I Experienced quite an interesting Yet super Wet/pouring day here in SoCal; well, my new job sent me here for paid in-person CPR training, Part 2 on our Elite Badge 23' Day. Getting here was painful, because it was literally pouring rain (I left super early too): but what was worse was the City of San Gabriel was flooding across from Sheraton Hotel, San Gabriel. But it wasn't just the City of San Gabriel, the City of Arcadia was also flooded! Since this event was held in one of my favorite cities, I'm keeping it at 5-stars. The venue was totally awesome and so was our Instructor. He was very thorough and detailed. He made us actually practice significant sections. It was more like a condensed course squished in less than 2 hours from our 8-hour online training that we had to complete prior to attending earlier this morning's in-person training. This was a longer program through the American Heart Association compared to Heart Plus one I went through last time before my CPR card got expired. Thank you to Sheraton, San Gabriel for hosting today's CPR session through AHA in (Hollywood Room)! It was an extremely upscale venue. Also, Not sure why CPR classes have all been held inside Inns or Hotels?! read more

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First of all, I would've gave a zero if this App. would let me. This is our second time stayed at this hotel. We had a good experience the first time as you can see from my previous review. And also because we came here during Xmas and didn't get to use their pool! We brought my niece here for some time off from distance learning. She loves playing in the pool so we spent few hours at the pool side. For the time we were there; never saw any worker came by the pool to check if there's enough pool towels or guests are ok!? Anyhow, pool towels ran out and we had to use the ones from our room! The worst part is yet to come... after my niece got out of shower. She noticed extreme itchiness at the right side of her body. I was terrified when I saw it. It was the big patch of redness and rash on the side of her body. Luckily I brought hydrocortisone with me and applied some on her. 15 mins. later more rashes appeared on her body ( see pics. below.) Spoke to the mgr. on duty (Alex) about this situation. He told me that they've already checked the pool water and everything is within the guideline . He thinks my niece may have caught a bug bite or some sort. Bottom line is it had nothing to do with the hotel! I'm very upset about the way he handles the situation. No sympathy and doesn't take responsibility of the matter! I think we are better off staying at the Hilton San Gabriel. We've been staying there every time we come to LA. Great service, clean place and friendly staffs. Definitely not coming back here! Keep your kids away from the pool if the have sensitive skins. read more

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Customer service and starbucks is a big plus. Fairly new hotel with the bare minimum. Don't expect too much extras i would say if you've stayed at more luxe places. The parking is located awkward on the side but plentiful with the elevators centered to the garage so you won't get lost. it smells amazing when you walk into the lobby. Their desserts are from a local bakery marked up of course! would def book here out of convenience. it's weird that they don't include certain toiletries you would have to ask front desk -ex: toothbrush read more

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Room is nice, clean and spacious. Access to lounge is nice with breakfast and evening bites. Great location in SGV making it close by to lots of great Asian food. read more

Sheraton Los Angeles San Gabriel was superior from the hotel itself, workers and guests. The hotel was elegant, quiet, sparkly clean and felt very welcoming for family and business people. The workers were professional, polite and respectful. The guests from this hotel were quiet and respectful which unexpected. In the future, I would book this hotel again. This hotel is a perfect 10. I just wish the double queen room has a sofa and the suite has 2 queen beds as an option. read more

The employees make you feel at home. They are so polite, friendly and helpful. The ambiance is beautiful. I loved my room. It's first class. The colors are so relaxing and the bed and pillows are so comfortable. I've been at the hotel for 7 months!!!! Since the Eaton Canyon Fire. My favorite employees are Galinda and Carla that work in the restaurant. They give first class service and are incredibly nice to me even if it gets very busy. They make us feel we are VIP, because they are so accommodating to both me and my son. Both of them make the hotel experience first class. For dinner, we eat in the lounge in lobby. Their employee, Jorge, is incredible. He is both the bartender and server, and works there by himself even when it gets busy. Jorge always makes us welcomed and gives me the best martini. He brings our dinner with all of the condiments that complement the food. I've also had interaction with Management. They are incredible. John is in the forefront of handling everything. He is always right on top of handling anything any customer needs. Paolo is the Director. He must be a great developer of the staff, because -all of them are so awesome. read more

