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    The Iron Horse Hotel

    4.1 (465 reviews)
    PriceyHotels
    Open Open 24 hours

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    Reviews With Photos - The Iron Horse Hotel

    The desk and dresser
    George W.

    Nice hotel! Solid Harley Davidson theme, with one racer on the floor, and two new bikes - one with all electronic stuff (and hand controls which would make a fighter pilot cross their eyes) and one with a more traditional 4" speedometer with digital mileage tracking. On to the hotel. Warm and comfortable is what it strikes you as. Lots of wooden beams, brick, and good lighting. We arrived and were provided with our room key. We got up to the room, and see the pictures. Nice room, comfortable bed, but some interesting issues. My wife was a little cold, so she set the heat up. We were in the room, it didn't get warmer, so I set the heat up to 75 (she had it at 72) and it STILL didn't get warmer. Well, I figured it would be good for snuggling. At night, it got warmer. We weren't moving to pick up the motion sensor, so I don't know what was going on. The room had a safe, a refrigerator, a nice flat screen TV with channels, a regular bed and a sofa-bed. We just used the regular bed. The blackout blinds were nice, some of the top clips were off, so you had to work to get them to black out the light, which on this fall day was BLASTING IN. Quiet location - we heard one siren, and no people compensating for something revving their engines. Double sinks in the bathroom made it easy for us to both get ready to go. We liked it. Not sure where these complaints are coming from - we didn't have any problems.

    Fitness center (light weights shown, others up to 50lb not pictured here)
    Adam S.

    Can...can I live here? This hotel was so perfect for what I needed. Sometimes I'm bursting with energy, ready to set out, explore, and dive in deep. This time? I needed rest. I needed good WiFi to work with. I needed coffee right when I woke up, and no outdoor runs.. a gym and some treadmills. I needed a bed to sink into, and a shower with real water pressure. Check, check, check, check and check! As noted by many before me, the vibes here are really nice. Cozy, cool, warm, inviting.. it's got that part down. My only drawbacks were mild. My hotel key cards didn't work upon checking in, and it kept happening. I had to go to the front desk multiple times but ultimately they remedied it. They also didn't offer room service for dinner, but make note, a delivery app brought local fare right to my hotel door. I did utilize it for breakfast via the hotel and my jaw hit the floor when I saw all the charges and fees associated with it, be warned! Otherwise, it was cozy, safe, beautiful, inviting, easy to get to other areas of town, and altogether wonderful. I can't say for sure if there was a to nearby to walk to -- it feels more industrial around it, but I think if you're in the exploring mood you can find something for sure. I'll stay here again next time up!

    My perfect expresso martini
    Deborah W.

    What a gorgeous property and such nice staff. We really enjoyed a weekend 2 night stay at the lovely Iron Horse hotel. Front desk staff happy to greet us. Waitstaff in both restaurants were amazing! Attentive, friendly and kind. Great staff really make a difference and this place has all of them - thank you all! I enjoyed perfect cocktails at the bar and compliments to the bar staff who made me a divine espresso martini and a Tom collins - both were made perfectly, absolutely balanced and now I'm spoiled because this bar knows their stuff. Loved the beautiful themed decor. Room was lovely, with platform comfortable beds and so quiet day and night. We got complimentary robes in a nice sized closet. Tons of space with benches, chairs, table and beautiful slate countertop including a huge minifrig. I loved the hot waterfall showerhead with great smelling shampoo and body wash. Decor is luxe with dark slate, black and brown leather. A giant wall mural and silver metal art pieces above the beds. I didnt care for artwork in hallways but to each their own. Lobby seating is ample with oversized leather sofas and tables to chill in. Beautiful American flag and motorcycle decor in lobby - Wow! We loved this! We also loved the chill atmosphere on the campus, and how good we slept at night. On our second day our room cards stopped working. This was quickly fixed by friendly front staff. Plenty to do within walking distance, lots of restaurants including a top-notch tapas place, a great brewery, Harley Davidson museum, a lovely bakery and more. I would definitely recommend to others for a great Milwaukee hotel.

    Bed bugs, their feces and skins all over the beds!
    Elexis E.

