I needed to get a grill gas canister refilled or replaced, so I called the new ACE store at…read moreFounder's Square. They said they didn't have any full canisters in stock, but if I brought the one I had, they had the ability to fill it. When you het to the store, leave the canister immediately the car. Come into the store to pay and let them know what you are there for. They will have a representative meet you along the side of the building where the propane tank filling station and garden supplies are located. After you have paid, drive your vehicle to along the side of the store, put it in park, and then bring your canister into the gated side yard. The representative will check the canister to make sure it is in decent condition and valid to be filled. It was late in the day, so the patio was shaded. It took a few minutes to fill. The representative was kind enough to carry the full tank to my car. Great service! It cost about $25. Worth it to have full canisters on hand, especially with hurricane season on its way.

This is the newest Ace Hardware store and it's been a good experience to shop here. The staff is…read moreattentive and helpful, the store is in a good location. It's very easy to get off Immokalee Road and to the Founders Square Ace. On a recent visit, I came in to buy paint. Ace has good quality paint, including Magnolia Home by Joanna Gaines, Clark & Kensington and Benjamin Moore. I came for a gallon of Ben Moore paint, with a color in mind that was from Sherwin Williams. Fortunately, these companies do share formulas so that they can match each other's colors. I got exactly what I wanted without a longer drive. The store is also stocked with everything you might need for a home project. It's good to shop this conveniently located store and they are for sure, a helpful hardware place.

Very friendly people and good product selection . Price maybe a bit high than Home Depot but…read morequality and design speaks for itself.

Wilson Lighting customer service is outstanding. Their staff is always helpful and professional…read more Their lighting and accessory options are better than any place between Naples and Bonita. You will not be disappointed! Ask for JoJo or their manager Michael.

Chloe greeted me as soon as I walked through the door with a large tile in my hand... she said "I…read moreknow the exact match for that tile"! She was right! Not only was she wonderfully personable, she was very efficient, animated, beautiful and knew/knows her job very well. She also came across as if she loves her job. She went out of her way to show me other options at the same time of picking out a tile for me to take home and match. She never asked me to do any survey or anything, however I said to her and the cashier that I wanted to write a refernce/survey on the incredible service I received. If I choose to go with Floor and Decor (again as I love your company), it will be due to a large part thanks to your wonderful employee by the name of Chloe! 10 out of 10 is what I rate your company and your employees! Thank you ~ Victoria

Jurate is AMAZING! She listened to what I was thinking and took my vision to the next level. The…read morechoices she showed me I never would have found without her. She was super attentive, on the ball and just fabulous on every level. I was not in town during the entire project and she made sure that my contractor could pick up whatever was needed... more grout, the schluter I forgot, any extra tile, ANYTHING. Will never use anyone but Jurate.

I just ran into Ace Hardware this morning to get a pair of Costa sunglasses for my husband and was…read morewaited on by the most wonderful guy, Mike Mandell. Not only was he waiting on another customer, but he paused briefly to wait on me and then ran out to his car to get a custom pair of spectator cords to attach to the sunglasses, so my husband wouldn't lose them! Mike went above and beyond with great customer service. Much appreciated Mike will see you again soon for sure. Sharon Callahan

We have always gone to Sunshine Ace Hardware, never again! Do NOT buy replacement screens there!…read more Tomorrow will be my 6th trip to pick up the final screen! I pray this one is right! When dropping it off today, I was told it was basically my fault that the screens didn't fit?? Funny, I'm NOT the "screen tech". Never have been treated so rudely - today!

Angel at LBU Lighting has been nothing short of fantastic. She is a pro who communicates quickly…read moreand effectively. Angel has helped us with almost all of our lighting needs for our new home in Naples. Whenever I have found a fixture online, she beats the price and provides detailed delivery info. I have read the reviews of LBU on this site and have had a completely different and positive experience.

The service is terrible . We ordered lights for our kitchen . The one light was missing a six inch…read morepiece. We called them and they said they emailed the company. It's been two weeks with no follow up. I called the company they have the part in stock but said LBU must work through their sales rep. I spoke to the sales rep last Wednesday she said she ordered the replacement and would email me a confirmation. I received nothing. Very poor customer service

After finding out about our time wasting appointment with Jason Almanza, a very caring and nice…read moreperson, Tyler Brand, of Moon Valley, contacted us. Tyler told me Jason was no longer with Moon Valley, and asked if he could meet with us at our home. Tyler was apologetic, kind, and could not have been more helpful. Tyler helped us find the right plants, and gave us nice ideas for our landscape areas. Despite being a very busy and important guy at Moon Valley, Tyler Brand treated my husband and I like we were very important customers, and was always available to us with any question we had. Tyler's team of hard working guys came and planted our new plants, refreshed our landscape areas with new mulch, and made everything look really lovely! Rob and I are very happy with the job they did for us. To make up for our negative experience with Jason, Tyler gave us some free gifts, and tried to make it up to us, which he succeeded in doing. Because of Tyler Brand, and his kindness, and consideration, Moon Valley Nurseries will be our go-to landscape place. Plus, Tyler is a fellow lover of the band Korn. Thank you, Tyler and Moon Valley!

Nik is always so helpful and kind in helping us with our planting needs. Moon Valley has a huge…read moreselection of anything u might need so stop by....see u next time Nik.....

Excellent job, affordable and on time delivery! good customer service. will definitely use them…read moreagain.

Meg at the store was lovely. But there are communication gaps. The man who came to confirm…read moremeasurements and choices had zero knowledge. Nothing had been communicated. I felt like our time, choices, decision-making with Meg was wasted. I had to tell the guy to get the samples etc from his car - he had brought nothing but also didn't know anything. That was a warning. Then the blinds were installed. But - what???? No medallion or clips. A very ugly gap. I've been patient- waiting 16 days. Seriously? The customer has to point out the obvious?? And then wait? For how much time? We have guests this weekend. Serious? Do go to another shop. I will NEVER buy here again

Outstanding Service at Paradise Grills on 5th Ave!…read more We can't say enough great things about Paradise Grills on 5th Ave. in Naples! We were in need of a part for our barbecue, and from the moment we walked in, Bob and Jose went above and beyond to help us. Not only did they have the part we needed, but they also made sure we had it immediately and that everything was perfect before we left. Their commitment to customer satisfaction is truly unmatched. They were knowledgeable, friendly, and genuinely cared about making sure we had the best experience possible. It's rare to find this level of service these days, and we are beyond grateful! If you're looking for top-tier service and quality products, look no further than Paradise Grills on 5th Ave. We will highly recommend this location to everyone we know! Thank you, Bob and Jose, for your phenomenal assistance--we'll definitely be back!