This is our favorite place to stay when we come to SoCal. The experience begins as you walk into the lobby and you are greeted with a wonderful scent, the staff is friendly and attentive and try their best to accommodate our requests. We always have a good experience when we are here and they have some of the best pillows! There are a few things I wish they would add that would make this place a 10 for me. I wish they had microwaves in the rooms (at least the suites) or at the very least in the club lounge so I wouldn't have to go ALL the way to the lobby yo warm up my food. Another thing I would like to see are some veggie protein or turkey/chicken options in the club lounge for breakfast as everyone doesn't eat pork and beef. And lastly I think their should be TVs in the bathrooms that have tubs so guests can enjoy a movie or show while relaxing in the tub. All in all it is a great place to stay the staff does a good job of keeping the property clean and the staff is helpful and friendly whether it be the housekeepers, the lounge/bar staff, bell hops or front desk staff. As Ambassador Elite members they do a good job of making you feel valued and have a gift at the dest or even brought to the room during our stay and that is a wonderful touch read more

I came here for a friend's wedding, and as part of the wedding, there was a multiple course Cantonese style dinner, served at tables of 8 or so. The first course was a standard cold plate platter with roast pork, beef, and jellyfish. The roast pork was super sweet and tender. The rest were fairly standard. The next course was a hot and sour soup. Fairly decent, nothing too special. There were dried scallops but I didn't really taste them. The next course was black truffle roast duck. That was my favorite course of the entire meal. The black truffles really enhanced the flavor of the duck, making the duck super savory and buttery. I did not eat the prawns. After that there was black pepper beef tenderloin. The beef was somewhat on the chewy side and I would have preferred a bit more black pepper. Then there was the lobster, just about as good as any Cantonese restaurant in the area. I did not eat the steamed whole fish or the broccoli. The last course was an egg fried rice which was fairly standard, and then we had sago for dessert which was quite good. Overall, it was a solid wedding dinner and quite tasty. The place was very clean and nice. read more

Rooms and hotel are clean, but it's nothing special or fancy. Let's just say that you get what you pay for. There's a breakfast buffet that's included, but it's very subpar and nothing special. We chose to get breakfast and coffee at the Starbucks right next-door, even though we had to pay. read more

Frequent traveler here and I have to say the staff at this hotel is sub par. If you care about service, stay away. If you're just looking to stay at a room it's decent. Lots of hospitality training needed at this place and they're supposed to specialize in that! read more

Located in a busy Asian neighborhood, this is a beautiful, clean, and fancy hotel. I attended a wedding here, and also stayed here for about a month last fall. Wedding - Guests are given a special parking rate of $5. Because this was a Chinese wedding, the food was served family style. The only weird part was that as soon as the servers placed a dish on the table, they returned shortly after to take it away, even if there was still food on the plate. Then they would bring the next course. It felt rushed. Hotel Front Desk Ivan and John are the absolute best. Both are the nicest people ever, and make you feel like you're old friends. They were extremely empathic whenever a situation arose, took care of my questions quickly, and always with a smile. Thank you guys for all your help! Hotel room The best part of the room is the waterfall shower. Trust me on this. Beds were comfortable, room was clean. At the time of my stay, I had to request housekeeping at least 24 hours in advance at the front desk. Parking There's garage parking at $15/night. Club lounge You will need your room key to enter. Available all day are an espresso machine, water, Pepsi brand sodas, and snacks like peanuts, trail mix bars, and fruit (banana or apple). Breakfast is served at set times in the mornings. In the evenings, there used to be happy hour appetizers but due to covid, this perk was paused. Lounge Breakfast Mark is courteous and kind, he always made me feel welcomed. Ling was nice at first, but after a couple weeks, she seemed bothered that I was still there. During my stay, the staff was required to serve the food. There was always one protein (turkey sausage, bacon, chorizo sausage, vegetarian sausage) and scrambled eggs for hot items. In addition to the hot foods, you can ask for a small plate of fruit, breads, and pastries. Breakfast was fairly routine and after a few weeks, they started offering hard boiled eggs, served less portion of hot foods, and bagels were no longer available. Per Ling, management only allowed one egg per guest, provided a small amount of food to serve all club guests so everyone gets less, and no more bagels for guests. I found out about the last one when I was scolded for asking for a bagel even though I had one the day before. So if you're only staying here for a short time, the service from ALL staff will be friendly, but don't overstay your (already paid for) welcome. Being a titanium member during covid times at this hotel wasn't all that great. And there was no compensation for the lack of usual perks. At check in, the only option was 1000 points, which aren't worth much. The restaurant was closed for the buffet breakfast, which would normally be a check-in option. To make it up, the hotel said the breakfast buffet would be in the club lounge in the mornings, except that one of the staff would guard the food. I still give this hotel 5 stars because it was a great experience overall. I understand the hardships of the pandemic, but also wish it could have been made up for in some way. It is what it is. Thanks for taking care of me! read more