    Review Title: IRON HORSE HOTEL - Unhygienic Conditions & Bed Bugs: A Health Hazard Review: I don't often write reviews, but I feel a responsibility to share this experience so others can avoid what I went through. Upon checking into my room at the Iron Horse Hotel, I encountered clear signs of neglect--the floors were dirty, surfaces were covered in a visible layer of dust, and the bathroom appeared untouched. There wasn't even toilet paper provided. After waiting over 40 minutes for assistance, I was moved to a second room that unfortunately was just as unclean. I reported the conditions again, and housekeeping was eventually sent. The housekeeper was kind and apologetic, and did her best to improve the state of the room. By this point, my friend and I had nearly missed the concert we had traveled several hours to attend due to the delays and unsanitary conditions. The situation worsened significantly when I later discovered bed bugs in the bed. I took multiple photos for documentation. When I informed the front desk, a staff member named Shia kindly took notes to inform the manager, but there was nothing she could do in the moment. I was told to wait until the manager arrived around 8-9 a.m. No real solution or compensation was offered. Feeling unsafe, my friend and I had to bag all our belongings and leave the hotel early in the morning. The stress and lack of sleep triggered a seizure, and my friend had to drive us hours back home. Once home, I had to thoroughly wash and sanitize every item to avoid bringing the infestation into my house. I later spoke with the manager, Edwin, who refused to provide his last name. He acknowledged the report and said a sample had been sent out for testing. He mentioned that since the hotel allows dogs, the bugs "could be anything," and told me to check back in 5-7 days for results. That response was both unprofessional and dismissive of the clear health and safety issue I experienced. This was not simply bad service--it was a public health concern. I'm reporting this incident to the local health department, and pursuing a full refund through the booking platform and my financial institution. Please take this seriously. I would never want anyone to go through what I did. For your safety and peace of mind, I strongly advise avoiding this property. Best wishes and safe travels.

    The thermostat stayed between 71-72

    We were given a room without any AC. The engineer came to "repair" the AC. We returned to a hot room. When o complained, I was offered a fan. I stayed here before and the quality has greatly declined.

    Entrance to our hotel room
    Nic D.

    PSA: Buckle in, this is a long review. My husband and I got married at the Ivy House two years ago (4.16.22). We stayed at the Iron Horse after, as well as a lot of our guests after doing a block with them. Although it was on the pricier end, we felt that the location and atmosphere was worth it. And it was, two years ago. Now, I would not recommend any aspect of this hotel other than the room itself. My husband booked a room for our anniversary which fell on a Tuesday night. He requested the same room we stayed in when we got married & it was available. Yay! There was no acknowledgement of our anniversary on the phone, or even when we arrived. No gift, no coupon, not even a "happy anniversary" from the person working the front desk. Disappointing start. We had drinks and dinner in the bar. Online it shows tacos & tequila on Tuesdays, and there is a happy hour menu. We were there during happy hour and it was a Tuesday. Neither of these things were mentioned to us, and when I asked our server, she had absolutely no idea what I was talking about. She said happy hour is for the outdoor restaurant. Weird. I asked the front desk person and he said both should be available. The bartender cleared this up for us (kind of). I was under the assumption that the tacos and tequila menu was a good deal. The bartender suggested a tequila to us so we got two margaritas. They were in the smallest glasses and we found out when we got the bill that they were $17 a piece. What? We would not have ordered those... the bill was incorrect and confusing but they took some money off to make up for it. At least the cheese curds were good! Our room was gorgeous and clean. Room cleaning services walked right into our room without knocking at 7am so that was annoying. Other than that, no complaints about the room itself. The absolute worst part of this stay was the room service breakfast we ordered. It was appalling. I cannot believe they served us that food. We ordered two mimosas, biscuit and gravy, a side of bacon, and chicken and waffles. The total was $120 with tip (ouch). We were really hungry and looking forward to this since it took over an hour. The biscuit and gravy included one biscuit (if you can call it that) which was burnt. There was minimal gravy and then a bunch of scrambled eggs thrown on top. The chicken and waffles came with an over easy egg. This was really confusing. It's not mentioned on the menu, and I was not asked how I'd like the egg to be cooked. My husband hates runny eggs. Not only was this random egg splattered all over his meal, IT WASN'T FULLY COOKED. Actual egg yolk membrane was on this plate. The bacon was the only edible portion of this meal. The mimosas were good, but not for $16 a piece. I called the front desk to talk about how disgusting the food was. He credited us half of the meal. We essentially paid $60 for two mimosas and bacon. I guess giving your guests salmonella isn't worth a full refund. We will not be spending future anniversaries at the Iron Horse. This really bums me out because we loved the idea of that tradition. I'm not sure what is going on over there, but it's not worth your money. My husband and I will check out the Pfister next year and pretend that's where we stayed after our wedding.

