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    Sherman Arnold Optmtrst

    5.0 (1 review)

    Services - Sherman Arnold Optmtrst

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Sherman Arnold Optmtrst Photos

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    6 years ago

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    Long Island Ophthalmic Concepts - Dilation waiting room and hallway

    Long Island Ophthalmic Concepts

    2.7(13 reviews)
    1.2 mi

    If I could give 100 stars, I would! Let me tell you about…read morethe dream team: Dr. Li and her right-hand superstar Darwin. This was my first visit to Dr. Li's office after being urgently referred to a uveitis specialist by my ophthalmologist--and I walked in feeling nervous, half-blind in my right eye, and full of questions. From the moment I stepped into the office, everything just clicked. Check-in? Easy as pie. Even though my interaction with the front desk was short (because the moment I walked in everything was already handled--just had to sign one quick form), I have to say: the women behind the desk were everything. Warm smiles, friendly vibes, and total competence. They were like the welcoming committee for this medical dream team--setting the tone with "you're in good hands" energy before I even had the chance to sit down. Literally. I was just about to park myself in the waiting room when Darwin swooped in to bring me to the back. Now let's talk about Darwin--this man is a GEM. Professional, knowledgeable, kind, and genuinely listened as I explained my symptoms. He asked all the right questions, got what I like to call my "eye vitals," and when I mentioned the pressure and near-complete vision loss in one eye, he didn't skip a beat--he checked my eye pressure right away and went straight to consult with Dr. Li. He also made me laugh, which was much needed. Like, give this man a raise and a trophy. Enter Dr. Li--poised, brilliant, and an absolute boss in the best possible way. She walked in with such calm authority and compassion, I instantly felt at ease. She took her time, examined my eyes in every way imaginable, asked thorough questions, and didn't rush a single moment. When it came time to make the call on whether to send me to a specialist or perform an emergency procedure right there--she trusted her instincts, chose to act, and walked me through every single step so I knew exactly what to expect. Her communication was top-tier and her hands? Steady and confident. The whole procedure? Seamless. I left that office feeling like I had just been taken care of by the Beyoncé and Jay-Z of ophthalmology. Seriously. I trusted them implicitly and still do. It's rare--RARE--to feel so safe, heard, and cared for on a first visit, especially in a situation that could've been downright terrifying. If you're considering Dr. Li's office, stop thinking and GO. They're efficient, compassionate, and make you feel like you're more than just a chart number--they make you feel like you matter. Because you do. People may not always remember what you did, but they'll always remember how you made them feel--and Dr. Li, Darwin, and even the fabulous front desk team made me feel seen, safe, and supported. That's real healthcare. That's the gold standard.

    I had my first apt yesterday. First, every single person from the front office staff to the dr…read moremisprounced my name. Upon arrival I learned I was triple booked. Love when dr. offices do that - do they really need the extra copays? Once I was finally taken back - the PA asked routine questions, and when asked if I had ever had surgeries, I answered that I had a hysterectomy years ago. She then proceeded to ask if I could be pregnant. Nothing gives me more confidence in anyone in the medical field then when someone asks "could you be pregnant" or "when was the date of your last period" after telling them I had a hysterectomy. Just an utter waste of my time.

    Photos
    Long Island Ophthalmic Concepts - Dr. Tin with a patient

    Dr. Tin with a patient

    Long Island Ophthalmic Concepts - Ophthalmic technician using diagnostic equipment

    Ophthalmic technician using diagnostic equipment

    Long Island Ophthalmic Concepts - Dilation waiting room

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    Dilation waiting room

    Sherman Arnold Optmtrst - optometrists - Updated September 2026

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