This hotel is run by (according to several employees) old Chinese lady. Whoever the GM is. She's running this hotel to the ground. There has been situations where she would shut elevator banks and have only 1 operate instead of all three. Club lounge is an absolute joke. Breakfast is always the same. Frozen baked pastry that tastes like cardboard, scrambled eggs and mixed potatoes. Breakfast in general is really bad. Late night snack? Nope! Bags of chips? Nope! Instead, there's a peanut jar and salted pretzel mix in a jar. Cmon lady! I've seen so many people just stick their hands inside that jar. I've told this to working employees and they just seem to brush it off. read more

It's my third time staying at Sheraton Los Angeles San Gabriel. And it's the worst experience I ever had this time. First of all, the club lounge serve breakfast from 7:30-9:30 am, Mon to Fri. I came here around 9:20am, the staff already removed most of the breakfast dishes, and I only have few option to eat. No bakery left, and no egg left. I felt very annoyed cause if the serving time end at 9:30, the staff shouldn't remove the dishes before 9:20am. Second, the club lounge staff made me feel extremely uncomfortable. Why I filled my plate with foods, the staff kept watching me which gave me a feeling that I shouldn't eat too much. Really? I paid for the hotel room fee, right? The food is also included. Overall it's very bad experience, $600 per night spent, and that's how I was treated. read more

Our wedding day at the Sheraton San Gabriel was an absolute dream come true, thanks to the outstanding team and beautiful setting! We wanted an outdoor ceremony and an indoor reception, and what a perfect place to have our wedding at! The Garden Terrace was on the 2nd floor near the pool area and was beautiful with bamboos in the back. The banquet hall was also very beautiful and spacious. We initially had a rocky start with trying to book this venue. We were in contact with a sales manager that gave us wrong information, and she also told us that they do not book out events until 8 months before the date. So we waited and tried contacting her again, but no response. I sent in another request through the Sheraton website and someone else had responded saying this person had left the job, and the information we were provided was wrong! BUT, other than these shenanigans, we were paired with Ella, a catering sales manager, and she was amazing! From the moment we started working with Ella, she was incredibly responsive and helpful. She guided us through every step of the planning process, addressing all our questions and concerns promptly and with genuine care. On the big day, everything was executed flawlessly. The venue itself was stunning, providing the perfect backdrop for our special day. The staff went above and beyond to ensure every detail was taken care of, from setting up the decor to coordinating with our vendors seamlessly. It was raining on the morning of, but all the chairs for the ceremony stayed dry. One thing that stood out to us was the exceptional service provided by Ella and her team. They were always there to assist us, making sure everything ran smoothly and ensuring that our guests were comfortable and taken care of. There were more guests than expected for the ceremony, but the team immediately brought out and set up more chairs for them. For dinner, our deal breaker was to have traditional Chinese family style dinner, and the Sheraton seemed like the only hotel around the area that provided this. The food was AMAZING! I wish I had more time to sit down and enjoy the food. There were multiple levels of menus. We chose the Gold menu and had 11 courses, including appetizers and dessert. We were also able to make any adjustments, such as moving the fried rice to an earlier course and adding noodles to the lobster dish. In short, our wedding at the Sheraton San Gabriel was an unforgettable experience, and we have Ella and the entire team to thank for that. If you're searching for the perfect wedding venue with top-notch service and a responsive team, look no further. We couldn't have asked for a better place to say "I do"! read more