    Water dripping from the ceiling and  pooling on the tile floor below. BIG HAZARD when walking into the lightly lit room.

    After a lot of back and forth, I finally received compensation for the 2 rooms that had the water issue. Thank you!

    Lobby view from hallway outside 2nd floor rooms. Don't get a room on this floor.

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    This hotel has great vibe and excellent patio bar. Walking distance to the Harley Davidson Museum and some great dining options!

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    1 year ago

    It was wonderful. Everything and everyone was perfect. We really enjoyed ourselves. Thank you all!

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    3 years ago

    Have enjoyed so many fun events at The Iron Horse, they have good cocktails and an amazing charcuterie board

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    2 years ago

    Awesome place, staff incredible. Tim in the bar is something else. Love this place. Highly recommend !

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    Page 1 of 12

    Ask the Community - The Iron Horse Hotel

    Is the hotel gay friendly?

    Very much so. It's the preferred hotel of my gay in-laws.

    View All 2 Questions

    Review Highlights - The Iron Horse Hotel

    I had a pleasant stay at the hotel and enjoyed the warehouse loft property, the art and Smyth restaurant.

    Mentioned in 27 reviews

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    The Pfister Hotel - The Pfister Lobby

    The Pfister Hotel

    (459 reviews)

    $$$

    Downtown, East Town

    Wow! I recently stayed at The Pfister Hotel for about a week, and I absolutely loved my experience…read more From the moment I walked in, the staff made me feel welcome. They greeted me warmly, helped with my bags, and even brought them up to my room. Before my trip, I was honestly a little nervous because I'd heard so many stories about the hotel being haunted. Thankfully, I didn't experience anything unusual at all. It ended up being one of the best hotel stays I've had. I stayed on one of the upper floors, and the views were beautiful. Waking up to the sunrise and watching the sunset in the evening made the stay even more special. The staff checked in with me every day to make sure I had everything I needed and were always happy to offer recommendations. They even upgraded my room at no extra charge, which was such a thoughtful surprise. The rooms include complimentary coffee, tea, and bottled water, and I was impressed with how fast the elevators were. I never waited more than a couple of minutes. The location is another huge plus. It's right in the heart of downtown Milwaukee, and so many great restaurants, coffee shops, and attractions are within walking distance. If you don't have a car, it's incredibly easy to get around, and Uber rides are very affordable. One fun thing about staying here is that there's always a chance you'll run into someone well known. I was told that every U.S. president has stayed at the hotel, which adds to its rich history and charm. The people staying at the hotel were just as friendly as the staff, and I met so many wonderful people during my visit. If you stay here, make sure to go all the way to the top floor and check out Blu. The views alone are worth it. I truly loved my stay at The Pfister. If I'm back in Milwaukee, I would absolutely stay here again. Next time, I also want to treat myself to the spa and salon inside the hotel.

    This was the start of our trip for my cousins wedding. On our arrival the beautiful bay window in…read moreour room was filled with spiderwebs. When we checked out we left our items at the bell desk and got our ticket we were headed to the brewers game. After the game there was no one at the desk and after about 10 mins of waiting another hotel person came to help us. I had to keep telling her we had more stuff, in the stress of waiting and having to tell her we had more items my husband's garment bag was left. It had his suit for the wedding we were going to. The whole reason for the trip. I was sent a link called " I left my stuff" which felt like a slap in the face, I didn't forget it, they did not return it. I had to pay $88 to overnight it. 6/5 it was shipped and I didn't receive it until Monday 6/8 at 10 am. So on top of the $88 we were out we had to go to a suit shop in town and spend $630 for another suit. This definitely was such a big stress of our trip.

