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    Sheraton Milwaukee Brookfield Hotel

    3.0 (151 reviews)
    Open • Open 24 hours

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    Angela P.

    Not the best experience which really sucks because I've tour this space a few times and it always has looked pristine. One of the pillows on the bed was like little pebbles and had ripped sheets needless to say that pillow instantly went to the closet. My friend and I ordered room service to just have a chill girls night "girls dinner" we wanted to pour the soda into glasses that are provided in the room but as you can see in the image they were very dirty not only to the look but touch. The food considering the price was just ok. Do not order the spinach artichoke dip it is not very good at all had a funky taste. The size of the cheese curd order is insane considering the price you get so few and it's served with like a mayo which is odd. The flatbread was ok a bit heavy on the onion and we had one random tomato like was that supposed to be on there. Finally the Philly wrap- now the wrap was actually very good the fries were okay but disappointed because they were advertised as garlic aioli fries... it was all just kind of a disappointment for our little movie and room service girls night we have from time to time to just get away without getting away. The stars are really just for the room otherwise looking nice, having a fridge, comfy bed, and the standing desk is nice.

    Breakfast bar

    To be honest, the way that it's advertised and priced, you would think it would be a lot more cleaner and just more up in standards. I stay in a lot of hotels and this one does have some cons to its pros.. I see that many complaining about the outside pool was out of order, it was still out of order as of yesterday 7/20/2026. but you did have the indoor pool which was foggy and they used a lot a lot of chemicals. The area was also very dirty not clean at all. We went there in the morning and could still see a pile of dirty towels from the night before overflowing out of the baskets. The tile was dirty, not clean at all. The rooms were nice. I'll give it that beds were comfy. I didn't have any issues with our beds. They were comfy and clean. Bathroom was OK. I had to clean it again as it was hair left and stuff like that. I would just suggest upping their cleanse, especially for the type of hotel. Front desk was amazing and accommodating. Breakfast was your typical hotel breakfast.

    Out of order ice machine
    Ryan A.

    We came to stay here for the weekend when visiting my brother in New Berlin Friday & Saturday nights the 22/23 of November. They have phone room key digital access which is nice. This place is close to the airport and a ton of other stuff. So location is awesome. Onto the room and amenities. I called down to front desk to ask where I could get ice for the room, front desk guy said at other end of hall, past room # whatever, that's not important, I get to the ice machine and it's got an out of order sign. Now if it's out of order, that's inconvenient, but it is what it is, but at least don't let me walk down there looking for it if it's broke. I then go to get in the shower and a few minutes in notice there's no body wash, c'mon. I walk down to front desk, buddy says he'll have housekeeping bring us one, didn't happen, had to go down again a 2nd time to ask. Finally housecleaning comes, still doesn't change the body wash inside the shower. I literally had to go to the Walgreens down the street to get my own body wash, beyond ludicrous. There's also been the same dirty plates, towels, etc. outside peoples doors since yesterday afternoon, this place is a rundown shanti, with zero pride from the people running it or working here, it should be embarrassing for them. Never again if I come back to Milwaukee area.

    Rohan D.

    Very good choice for a conference, the manager addressed our group, they made some reasonable exceptions and extensions to the discounted rooms, the catering for events and the meeting rooms were very good. As is always the case, the meeting rooms were too cold, all hotels think it's 1984 and men in suits are the only ones in conferences. In fact, the only two men in suits were comfortable. Good location right off 94, walk across the parking lot (big parking lot) for one of the few still popular shopping malls with some good fast food choices. What I really liked most is that at first not enough of us signed up for the meeting hotel meals (I think hotels count on good attendance for internally catered meals) so they reached out to us, and we came close to selling all seats as a result. Good communication. What wasn't as good was the value of the catered meals, the breakfast and lunch were at the level of the free breakfast at a lot of motels, and the lunch was at the level of maybe a Jimmy Johns or Quiznos, there wasn't enough coffee (conferences require caffeine all day long). The rooms were ample, but the seats and tables were set up by very thin people, us more average sized Americans had to squeeze in and out. The hotel restaurant food is okay, typical of major hotels.

    Breakfast buffet bar
    Conrad L.

    Stayed at the Sheraton for a retreat where we used one of their conference rooms. They have renovated since last year and the property was very clean, bright and up to date. The rooms are what you expect from a good hotel, clean, neat and up to date tv, lights and plenty of charging outlets. The only thing that was not up to par was that the water pressure in the bathtub/shower was really really weak. To fill the tub halfway to give my kids a bath took way to long. The staff was extremely attentive always locking up and opening the conference room promptly upon request. They also were very attentive whenever we needed more water and even provided condiments without our requesting them as they saw we had food. The dining area for breakfast was really clean and well kept. Breakfast was typical continental breakfast with it being slightly better than average. Location is great as it's directly next to a mall and there are plenty eating options in the area. The parking lot is a little tight but there was ample parking. One of the best perks about the hotel was how warm the swimming pool was. Having to swim with the kids, having a nice warm pool was such a luxury, made it so much more enjoyable than when pools are not that warm.