This is a nice hotel, especially if you don't experience any issues. I got lost in the parking a couple of times because the signs aren't the best. I got the Junior Suite to stay at for one night before my wedding. My reservation also came with access to their Clubhouse Lounge which has free breakfast and drinks throughout the day. The issue I had while staying at the hotel was my parking pass didn't work, the hotel key would stopped working randomly and I almost shock myself when I tried to adjust the lamp near the TV. The lamp was too high so when I tried to lower it, I saw sparks come out so I unplugged it and didn't turn it back on. I really like their robot luggage carrier and also their robot towel roller. It was nice to see when I was walking on my floor, other people say that it freaks them out. read more

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This is a review for a stay in May 2019. My parents and I were in town for a banquet (Grand Harbour) and I booked a Club lounge access, Guest room, 2 Queen, Top floor for one night. As a kid of the 80s, my dad would always book the Best Western on Atlantic in Monterey Park when visiting our extended family. During that decade NBC Seafood was a popular spot for holding banquets when relatives are the time lived in Montebello and Rosemead. Then at the turn of the century, I would make monthly road trips (why not?, gas was under $1 /gal for the Prelude) and crash at apartments near UCLA and drive across the 10 to the SGV to eat at Garden, OK Cafe, Noodle World and Ocean star. Fast forward to 2019, the location of this hotel is in the heart of San Gabriel. Minutes away from Monterey Park, Alhambra and the countless boba shops like Bopomofo. The hotel itself is still fairly brand new, grand lobby with a parking lot that is surprising big. The Club lounge was nice with breakfast consisting of scrambled eggs, potatoes, bacon, fruit and variety of baked goods. A fun spot to chill in the early evening with snacks like pizza. If you hang around the hotel long enough, you might eat your money's worth. It's part of the Bonvoy program so this is a descent spot to collect them points. I believe there's a new Courtyard off Atlantic so the Hilton on Valley is no longer the newest kid on the block. (Remember when Lincoln Plaza was the $hiet in the 90s?) The next morning, we had dim sum conveniently across the street at Five Star at Focus before we made the nice six hour drive back to the Bay. read more

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Pretty hotel with a large conference room. The venue was professionally done by their staff and it was nice. The wait staff was also nice and attentive. read more

Sheraton - Hotels Near Me - San Gabriel, California

I'm so glad I found this gem last minute! Originally I had booked another hotel in LA but it didn't turn out as expected (pictures online were decieving.) Upon our arrival we found a hotel that was extremely outdated. The rooms, building, and elevators were just not it (I will posting a review on that hotel!) Anywho we immediately searched for another hotel to stay at and found Sheraton San Gabriel! Let me tell you I'm extremely happy we did!! The area Sheraton San Gabriel is located I felt safe. The hotel has a garage and there's a fee you pay, which I didn't mind. The staff is very attentive and friendly. Super clean and well kept. They have a Starbucks and Japanese steakhouse in the same building. The lobby decor is very exquisite. From the lobby to the elevators and rooms it smells and looks clean. If you are in the area I definitely recommend it! This is by far my favorite hotel I have stayed at ever! Thank you Sheraton for such a GREAT experience! read more

The Sheraton San Gabriel is an elegant hotel that uses its beauty and modern-day technology to provide a superb experience. Immediately, as you walk in you will be mesmerized by the crystal chandelier and high-end decor! It's beautiful from top to bottom and keeps your eyes occupied. The hotel bar and business area are located in the lobby and you will also find a variety of lounge areas that are furnished differently. This is perfect to take IG photos or just sip your coffee near an indoor fireplace. Besides the beautiful aesthetics of the hotel, it has some of the best amenities. A gym with state-of-the-art equipment and a beautiful courtyard with an outdoor heated pool! It's fantastic and provides some of the best relaxation options. The room continues the luxurious theme and is equipped with an office, mini-fridge, teapot, coffee maker that brews Starbucks coffee. The marble bathroom was elegant and had a dual shower head that added an extra touch of relaxation. One of the coolest things at the Sheraton San Gabriel is the robot concierge! They check your luggage in and out and you will see them roaming around keeping the hotel clean. I enjoyed the location it was walking to local supermarkets and restaurants. It was about a 30-minute drive to Los Angeles in about an hour's drive to Santa Monica. Parking was a $15 charge per night within and out privileges making it sustainable for a week stay. Due to COVID 19 housekeeping was unavailable which was not my favorite but I respect the safety protocol they are taking. Overall, I was extremely satisfied with my stay and I recommend it if you are looking for relaxation and a luxurious stay! read more

