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    Shepard Bob Plumbing & Heating

    2.0 (1 review)

    Services - Shepard Bob Plumbing & Heating

    Plumbing inspection

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    1 year ago

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    McGinnis Excavating & Plumbing

    McGinnis Excavating & Plumbing

    (1 review)

    If I could give this company 0 stars I would. Someone told me to stay away from this company and I…read morewish I had listened. The lack of communication is absolutely astounding. I had a problem with my septic over labor day weekend, the owner was more than willing to work with me but informed me their truck was out of service so they wouldn't be able to help me that day. He said he'd call his son and see if he was available and call me back. The next morning I got a call to see if I still needed someone to come, I did, the owner said "let me call my son and I'll call you back" which he never did. I got home the next day (Tuesday) and called a different septic company who would be able to help me that day. When I called McGinnis back to let them no I no longer required their services their response was "okay, we'll bill you for the work we did" to which my reply was "what work?" There was no communication that they would be there, I did not give my consent to have any work done, and now I have a $300 bill for something the second septic company who showed up on Tuesday, told me I could have done myself. I have been waiting for the owner to call me back for over a week now. The most I've heard from this company is the son calling me to lecture me on how he was there on labor day and no one showed up at the house after an hour an half of him being there and working. No one called me to tell me he'd be there. Stay away from this company and avoid the headache.

    Isaac Heating & Air Conditioning - Customer care

    Isaac Heating & Air Conditioning

    (92 reviews)

    Maplewood

    I am not known for poor reviews but this is one of them…read more Hired Isaac a couple of years ago for an inspection and cleaning on our furnace, tankless water heater and air conditioner. Was pleased with the service so we bought one of their expensive maintenance plans. First of all, you have to call them every year to return for a cleaning and inspection. They should call us to schedule service thru their expensive plan. Fine. We are considering moving so I called for an inspection and cleaning. They wouldn't do the A/C bc it was February. Again, fine. Well the nightmare began. Now keep in mind everything worked perfectly prior to this service. Again, cleaning and inspection. Tech started inspection. Soon I heard a half hour of very loud metallic banging. I asked how it was going and was told he was trying to free a part to clean and check it. In the end, couldn't get it. Specialist had to return. Specialist returned and said igniter was bad. Changed it and it cost $162 which was the cost after the $600 maintenance plan previously mentioned. Pretty quickly we noticed more trouble. No hot water for a number of minutes. You may say no big deal but try running your bath for 3 to 5 minutes bf you get hot water. This happens on every faucet too. So we called again. Tech came and now found a bunch of gas leaks and the heat exchanger was bad. Cost $300 after their wonderful $ 600 maintenance plan. They also repaired some of the gas leaks. Said RGE had to fix another one. RGE came and said no leak. Hmmmmm... And I can't help to wonder how much of this is a result of the first Tech banging away full force on a very intricate and fragile piece of equipment. And we don't even have the new heat exchanger installed yet!! No call with an update, no call to schedule appt. Nothing. 2 months ago we called for an inspection. $500 later (not including the investment in the $600 maintenance plan) we have a non properly functioning water heater, no appointment and no plan. So much for hiring a big company for expertise, service and peace of mind. Ill update when, I mean if this gets resolved.

    They convinced us to get a new furnace. The new one is garbage. It constantly freezes up when on…read moreA/C mode and stops working in the summer. All they said we could do is turn it off for awhile. Our old one was working fine and never did this.

    Jack & Jill Plumbing - Craig Faulks Plumbing is now Jack & Jill Plumbing!

    Jack & Jill Plumbing

    (32 reviews)

    I had a disappointing experience with Jack & Jill Plumbing. After the installation, the tub spout…read moredid not function properly. I contacted the company, and while they did return, they did not adequately investigate or fix the issue and declined further repair. I ultimately had to hire a second licensed plumber, who confirmed the original installation was done incorrectly and required additional work to fix. I made a good-faith effort to resolve this directly with the company before escalating, but was unable to reach a resolution. Based on my experience, I would not recommend using Jack & Jill Plumbing.

    Update today 9/28 now I'm stuck with cleaning water in the garage because clearly his cup theory…read moredoesn't work. Also called this afternoon was told a manager would get back to me shortly and it's been hours what a complete joke I need an experienced plumber, beyond upset and pissed is an understatement Thank goodness for the manager. All I wanted was to ensure the pipe for the washer drain was okay and for the hot and cold water hose connections to come off, the prior home owners seem like they couldn't take them off and they were rusted on. Cayden told my husband that just dump a few cups of water down the pipe and if it goes down then it should be fine. Odd but okay ? Also he was going to charge $1k to fully connect a washer ?!?! I can do that myself. Also it was going to be $350 to remove the washer hot and cold hoses and attach them. I said on speaker phone that well I guess we can try it ourselves. But I did call for you guys to remove them. Because we had the tools but it was so hard to get them off. His manger said just to take them off and charge us for the visit. Thank goodness for the manager, but then he said to my husband if you leave a review I get $40. I think this kid is super green and makes $$ off of services. I think this is a training issue and he needs to be retrained. But I enjoyed talking to the lady who I booked with! She was kind. I booked based on reviews, but just watch if someone is looking to charge a wild number for something.

    Shepard Bob Plumbing & Heating - plumbing - Updated June 2026

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