    DoubleTree by Hilton Hotel Milwaukee Downtown - Hotel Exterior

    DoubleTree by Hilton Hotel Milwaukee Downtown

    (129 reviews)

    $$

    Westown, Downtown

    Highly recommend. The staff & valet were so kind, helpful, and quick. The whole place was super…read morenice & clean. It's a great location, close to everything, and only a scooter ride away to certain things.

    3.5 stars Read on for my 'Pros' and 'Cons'…read more.. YOU MAY NOT GET THE ROOM YOU PICKED OUT ON THE APP Be cautious that if you book a room on the app before arriving, they might try to put you in a different (worse/noisier) room when you get there, telling you the 'view' is better. This happened to us and I overheard it happening to someone else checking in. The room they chose to put us in was facing the street and extremely noisy. (Not worth the so called 'view'). After unpacking and getting ready for bed and trying to bear it, we decided to ask to switch rooms (to the room we'd originally booked on the app!) We packed up and moved to a room facing the alley, although it still had *some* street noise, it was much better. I think they try to put you in the 'unsellable' rooms in hopes that you'll stick with it. We still had to wear ear plugs and run the A/C at night to drown out some street noise. You might argue that any downtown hotel would have have street noise, but I don't think this older hotel has very good insulation. Read on for the PROS AND CONS... PROS ~Friendly, accommodating staff, really can't fault them. Kathy in the breakfast room is especially friendly. ~Decent location, walkable to the airport bus stop, Avis, Harley Davidson Museum, River Walk, Pabst Mansion. Most attractions were a 15-20 minute walk. For sights further by the lake (i.e. Milwaukee Art Museum), we took a ride share. It would have been more convenient to be closer to the waterfront, but this is reflected in the price. (Which I thought was still expensive!) ~They gave us some drink vouchers to use in the bar as we were celebrating an occasion. That was a nice touch and we enjoyed the atmosphere in the bar and the friendly bar tender. ~Clean. ~Daily housekeeping service. ~We paid for the breakfast buffet as part of our tariff, which was in a dining room with a buffet all but one day (a Monday) when they had us pick off the menu as there weren't enough people to warrant a buffet. Despite the buffet, waitstaff serve your drinks, so factor tip into the price. Try to get a table with Kathy serving you. ~Standard room amenities like iron/board, safe, decent shower, pump toiletries, large TV, mini fridge. ~Three elevators that always came quickly. CONS ~Noisy, especially if your room faces the main road. A lot of noisy motorbikes, sirens, people blaring music. The hotel can't help this, but it didn't seem like the windows were insulated very well, perhaps due to the fact it's an older hotel that's been renovated. I would not recommend staying here on this factor alone. ~Small bathroom. We like to both be in the bathroom getting ready in the morning -- one shaving while the other is putting on make-up, etc. The bathroom was definitely tight. ~When we checked into the first room they put us in (we later switched rooms), the A/C was soooo cold. We couldn't adjust it, so they sent a technician out to fix it. ~When we switched to a different room, the TV didn't work, so a technician was sent out to fix it the next day. ~Older hotel that's been renovated -- you can tell by the popcorn ceilings. ~No pool. ~Still quite expensive for the location/noisy rooms. ~Breakfast is not completely self serve, so tipping is expected. (They take you to a table, take your drink order and serve your drinks). ~Decor has been updated at some point, but is still a little dated. Helpful?

    Dubbel Dutch

    Dubbel Dutch

    (39 reviews)

    East Town, Downtown

    Dubbel Dutch is a good place to stay downtown, if you like a historical place that is clean and…read morecomfortable, with no frills. They have their operation down-no interactions with staff for check in, check out on site. Room 301 south is a king room with a large space that I recommend booking. The Agency is the onsite cocktail bar that is worth booking and trying-see separate review to follow.