    Debris pollen and dirt AFTER someone 'supposedly' came to clean

    After 15 kids swam this morning, the pool turned cloudy and dirty. I asked the front desk to have it treated--no one wants to swim in that. No bathroom breaks were seen by kids swimming all morning. Two hours later, they claimed someone added chemicals, but no one showed as I've been here the whole time. Even if they did, why is It still filthy and unskimmed. Gross.

    Handicapped bathroom
    Margot R.

    We were very disappointed with our stay here, and very uncomfortable with the bathroom situation. Before we got our room, the lady at the front desk mentioned something about only having one room available with the bed size we requested and vaguely mentioned that it had a handicapped shower. We thought this just meant there were special handles on the shower walls, but it more meant that the whole bathroom floor was a shower and the toilet was basically in the shower. The floor was also dirty and it made it too uncomfortable to shower. If we knew this was the case, we would've gotten any other room. We had already unpacked by the time we realized this though. However, the bed was very comfortable and soft and the room area itself was decent, but was a bit outdated and in need of repair around the end of the carpet that met the restroom. Communication was my main complaint.

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    Very clean and the bartenders working the night we were there were great! I honestly forget to review hotels but this one was very nice !

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    Family and left covered in bed bug bites. We've left multiple messages for the local management but have no response after a week.

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    Review Highlights - Sheraton Milwaukee Brookfield Hotel

    “Great amenities: convenient fitness facilities (fitness room AND weight room), and an indoor and outdoor pool.”

    Mentioned in 4 reviews

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    Hilton Garden Inn Milwaukee Brookfield Conference Center - Guest room

    Hilton Garden Inn Milwaukee Brookfield Conference Center

    (10 reviews)

    I stayed at Holiday Inn Milwaukee - Brookfield, an IHG Hotel (just half a mile from I-94) one night…read morewhile passing through Wisconsin on a road trip. I spoke with a nice lady named Mimi when I was a few hours out and she assured me I would have a room when I arrived later in the evening. She reserved a room for me with just my name. When I arrived, Mimi was gone but another nice lady named Aloha was at the desk. She said there was no reserved room for me but that she could accommodate my needs. In fact, she was very kind and attentive; and after working on her computer about 10 minutes, I had my room key card in hand. This is where the issues began. Although everyone I spoke with during my stay was very pleasant and apologetic for the issues, I continued to deal with problems getting into my room (three trips to the front desk, which was quite a walk). Finally the third key card worked to unlock my door. I stayed put in my room after that because I was afraid I'd be locked out again. The room was a nice size and looked clean and neat enough but there was only one trash can so I had to move it to a central location to keep from walking from one end of the room to the other when needed. I did not ask for another one since I was only staying overnight. Furthermore, only one set of outlets near the bed worked. I'm glad I noticed when I plugged in my phone otherwise I would have been very disappointed with a dead device next day. I did notify the front desk about this issue. Also, the weather stripping around the door was missing so I could hear other guests coming and going, coughing and hacking and talking all night. Next morning, I requested a late checkout but the maid still entered my room despite my putting the door hanger out. Not okay! Overall, I'm glad I stayed only one day. I will not be back.

    Waited 3 hours for the room to be ready because the staff "called out sick". I feel really bad for…read morethe front desk staff at this place - they have top deal with a lot of mistakes. We requested a daily room clean - never happened. The staff I met were great - but the management and support staff were just missing in action. I don't stay often in a Hilton and this is a prime example why.

    Holiday Inn Express & Suites Milwaukee - Brookfield - Shower slopes downward to the rest of the bathroom so water gets everywhere. It should slope down towards the tub to avoid this.

    Holiday Inn Express & Suites Milwaukee - Brookfield

    (9 reviews)

    We were a party of 17, 4 rooms visiting Wisconsin for the first time. I'm am so glad we chose this…read morehotel. Sophia, the lady at the desk was very, very helpful. We needed 4 rooms and she went above and beyond to get us our rooms on the same floor and as close to each other as possible. The rooms were NICE and COMFORTABLE; typical 2 queen size rooms. The breakfast was delicious as well. If ever, we're in Wisconsin again, we'll most definitely consider staying here again. We had a great experience here.

    Holiday Inn Horror Story. On 1-30-25 my GF and I checked into this hotel and was given room 421 at…read morethe Brookfield/Waukesha location. At about 8:30 am, on 1-31-25, I was awaken by bugs crawling on me. I was so afraid, I nearly ran into a wall in an effort to escape the conditions and had chest pain as a result. When I addressed the front desk staff, he promised me a new room. My GF and I were forced to wait in the lobby with our luggage for nearly 30 minutes. Dan (desk staff) promised the manager would be in soon to address the matter. After about 10 minutes more, I was tired of waiting for her and just wanted peace and sleep so I left the hotel for an exhausting 3 hour drive home. Dan promised she would call as I left my personal cell# and email. The manager, AMY never called or emailed. I called her 2 weeks later on (2-14-25) and she belittled my concern and said something to the effect of, "I may have bugs at my house." I'm now on sleep medication due to the trauma of the entire event. I also have a counseling session scheduled for 3-18-25, to help me cope with the mental and emotional trauma endured. Horrible service and poor living conditions. #BUGS #UNPROFESSIONAL #LIARS #STAY HOME #INSECTOPHOBIA #DISCRIMINATION

