Seriously guys, if you live near the city and you have any sort of painting project going on this…read morewill be your favorite spot! They have hundreds of paint colors to choose from and can color match just about any brand to theirs. The employees were even more helpful than I could have imagined, sitting down with me at their inspiration station to go over every color, sheen and size of paint I needed and reviewing it with me afterwords. They got all the paint cans and carried them back to mix and loaded them in my car without me having to lift a finger. They worked with me and the coupons I had to make sure that I was getting the best deal possible which was a relief not to have to haggle with them to use my coupons. I had a great experience overall.

From the owner: Your local Sherwin-Williams Paint Store in Buffalo, NY, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

I know. What's a girl like me doing in a place like this you ask. Since I'm not the handiest girl…read morearound you don't often find me in a hardware store. However I have found myself here twice in the past week. The first time was to try to find pruners that can be used standing. While we were not able to find those, sadly, the owner (I think) and his employee went out of their way to see how they could help me. Then, a few days later, I find myself on a mission to find a certain kind of plant food. I had already checked at Home Depot while buying bird seed, but they had not had it come in for over a year and were not sure when it was coming in. I called Walmart, Loews, and two garden stores in the area too. They did not have any in stock either. On a whim I stopped in here again, asked the employee if they had it, he took me to the aisle and there it was!! I scooped up the two boxes they had. This store looks small from the outside, but it is quite large once inside. It is next to and connected to the Schuele Paint Store, more or else on the corner of Summer and Main. Rather than travel to the suburbs, I will go here first now, they are helpful, pleasant, local and easy to get to.

This is probably the smallest Ace in the area. Room to move is limited and the aisles are narrow…read more It is my place to go to when I need a little advice for my handy work. The people are friendly and know what they are talking about. Their expertise is great.

Always find what I am looking for (in a pinch). Well, how about 90% of the time. I have shopped…read moreDibbles for 37 years.

I wish the large Hispanic woman at the desk was friendlier however she does know her stuff. I've…read morebeen going to divorce since the early 80s probably actually late 70s with my dad. I'm really glad it's still there.

Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

I was looking for cheaper building materials such as tiles and stone and the Bargain Outlet had a…read moregreat selection. I haven't bought and installed anything yet, but it seems like a great option that's much less expensive than Home Depot. They have a large selection of ceramic tiles, flooring, a few fireplace backing slate options and a variety of backsplashes. The lower cost items didn't seem to be lower quality and I think they may just have older inventory, but still a lot of great and modern stuff. If you're in the midst of a remodel or renovation, don't pass by the Bargain Outlet!

The only reason I have gone to this location is that it is close to work, so I can go on my lunch…read morehour. I have waited and waited for either help getting an item down from a shelf or simply cashing out while one person slowly works the cash register. But today tops it. Store Manager, Lynn Wittcomb, needs a few lessons in customer service. I returned some items I didn't use which were purchased on my debit card. I asked for cash, but she refused saying it was "company policy." I knew if she made one phone call, she could have done it. But, she was more concerned with being "big and powerful" than having a return customer. If you want an ounce of customer service, choose another store.

He only showed up twice. Once to get his money and the second time to shovel. He insisted I pay…read morehim $175 upfront. He is not to be trusted.

Andrew did not deliver. I paid a deposit, he used 1/3rd of that for paint and supplies, began the…read morework and then stopped working. Two days before project completion, I couldn't get ahold of him - he didn't return my phone calls or text messages. The day before project completion I told him that I was finished waiting for him. He wasn't very nice to me when I trusted him. Also, he kept all of my money. Don't hire him - he'll take advantage of you