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    Sheraton Norfolk Waterside Hotel

    2.7 (286 reviews)
    Open Open 24 hours

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    The dinner was absolute perfection. I ordered a filet-medium rare. The table side service was even better.

    Stew G.

    I'm not overly sure why some scored this hotel as low as they did. I personally like it. First time staying. We've stayed at the Hilton a few blocks away. The location is perfect. Right on the waterfront, walking distance to everything. Hotel is clean. Excellent views of the river and Portsmouth. General dynamics is right across the way if you have a naval slant. The water taxi is a few steps away. Unless you do valet, Parking is in the garage about a 5min walk away. Best bet is to drop the luggage/check in while the other person goes park. . $15.99 a day isn't bad.. I thought the food was good and very reasonable prices.

    Rose T.

    We stayed here for a baseball tournament earlier this month. Very nice hotel and it was clean. They had free food in the lobby and free orange crush as well. The only thing I dislike about it was the parking situation, they also had prom happening at the time so that didn't help.

    Tamica J.

    Clean rooms and is the typical setup. I went down to the restaurant and decided on the bar. Janelle was the bar tender. Drinks were good. Food is ok. Bang Bang Shrimp had too much sauce and was sloppily put on running all over the plate. Presentation means a lot the shrimp tasted greasy on precooked and cooked again. They were big shrimp just not cooked like I've seen bang bang shrimp cooked. The salsa was good. The cheesecake was ok. I LOVE the location! Two battle ships were across the pier and I wish I had more time b/c I would've taken the tour. Everything else was good and I want to come back to explore!

    Dirty sheets

    Unfortunately i frequent this hotel for work and often times cannot opt out of staying here. The hotel itself is old and run down, shower doesn't drain water up to my ankles for a short shower, carpets look like they never get vacuumed much less steam cleaned. My freshly made bed had dirty sheets. Oh and let's not forget the bed bug issue. They have been fighting this issue for years. My first encounter with bed bugs here was 5yrs ago hoped they fixed it but even with the new mattress covers they still have bed bugs. So much so that when I mentioned flipping the mattress at the front desk the clerk audibly laughed...because they KNOW it's an issue. Even my colleague a few rooms down found bed bugs in his room. They need to shut down, treat the rooms and ditch all the furniture and start over.

    Gloria M.

    Hôtel is clean and has a beautiful lobby area. The front parking gets really busy with limited "15min" spots but they have valet for overnight parking (around $20). I was disappointed that I wasn't able to get any water bottles from the front desk, they said they were out each day I asked and in the morning they didn't have any cup lids so I wasn't able to take a hot coffee to go. The location is convenient, about a 15min walk to downtown.

    Dan R.

    "If I had wings and I could fly I know where I would go But right now I'll just sit here so contentedly And watch the river flow" (Bob Dylan) Right on the banks of the Elizabeth River we found a hotel that should have been an easy five stars. It has a gorgeous lobby, our room was great with a sweet balcony overlooking the busy riverfront, and the location right in Norfolk's beautiful waterfront with access to the Waterside District's attractions and restaurants is unmatched. But there were so many little annoyances that killed those five stars, like death by a thousand cuts. Annoyance #1 was the ridiculously complicated and confusing traffic pattern to even find the hotel in the first place. Seriously, it was confoundingly weird. Valet parking is pretty steep at $35 a night, but hey.. we're in a big city and we've seen worse. When we arrived to check in, we saw two large registration desks with no clear instructions on where to go, or if there was a difference between them. We waited at the one on the right, and no one even looked up at us, they were too busy going at it with their computers. So, we went to the one on the left, and repeated the same act of being ignored. Then we saw someone walk up to the right counter and was waited on immediately. When a gent at the left finally looked up and acknowledged us, we learned our room wasn't ready. It was around 3:30 pm, so that's somewhat understandable because check-in was at 4:00. "No worries" the gent said, give me your phone number and I'll text you in ten minutes. So, we walked through the restaurant's back door and strolled along the beautiful waterfront and then around the whole block for no less than a half hour. No text. When we got frustrated waiting for that elusive text, we walked back to the hotel and took the same door from the back of the hotel. That's when we saw the door was propped open with a rock because the card scanner wasn't working. That seems like a bit of a security hazard to me, so I hope they fix that before nightfall. We went to the registration desk and registered right away. On our last morning, I texted the valet at 6:45 to have our car. At check out, I asked if the restaurant had coffee to go and learned they weren't even open yet, and this was around 7:00 am. I asked if there was lobby coffee available anywhere, and was told there was, down by the gym. It would have been nicer to have let us know when she said the restaurant wasn't open yet. Instead, I had to drag that info out of her like a cross examining attorney. With coffee in hand, we walked out to the valet stand and saw a few cards ready to go, but no valet in sight. We waited and waited, I went back to the registration desk and was told "Oh, bang on the door behind the valet stand". I went back to the parking lot, banged on the door, the guy asked me my name, he went back inside, asked if I had the Buick, I said no I didn't, he went back in, asked me if I had the Subaru, I said yes, and he brought it over. He never acknowledged my text, and I'm 1,000% sure he was sleeping in that room behind the door. As we were driving out, we experienced two things. #1 was the same weird confusion trying to find our way out of the complex. #2 was receiving a text that read "your valet is hustling for your vehicle. Leave a tip at this link". So, there you are, plenty of improvement opportunities to earn that fifth star.