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We stayed at the Sheraton for 7 nights as our house was undergoing renovations. This was such a treat and staycation as it was right in the heart of San Gabriel, where all the action is! The restaurants inside the Sheraton are all closed due to pandemic, but there's so many restaurants that are walking distance, you can rest assured that you won't starve during your stay here! For those who need to start their day with a cup of joe, Starbucks is attached to the hotel lobby, so you won't even need to dress up to get your morning fix! The only bummer is that you can't pre-order on the app, but that's just me being lazy to the max. Our check-in process was pretty seamless and we also got a room upgrade since we were staying for a week and also got great pricing by booking directly on their website. During the pandemic, there is no daily housekeeping, which was a bit of a bummer since we stayed here for a week. However, we are able to request for toiletries from the front desk. There are also complimentary water bottles, just ask! Our room was quite nice, with a king bed and fluffy pillows. There's also a desk and stable wifi for our remote work situation. We can also take some of the virtual meetings on the couch in our room to switch up the scenery! There's also options to do some work in the lobby or outdoor pool area if you're not taking calls that require privacy. The ambience in the lobby is quite nice with low-fi lounge music. We were located on the 2nd floor so we can easily see if the gym/pool is packed. Unfortunately the week that we stayed was quite chilly so we did not get to make use of the pool. There is no complimentary parking and the cost is $50/night as of April 2021. Luckily, we are residents of San Gabriel and already have our annual permit for street parking. We were able to easily find parking down the street every night. Be warned that if you do not have a permit, DO NOT park on the street overnight. The San Gabriel police are really diligent in giving out tickets. Would you rather receive a $53 parking ticket or pay $50 for the hotel garage parking? Pick your poison. The difference is that, the ticket ruins your mood. read more

Sheraton - Lobby - Hotels Near Me - San Gabriel, California

I stayed at the hotel for a staycation and loved it! The rooms are wonderful and I really had a lot of fun using the robot bellhops and guides -- they are so cute! One of my favorite things is that the TV in the room lets you watch Netflix with your account and YouTube as well. So fun! I didn't get to use the pool, but the workout room was clean and had a lot of great machines and weights to use. I also loved the lobby decor and visited EST Prime Steakhouse for a delicious dinner. Overall, it was a relaxing, and spectacular stay! read more

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I stay at 6-10 hotels a year. First time I had such a bad experience from the front desk of any hotel. This oldish man with an accent was rude beyond reason. Judging from the way he acted towards me, he's probably like this to everyone. I'm appalled how he is still working here. My best guess is Sheraton just doesn't care. read more

Last month we had the chance to stay at the newest hotel in the San Gabriel Valley. It's just down the street from the Hilton which I normally stay. This time the Sheraton's prices were approximately the same. The newer Sheraton has a couple more restaurants one Chinese and another a steakhouse. The top floor is is the elite level with a nice club lounge. With my platinum Marriott / Starwood level upgrade, breakfast was provided in the 24 hour club lounge. Basic drinks and breakfast in the lounge is just ok. The rooms are slightly larger then the Hilton but since it's new the amenities are much better. As you check in, there is a robotic bell man that will help you with your luggage. The lobby is large with a bar. During our stay there was minimal staff interact with. There is underground self parking for $15. If the price level is $160 per night the Sheraton is a better option. read more

