my property by digging a deep hole. They have yet to return to fill in the hole.

    Shentel - telecommunications - Updated June 2026

    Loading...
    Loading...
    Loading...