    L. F.

    I would never stay here again, and would not recommend. I reserved a King bed, and the event coordinator confirmed as well, and they were not able to provide one, so I had to have two queens. Once I got into a room, there was dried urine on the toilet seat. Absolutely disgusting. Also, the bartender was incredibly rude. My interactions with her awful. I didn't have lunch there, but I saw several people who were disappointed that lunch either had to be taken to go and eaten in their room instead of in the dining room, or had to leave the premises to eat. I expected so much more from a Sheraton.

    View out harbor side of Elizabeth River
    Tara R.

    Nice hotel with decent fitness room, outdoor covered pool, some harbor view rooms, adjacent to Tides stadium, dining, shopping, waterfront and attractions. No on site self park-Valet $35, offsite garage about a block away $20. If you choose to park offsite you can unload your car & check in (if there is room) before going to parking garage. Agree with another review that mentioned it was confusing when you walk in. There are two desks with no signage or anything to distinguish between them and no one at the desks greet or try to assist. Rooms are nice and hallways are fairly quiet. Mini fridge was a freezer and froze all drinks but happy for something. No microwave. When I checked in online I was given option of no housekeeping or daily housekeeping. Attention to some minor cleaning/maintenance in bathroom and with curtains could take it up a level. If you need to sleep during the day I would t recommend harbor side as you will hear horns from ferry boats.

    Mermaid outside the hotel on the waterside
    Rose K.

    Stayed here for the AGLCA conference. I've given the hotel room a 3- and 4 + for the conference center. The international and York rooms were great. The area outside for the vendors was also great! The opportunity to visit boats in the water was excellent. The food was really good and the service for lunch and dinners was well done !!!! The hotel as a 3 - room was OK. Bathroom needed updated. The carpet in the room also needed updating. If it wasn't for the conference and boating view, I probably wouldn't stay here again. PS. The first night ( Sunday). I'm not sure who let the animals out of the zoo - but they were on our floor at 2:45-3:10 am!!!! Totally rude, loud and obnoxious idiots!!! Not the hotel's fault. But surely people called. The guy across the hall was even outside asking them to quiet down. Luckily, they must've checked out on Monday as we didn't hear them again, thank god!!!

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    Rooms clean, hot water, decent views. When asked for clean towels they gave plus took all my trash!

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    Ask the Community - Sheraton Norfolk Waterside Hotel

    Review Highlights - Sheraton Norfolk Waterside Hotel

    The omelette and waffles are great, but the restaurant staff (Mimi, Mia, Joyce, and the rest) were so unbelievable.

    Mentioned in 6 reviews

    Read more highlights

    757 Events - Decor

    757 Events

    (2 reviews)

    I so cannot remember the owner of this place, but hopefully I took a picture of the card and posted…read moreit here. Nevertheless, this place is phenomenal!! I believe this place is fairly new, because I so remember something else being in this spot some years ago. However, I could be wrong, but let's focus on present day... I was invited to a 50th birthday celebration here last Saturday. I had a general idea of where the place was located since I am sorta familiar with the area being a native and all. But we arrived close to 7pm and everything was all set up. My friend advised us to arrive at 6:45pm because it was a surprise party for her husband... so we popped in and everything was in tact. Even the workers were on their post awaiting to great the guest and provide service. I especially loved seeing this! I don't know about you, but I have been places where people are still setting up or put the early arrival guest in a waiting area until the main area is set. Well not at 757 events, they were on point!! I can be long winded when writing reviews, but I like to give yall an experience and feel how I felt when I visited. Especially, since this is the first review... This place is really all the rage!! Not too big of a event space, but just the right size to entertain a group of 100 maybe more. But a few tables were set up along with a few cocktail tables... a club lounge vibe it gave. I believe the owner decorate the spot, so my friend gave a vision and it came to life last Saturday night. Another big plus... the owner catered the event. The buffet set up is away from the party people... I loved this!!! I didn't have to worry about smelling like food or even the venue smelling like food! The bar set up... another big plus!! I believe the bartender was set up through the owner and he was on point too. Even though he was a one man show, he kept the drinks flowing... no complaints, all smiles!! Now the parking lot is rather small. I did not notice if more parking was behind the building. But if you arrive early enough no worries here, as we did. Overall, this place is gorgeous and far as I can see ran properly and with love! You can tell whoever is behind this, loves what they do. I highly recommend you look into this venue space for your party needs big or small. Take care and enjoy life :)