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A hotel built 11 months ago in San Gabriel, January 2018. The hotel is beautiful, ambience is great, however the location makes you feel a little claustrophobic since it's in the smack dab of little china town; constructed mini malls soon to be. The hotel has more so of a "square" shape to it with a court yard in the middle, so if you're unfortunate and have a room located right on the other end there is no "cross-bridge" that cuts through, which means you might have to skip cardio day at the gym since you'll be walking quite a bit, especially if you're carrying luggage. The halls are wide and modern. The view is not so great if you're facing the courtyard, which you'll have plain view into other rooms, including a glimpse of another occupancy with their clothes drying against the window...lol - feels a little claustrophobic if you ask me. If you get a view of the outer end of the hotel, I'm sure it's nothing but "little China" and construction. I thought the walls were thick, but unfortunately that was put to test when I was awaken to a family of a crying baby and screaming kids banging on the walls at 1:30 in the morning followed by multiple knocks on their door by housekeeping catering to the guests trying to tame their children; the hotel won't lose points for this one since it's not their fault. Playing nature sounds on Spotify resolved that one! The parking wasn't the greatest. Three levels underground - $15 for self and $20 for valet. The spots have plenty of move space, however not too many, I found myself having to do a three point turn to go down an extra level at times. Disappointed there was no pantry. Found myself craving a post snack after my run, however their restaurant closed early and no other food options but to order in food, which I figured I'd wait the following morning. The Sheraton club lounge was nothing too great (not vegetarian friendly ). I'm a diamond member with Hilton and platinum elite with Marriott; I'd say the breakfast was meh and the 5pm happy hour mediocre. I still vote Hilton executive lounges over Sheraton club lounges any day. Staff were friendly and acknowledged every need. Prices are average for the area. Total cost: 185.70 for one night read more

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Clean hotel. Stayed here twice as a platinum marriot member. Includes breakfast at 7am on the 6th level in their club house. Rooms are pretty sound proof. Beautiful lobby. Microwave to use in lobby for any late night eats. read more

Stayed here the other night and it was a pleasant experience! Online reservations via Marriott.com was seamless although it was a touch tricky deciphering between a standard vs. deluxe room. The property looks more like an elegant castle in a somewhat rougher part of East Los Angeles. Self-parking in the underground garage is $15/vehicle per night. Check-in with Heidi K. at the front desk was an outstanding experience. Heidi took the time to go over the complimentary Wifi for booking direct, along with the amenities of the 8-month-old property! She even went above and beyond to see if she could secure a table for dinner at the Chinese restaurant on-site, which I already had! Despite being a brand new property, letters from some of the signage were already falling off, the toiletries holder was "missing" from the shower, and the rainfall shower water pressure was rather limited.. In addition, the robots in the lobby didn't quite function to carry luggage to my room... The room itself was very spacious. The Sheraton signature sleeper mattress was excellent that resulted in a phenomenal night's sleep! My "deluxe" room facing the courtyard was mostly sound insulated from the street although I still heard the other guests walking in the hallway... There appeared to be two Wifi options, a regular "free" Wifi along with a "premium" $9.95 Wifi for those that booked direct with Marriott/SPG. Breakfast options were clearly laid out in the room with in-room dining along with dining in the restaurant downstairs at $24.95/head. read more

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This hotel is gorgeous! Got a great deal on Priceline. The rooms are clean, roomy and beautiful. But the best part are the heavenly beds! Omgawd! Best bedding, pillows, sheets and comfort! I tried the swimming pool this morning and i loved that it was warm and had a towel station with showers, changing area and restrooms. Parking is $15 a day which sounds like a lot, but is cheaper than the Sheraton downtown LA which is $42 a day. This hotel is like a mini resort. There is a restaurant, bar, Starbucks and lot's of seating areas both indoor and outdoor. This hotel is new, just opened in January of 2018. The staff has been pleasant and i am enjoying my stay!! read more

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I was in this hotel (room #546 ) last weekend for 2 nite. the first nite is ok, but the second nite I got 9 bug bite on my arm. I told and show the lady who do the cleaning that there is bug bite in the bed. her reaction is NO WAY read more