    Home2 Suites by Hilton Milwaukee Brookfield - Health club  fitness center  gym

    Home2 Suites by Hilton Milwaukee Brookfield

    (20 reviews)

    $$

    Absolutely unacceptable service…read more Tonight around 8:30pm, the front desk employee went out of her way to publicly shame me in front of my family over a simple mistake. My 4-year-old daughter and I briefly entered the hot tub without realizing there was a posted rule about age restrictions. That's on me--I had no issue being told to leave. What is completely unacceptable is how this employee handled it. Instead of calmly explaining the rule, she chose to lecture me, saying I lacked "common sense" and telling me to "do better as a father." This was said in front of my family, including my young child. There is a massive difference between enforcing a rule and insulting a guest. Her behavior was rude, unprofessional, and completely out of line. If this is the standard of customer service here, that's a serious problem. Train your staff to treat paying guests with basic respect. I won't be returning.

    Our family of four recently went on a short road trip to Waukesha, WI to visit friends and we…read morestayed at Home2 Suites. Pros: 1) The king studio suite was relatively standard with the other ones that we have stayed with at Hilton's. It was clean and spacious. There is a curtain that serves as a room divider between the king size bed and the couch for families who would like a little separation. The kitchen is equipped with utensils, drinkware, coffee machine, bottles of water, and refrigerator. The refrigerator is fully functional and a great option for people on road trips who travel with cooler bags and ice packs. 2) The bathroom is adequate but not the most spacious. It was equipped with the basic necessities and toiletries. 3) The staff was approachable and friendly. 4) Oscar's Frozen Custard is a mere 5-minute drive from the hotel! Cons: 1) The entrance is strangely tucked, not the most well-lit, and almost resembles a loading dock. 2) The pool is small but the water is very warm. Neither of our key cards worked to open the door but it was not an issue because people using the pool let us in. 3) There is complimentary breakfast but there isn't a ton of options. During our visit, there was a hot section with English muffin sandwiches, egg scramble, and biscuits. There was a waffle bar with toppings such as chocolate chips, strawberries, blueberries, and walnuts. Their cereal bar only had Cheerios so I am uncertain if they have not replenished or if that is the usual. The coffee was somewhat weak but there are other coffee options near the hotel.

    Country Inn & Suites by Radisson, Milwaukee West, WI - The towel after jacuzzi use.

    Country Inn & Suites by Radisson, Milwaukee West, WI

    (34 reviews)

    I was in town for an event and was looking for a hotel near my friends house. This was the perfect…read morelocation since they lived in the next city. My commute to stores and restaurants were nearby or the furthest was 20 miles. This hotel is located near the highway, Moreland is also a busy street. However this hotel is connected to 2 restaurants. Champs, which is a sports bar and Wonita, all you can eat sushi and bar. Hotel is big, with spacious parking lot. When entering the lobby, the breakfast room is on the left, stairs by the sitting area, and front desk on the right. Free cookies and coffee all day for guests. The indoor swimming pool and gym is down the hallway. My hotel room was clean and spacious. I enjoyed staying here, no loud party or guests at night. Free breakfast every morning and they will clean your room every third day or as requested.

    Day 1: Cleanliness, we checked in around 10pm. After walking around the room, I observed filth…read moreeverywhere. The worst was the (table/desk), there was dark drips on the side and the table was dirty. I wish I took a picture, however my husband sat down to eat when we saw the filth and I quickly wiped it down. The towel shows how dirty it was. Long story short, housekeeping does not know how to clean and sanitize, therefore my husband is picking up disinfectant so I can clean the light switches, remote, door handles, etc. I don't trust them to do it, since they didn't do their job in the first place. Lesson learned, bring disinfectant wipes when checking into a room in the future. Day 2: We realized that our fridge didn't work the night before as everything we had in there was only cool. I called the front desk to replace the fridge as I had an injection I needed to keep cold, his suggestion was to bring it downstairs and keep it in their cooler. Before insurance, the cost is $117,000, sorry but hard pass. I called this morning, no answer 2x's. Finally, in the afternoon I reached the manager, she knew nothing, my request was not filed. I explained I've kept my medication on ice overnight, however we needed a replacement. After 3 hours, no service. My husband had to go down to the front desk. Surprise, surprise... no request. After my husband spoke with them, the replacement was delivered within the hour. Day 3: my husband needed to use the jacuzzi in our room due to a sporting injury (the hotel hot tub did not have jets). He started to notice a brown film while in the tub. The towel picture provided shows what you will encounter if using this jacuzzi.

    Sheraton Milwaukee Brookfield Hotel - hotels - Updated September 2026

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