    Simply amazing! I found this place on Eventective while searching for an all inclusive party venue,…read moreI am so glad I did. I emailed them and was immediately contacted by Karen, the owner. She is such a joy to work with. For someone like me that worries about every little detail, I felt comfortable leaving it all to her. She is professional, kind and makes sure you are at ease during the entire process. I told her exactly what my vision was and she went ABOVE AND BEYOND. The staff that was there on the day of my event were also very friendly and professional. We loved the bartender. Most importantly, the food was delicious. Not one complaint was given. You will not be disappointed if you book with 757 events. They handle it ALL, food, decorations, liquor, DJ if needed. My husband had the best surprise party ever. I will book here time and time again. Thank you, Karen, and your wonderful staff!

    Norfolk Botanical Garden - Gift store

    Norfolk Botanical Garden

    (321 reviews)

    Always a great time at our local Botanical Gardens! It's really amazing what a beautiful day…read moreoutside can do for your mood and NBG is just the place to do it for you. Always clean, great employees, and lots to do. They hold homeschool events and events open to all and for all ages. Our favorite thing is to butterflies, we have used it for both homeschool science and art. Everyone who has worked there and we have interacted with has been extremely friendly. Then if you or your kiddos love planes you can go and watch the planes take off.

    The Norfolk botanical garden has been on my list of places to see since I went to the national…read morebotanical Gardens in Washington Washington DC. I'm very glad I had the opportunity to visit and even more excited to become a member. Not only are the grounds impeccably gorgeous there are many ways to view them rather than just on foot. The free tram runs every hour and runs all around the entire property, giving you a good feeling for the gardens. There is a tower lookout, a butterfly garden, a Japanese garden, a rose garden, and even two beautiful redwoods. The most exciting feature is yet to come in September. The garden of the future, which is currently in progress . A stunning glass building that is an architectural feast for the eyes. I can only imagine it in its full splendor when it is complete in September. The garden of the future will include tropical gardens, arid gardens, and a café and when I am most, especially excited to see is Dale Chihuly has several of his pieces incorporated within the exhibits. We had the opportunity to take the boat ride, which I highly recommend Carolyn did an amazing job fighting the winds on our excursion, as Louis described to us the different wildlife that inhabit the water. I am excited to visit in the fall to see the gardens in transition when we come to experience the Garden of the Future.

    Fred Heutte Center

    Fred Heutte Center

    (5 reviews)

    I can't recommend The Fred enough. We held our wedding here in September 2025. It's nestled in a…read morequiet, cozy area of Ghent, and we loved the natural gardens for our photos. Their pricing was also perfect for our tight budget. We felt so lucky finding this gem. Eleise was wonderful. She always answered emails or made herself available when I wanted to visit the venue twice more after signing the contract. We had just under 50 guests, and the space worked beautifully for the romantic and intimate setting we wanted. We had an outdoor ceremony and used both the indoor and outdoor spaces for our cocktail hour and reception. The only thing I wish had been different was being allowed to set up a little bit the day before. I was told it wasn't permitted due to past negative experiences. We were able to rehearse our outdoor ceremony the day before, but didn't have access to the indoor space. Because of that, there was a lot to do on the wedding day, and my crew simply didn't have enough time to get everything done. That wasn't The Fred's fault, I should've delegated things a little better and asked for more help. Looking back, even a couple of hours the day before just to walk through the space with my planning team and place stickies around the place explaining my vision would have helped tremendously. Just something to consider when choosing your venue.

    I've been here many events ago and recently had my own event here. The guy running the place is…read morealways nice and accommodating. The center is in the beautiful part of the Ghent area. I wish they can do something about the landscaping because It looks like big bushy weeds growing everywhere but I'm sure that's part of the "look" For the inside there are 2 floors you can make use of that includes a kitchen on the first floor. The center itself is spacious and for what I needed it for, it fit the need. The place is dated and could need some major remodeling.

    Sheraton Norfolk Waterside Hotel - hotels - Updated September 2026

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