I just called front desk and JuanCarlos Martinez (believe that's his last name) was awfully rude. Don't even know how he works at a hotel as a front reception. Poor etiquette. I called for refill for bottle hand soap said it couldn't be done until tomorrow morning.... Then I asked for water bottles. He said he'll bring someone up. I've been waiting for over 15mins I called back and very rudely he said there's no one working here only him and security is coming to drop off water bottles in 20mins if not I can pick it up myself. I told him he could have told me that earlier I've been waiting. He just says yeah ok and hangs up. I called back again twice because he didn't answer the phone call the first time. Again very rudely... I asked for his name and like I mention is JuanCarlos Martinez. I told him I didn't have to be so rude about it and hang up on me that I'll be calling front desk in the morning to complain. He literally laughed at me and said oh rude, if my supervisor is right here next to me, byeeee and hung up again. First of all I thought that JuanCarlos guy said there was no one working here right now besides him and security... but now all of the sudden his supervisor is right next to him? Which one is it ? That guy is so ghetto I don't know how he works here, the worse costumer service I have ever received from a Marriott. Lovely hotel but after this I won't be staying here anymore. Not with someone like that on the phone talking to costumer so rudely. Who does that guy think he is ??? read more

The hotel is one of the best in the SGV. Although it's not as good as Asia hotels, they seem to have wanted to emulate them. Members have access to a nice club room that serves breakfast buffets. Probably the best part of the hotel is the entrance and grand foyer. There's a bar/lounge with plenty of seats. In the back, the dining hall doesn't seem to be open, and the restaurant only serves dinner. I loved the rooms, they were so clean and the suite was so big and comfortable. I have a theory why there aren't many nice hotels on the west coast : most people have big houses, so they don't need luxury hotels. read more

This hotel is definitely a hidden jewel. The interior design was nice and it looked like they put thought into decorating. The lobby was beautiful and comfortable. The staff that helped us through out the stay were polite and helpful. read more

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The Sheraton hotel is finally opening after months and months of construction on Valley Blvd. Its neighboring competitor, the Hilton Hotel, is only a block away. The hotel is absolutely gorgeous and offers a Starbucks, spa, and dine-in restaurants including a steakhouse and sichuan restaurant. I am not entirely sure how I feel about the gentrification of the area as I have been coming to the San Gabriel Valley (SGV) for years. The hotel itself is small as it only has four floors of rooms (288 rooms and 17 suites). I imagine the hotel is catering to a specific group of people as there is chinese sign that says Sheraton and a mandarin-speaking concierge service. I mean it is the SGV. So I am curious as to how the hotel and its clientale will affect the landscape of this predominantly Chinese community. read more

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Stayed here three times in the passed 10 months, although it's a bit more expensive than the Hilton two blocks down most of the time, but it's overall a much better hotel. Everything is new and upkeep is on point, parking garage is clean, space and driveway is wide and entrance ramp won't scrape the bumper of your 911. Check in check out is quick never have to wait in line, and always get the room type I booked even with 3rd party booking site. Really happy with my experience every time, hope it stay awesome. read more

I have lived in the SGV since childhood and have driven past this hotel many times while going out to eat or grab boba, but never thought I'd host my wedding reception here. In checking out venues, my now-husband wanted to upscale things a little more than your typical Chinese wedding banquet at a restaurant, so we looked into a few hotels in the local area. What stood out to us about the Sheraton was the hospitality we received and the feeling of being welcomed, it didn't hurt that the hotel itself looks glamorous with their high ceilings and decor. One of the big selling points, because of their clientele, is that they could provide the 10-course banquet within the hotel itself. This meant that we wouldn't have to worry about catering or trying to bring another catering company on-site to provide the meal for our guests and vendors. My only critique was that we had to sign our contract prior to the tasting, so we had to trust that the food was good, which it was. I had some faith as the food would be provided by Opal, their in-house restaurant, that my maid of honor had great reviews about. Some staff we would like to shout-out are Raquel Lucas, Conrad, and Arturo. Raquel and Mylene had been with us at the beginning when we were just scouting out venues, they were and continued to be very transparent; they encouraged us to look at other venues to make sure we wanted to have it at Sheraton, which we did. Conrad greeted us at the tasting and wanted to ensure us that the flow of service the night-of would be seamless. While we have never met Arturo, the banquet captain, our wedding planner, Dee, assured us that one of the reasons why our dinner would be seamless is because of him and his staff; so we would also like to extend a heartfelt thank you! read more