    We stayed at Dubbel Dutch while in town for a weekend at Summerfest. The boutique hotel is within…read morewalking distance of the festival which was very convenient and saved us Uber fees. Location, location, location! The hotel is built within a remodeled mansion and has the basic amenities you want in a hotel - AC, WiFi, modern bathrooms, plenty of outlets - while still maintaining its unique charm. I wish there were more surfaces in our hotel for storing my toiletries in the bathroom, a place to set things in the room (aside from the floor), a desk. This may be unique to our room, all the rooms at the hotel are different. Not an inconvenience, more a note to ownership for an easy usability upgrade. We had an issue with our automatic lock keypad at midnight after walking home from the festival. We texted the number and someone responded right away. There is not a front desk here so quick response to offsite staff is critical. The hotel contact was friendly and drove to us in 15 minutes to resolve the issue. Tips if you stay here - a) get pre-reservations at Agency cocktail bar set inside the hotel if you're into libations (including non alcoholic). It's a small space and super fun time, they book up quickly! b) when they offer you a dedicated parking space right outside the hotel for an additional fee, take it. We found this so convenient to have our car in the same spot for the full stay I enjoyed the stay here and would happily stay here again, particularly with any planned downtown activities.

    Kinn Guesthouse - Common space

    Kinn Guesthouse

    (41 reviews)

    Downtown, East Town

    Unique hotel that operates more like an Air BNB. Check in is by website and you get a code to…read moredoors by email. Each floor has a communal area with full size luxury kitchen, dining room, and two seating areas. This is an ideal setup for wedding parties, company retreats, and other group gatherings. For me this was very convenient and easy for business travel. Similar to the big chains that are all by app now. Coffee service is excellent and included with nespresso machine, milk, non-cow milk and frother. Workout space is in basement and not bad. Very clean. Mariott clean. Not many service people as no front desk but there is an office and they were nice and helpful. Fun fact- this is my 500th review :)

    God, where do I start?…read more First off the place is sophisticated and well appointed. That's not the problem. I was there on a Saturday night and my room was just above the street, freeway side. There was non-stop drag racing, loud stereos and yelling till 3AM. At first I thought the window was open because it felt so close, like it was 10 feet away. Turns out there's just really poor noiseproofing. They do provide ear plugs but they didn't help. When i complained about it, (everything by text, BTW) they said they had never heard that complaint. The first lie of a series of other crazy lies. At checkout, Rosa said she would talk to the owner and adjust my bill. I thought.... great! Weeks go by and like 20 texts, still no credit. I called and talked to the owner. He assured me I would get the credit. Another week goes by. Finally they said they had issued the credit and sent me some "proof". My name and the words "-$100". What the hell was this? I still had no credit, having checked my credit card daily. Finally, almost a month goes by and I email the owner and say, I never got the credit. He said he didn't have time for this and they would void the credit card "credit" and mail me a check. It's been weeks and still no check. I figure these grifters need the money more than I do so I'll just let this review suffice. Stay at your own risk. Sketchy as hell!

    Brewhouse Inn & Suites - copper kettles

    Brewhouse Inn & Suites

    (213 reviews)

    $$$

    Westown, Bronzeville

    My wife and I like going to breweries and as part of our Dodgers weekend to Milwaukee I surprised…read moremy wife and booked a few nights at the Brewhouse Inn. I'm not posting pictures because everyone else has given you all you needed shots of the hotel. The staff has been great. The room, very nice. Here's the warning, if you have a car, don't park on the street unless you go on line and get the overnight pass. The parking police here are sneaky and as soon as that meter runs out they're there. Talk to the valet, he can give you the best options for parking. I'm paying more in parking tickets than what I paid for the car. Even with that, this place is worth stopping in and having a PBR.