Best hotel in this area! Only 20 mins away from the city. Uber clean, renovated rooms so it feels like a 5 star hotel. Netflix and other tv streaming apps on there except HBO Go :( Parking garage connected to the building and super quick check in. It was a little cold after we got out the shower but thats a personal problem lol. Great place to stay, HIGHLY RECOMMENDED! read more

I booked a room of 409 sq ft, but it is small. I booked two queen-sized beds but got two full-sized beds instead ( I have two queen-sized beds at home so that I can do a comparison). I did not realize it until bedtime, so I did not ask for a change of room. The mattress was uncomfortable and lopsided toward the middle, so I did not sleep well. read more

Beautiful hotel! We stayed here a couple of nights to be nearby my family and it was so easy to move in and out of the hotel. You can go to and from the garage directly from your floor. The rooms were so clean and spacious. The staff was friendly and very helpful - super quick too when we asked for towels. The location is great since it's right off of Valley Blvd and the lobby entrance and garage is on the side. Will definitely recommend this place when staying in the San Gabriel area and will definitely return! read more

Second time visiting the hotel. First time for a banquet in the balllroom and this second time for a meeting in one of their small conference rooms just off the lobby bathrooms. Really confusing as the entrance door was unmarked. Afterwards went to Omaniku restaurant. Parking is confusing and expensive, $15 with validation for the SGV. read more

After having such a positive experience in February and because I also missed the breakfast at Sheraton San Gabriel, I decided to book my last night here for this recent trip in October. After a long day, 5 hours of road tripping from Vegas and also visiting with family, we had finally made it to Sheraton, it was after 11 pm. I was very tired, exhausted, sleepy and grumpy! When I arrived at the front desk I was the next in line and there was only ONE front desk staff working. The guy being helped had problems with his reservations, I was in line for over 10 mins and the line got long. Finally, when a 2nd front desk staff came out to work, I was already more grumpy. I was able to check in got my keys and parking pass but I was too tired to ask about the breakfast. I remember last time the staff who helped me mentioned I have breakfast that was added on my card. I thought it would be automatic so when I called the front desk to ask, I found out I don't have the breakfast on my card. When I questioned why, the guy said it was just that one time, its not the answer I received back in February. It is really strange how the staff of Sheraton can pick and choose who gets breakfast or when? One of the reason why I booked the Sheraton, I would have stick back to Marriott hotels, where I stayed the first 2 nights of my trip. I don't know maybe it is because I was being grumpy at check in that they excluded breakfast. But Thats is ok, it is what it is. The other main reason is to get a good nights rest before we leave to go back home. The next morning as I was still half asleep, I get a knock on my door, it was around 7 am and I wanted to squeeze in some more sleep. Who was knocking I wonder, the housekeeping staff wanted to know when I am going to check out. In my mind, I was like WTH, What the heck?! Who does this, I've stayed at tons of hotels and I have never had this type of treatment, unacceptable. My reply to the housekeeper, I don't know when I plan to check out. I will check out when I am ready to check out. My husband also mentioned that she knocked 2nd time to check again. I am sorry but this is really low & rude of staff to do this and at a Sheraton too. As we walked out of the room, the housekeeper looked very happy to see me check out. Sheraton management, If you want to question the housekeeper, she is a skinny Asian lady with short hair, looks reddish hair. One thing I am happy with this stay is that, I got to take a very nice shower and we got a good night's rest and the beds are comfortable. Next time I rather check in to the Motel 6!! read more

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This review is solely for its lobby and its onsite Starbucks. This hotel is a few years new, very comfortable and decorated tastefully with modern finishes. I am a local so no need to stay in one of the rooms, but I needed to wait for someone and decided Starbucks and a clean sitting area would be perfect. There is also a high end fusion restaurant Omaniku located here which I have upcoming reservation for. Review after visiting... read more

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