    I once again, foolishly, gave this place the benefit of the doubt and waited an entire week for the…read morephone call we were supposed to receive from the hotel's manager to discuss our extremely disappointing experience. No surprise to me, the call did not come, so here is the written review; When we arrived Sunday the 19th, it took the receptionist almost 30 minutes to get us our room. She could not find the room for the couple ahead of us in line. Eventually they stepped aside and allowed us to get our key. She had no idea what she was doing, told us she was new, and no one was around to help her. When we arrived at our room, although we booked a queen, it was a full sized bed. There was a dirty band-aid on the nightstand. Unfortunately since my husband and I were in the service industry for over a decade combined, we often give people the benefit of the doubt and ample opportunities to make things right. The TV was very small and only cable, which often cut to "no service" before reviving itself. The water pressure in the shower was abysmal. My husband bought the Brewhouse Gameday Package because it was our honeymoon. Again, the blonde girl at the front desk had no idea what was happening, no idea what the listing for the package was on the website, and no information. She directed us to the employees of On Tap, who stated "well this just looks like a screenshot from our website" ...which it was. We paid for the package, the receptionist knew nothing of it, and the staff at On Tap knew nothing about why the receptionist knew nothing. Over and over, excuses were made because "she's really new here". We were eventually given our 2 free drinks and our $40 comp for the restaurant, probably just because we wouldn't let it go. Come the end of the Brewers game, we wait where we were directed to. No shuttle comes. My husband calls the hotel, and they say they just made their last run and will not be coming back for us. Again, the brand new, know-nothing receptionist. We were specifically told by the shuttle driver that he would make runs for up to an hour after the game, or until everyone was collected. We took the shuttle there; he knew we were supposed to be on the one back to the hotel as well. Overall, it is pretty gross business to advertise so falsely and to do nothing to rectify unacceptable failures when your guests repeatedly come to you with needs. Had this been a $150 hotel, I wouldn't be writing this. I would chalk it up to "you get what you pay for" but to pay $1000 for 2 nights + the Gameday Package that let us down in almost every direction? I am honestly shocked. The morning of our check-out, we explained to a more veteraned pair of receptionists everything that had disappointed us and let us down during our stay. We were told the hotel manager was on a call; they took down my husband's name and phone number and said he would be called in a couple of days, and apologized. Finally, someone seemed to at least pretend to care. Anyway, to the hotel manager, Christopher - seriously? What could possibly be the excuse? Train your staff. At least a little. Is this just so commonplace at the Brewhouse Inn you just don't bother calling to make things right? Our friends and family will know each and every detail of our frustrating, lame stay at the Brewhouse Inn, I can tell you that much. I hope business for the rest of the season is what you deserve it to be.

    Drury Plaza Hotel Milwaukee Downtown

    Drury Plaza Hotel Milwaukee Downtown

    (58 reviews)

    $$

    Downtown, East Town

    My fiancée' and I chose the Drury Hotel for our stay (2 nights, July 2026) due to its central…read morelocation and prior yelp reviews (much better, by the way, than other high profile chain name hotels in the area). We were not disappointed. Early in the week (Monday-Tuesday), the rates were quite reasonable. Complimentary breakfast, dinners and drinks were plentiful with a nice variety. Parking is in an attached multilevel ramp. Checking in was simple, fast and straightforward. The staff was professional and very helpful. We did not use the pool or workout facilities. Additionally, the hotel is within a short walk to many places to visit in Milwaukee including the Art Museum. Taking all of these features into consideration, the Drury is a fantastic value. We will be staying there again.

    Drury Inn & Suites is not one of those big-name hotel chains known across the country but for those…read morein the know, they offer one of the best values and is the only hotel (at least that I know of) that offers a full dinner service included in the price of your room, plus two free alcoholic drinks per person per night. This is convenient, cost-effective, and the food is actually pretty good, featuring entrées, salads, hotdogs, and a nacho bar. The only negative I will say with this, is that it can become a bit of a zoo during the main dining times: kids running all around, a lack of cutlery at times, and sometimes long lines waiting to get beer/wine/mixed drinks. Despite these minor inconveniences, Drury Inn & Suites offering this sets them above and beyond the rest. This Drury Inn & Suites in particular is walking distance to some of the major attractions in the downtown Milwaukee area, including the Miller High Life Theater, Milwaukee Public Market, and the intermodal Amtrak station. The staff were exceedingly friendly, the rooms were clean, and the beds and pillows were comfortable. Not much more you could ask for in a hotel experience. I would definitely stay here again on my next trip to downtown Milwaukee.

    The Iron Horse Hotel - hotels - Updated August 2026

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