If I could give them a 0 I would. They have the Open sign on at 3pm on a Saturday and they are…read moreclosed . This is not the first time I have tried to stop by and get paint chips. Please sell this to someone who wants to work. Or turn off your Open sign.

Absolute worst service. I ordered 5 gallons of paint, under which I requested a specific base…read more After I picked it up and saw that it was wrong one when I went home, they blamed me for their error and would not refund. To make things worse the management belittled me and hung up repeatedly. Avoid at all costs. Would give less than 1 star rating

The worst customer service I've ever received in Sherman Williams, as a contractor with a big…read moreconstruction company. I'm visiting a few times a day in their stores and always welcomed with a smile and get a lot of help from the reps. Unfortunately, at this store the manager did not want to help, and more than that, he made sure to put a note on my account to not approve any more purchases by phone like we did for the past few years!! Embarrassing that Sherman Williams hires people like this to work in their store and let it happen, from looking at the reviews, it happened several times before, and obviously this manager does NOT know customer service and what it means. Better to close the store and open a different location with nicer people or just change the whole crew cause they're already all rotten. The head of the store is just the worst manager I've ever seen.. being in the industry for years, dealing with Sherman Williams for a very long time and I'm shocked!!! who put a manager like this in the store????

The service we received was great. The gentleman was very helpful. We were trying to match paint…read morefrom when it was first done in 2018. So, as you know, over time would be a slight difference. However, we were pleased with the results. Now on to painting what needs to be painted.

Due to Tiktok I was obsessed with Maison Bergers and wanted one. (I have two now!) I saw that…read moreBering's carried them and the scents, so I went to check it out. I wanted to know what the scents were like so I spent some time checking them out. This was my first time in their store. Everyone was some what friendly. Some were great and others were really not engaged and standoffish. The store is definitely expensive. I saw a few things I wanted and will be coming back for later. I was able to find a great Maison Berger (this was the last one and was the display) and since it was my first time I got 10% off. The lady in the gifts/candle section was able to help me with my purchase and decent experience. Might go back to check out new scents and purchase a couple for family.

Bering's is known for high quality, as well as, hard to find items! I have been shopping at the…read moreBissonnet/Weslayan location for years! You can get cleaning products, keys made, children's clothing, books, toys, accessories, fine chocolates, order invitations/stationary, buy plasticware; plates, silverware, napkins, cookware, glasses, etc etc etc On this occasion I stopped in for a few specific items that I needed for the dinner party I was hosting. I sincerely wished that I had gotten the name of the wonderful man, who was working at Bering's and who immediately began helping me find what I needed to buy. He literally walked me around, asking others who also worked there, where to find these items. Of course we ended up in the right section with a multitude of selections which I truly appreciated. I found what I needed and I was a very happy customer! This person's excellent professional service was extremely appreciated. Next time I'm at Bering's I will try to find him, so I can edit this review and add his name so he gets recognized for his over-the-top service!!!

We love the personalized service and deep understanding about what the color trends are.read more

The wallpaper appointment was amazing. She got me do excited at wallpaper possibilities. Great…read moreselection. She worked to pull so many great options. Make an appointment for best practice. Also, its low stress sales, meaning no pressure. Paint experience also was low stress and pressure. Nice selection. Got great advice. Prices reasonable.

I like Sherwin Williams paint and most of the stores have super helpful people but this is my third…read moreexperience in this particular location with extremely subpar customer service, mainly just from lack of social intelligence. This morning took the cake though. I stood at the counter for 10-15 min while the woman at the register helped another customer (perfectly fine and predictable) with something small and detailed, but didn't greet me or smile or say anything along the lines of I'll be right with you. She basically ignored me and the one time she did look at me, it was fleeting and she looked annoyed. All I needed was a sample and I had an otherwise quick question. The other locations are always so kind and helpful. Idk what's wrong with this one. There's one nice guy who works here and everyone else acts miserable. I need to learn my lesson and just drive to that one on Fondren.

IAN is the most unprofessional manager I've ever met at a SW. He was very rude and irritated over…read moresimple questions. Instead of helping find a solution he gave attitude and treated me as if I was clueless. Talked a lot of mess in the back with other employees while mixing the paints. HE WILL BE THE REASON SW LOSES MY BUSINESS. I've shopped with SW for many years, as I'm a contractor and have credit accounts with them and everything. I Would give no stars if possible. Worst manager ever!! IAN DOES NOT KNOW HOW TO RUN A STORE, LET ALONE BE A MANAGER. SW needs to do better when hiring personnel.

The associate was super helpful and bravely honest. I highly recommend attending this location…read more Purchased stain for concrete and needed replace for a shower floor. He explained thoroughly the situation and offered resolutions. Great customer service.

The woman was not helpful at all. she looked like she did not want to be there. she was very rude…read moreand looked at her phone every chance she got. she didn't greet me and asked me, "what did I want". i felt rushed and like a burden to her. the store manager Justin was very patient and kind to me. i will only go back when he's there. all hispanics, please avoid this young woman at all costs!!!

Service could improve. It's Saturday. There are 3 associates working. Two are admittedly helping…read morecustomers another at a computer & no one acknowledges the customer walking in. There's no, Hi, welcome or I'll be right with you. #customertrainingneeded. Could it be post holiday blues maybe

Went in today to look at all the paint samples and Shelby was so kind and lovely. Will definitely…read morecome back in the future!

Reliable, courteous, and expert consultation. I wouldn't go anywhere else for products or advice on…read moreplant care!

Very good service, employees were pleasant and helpful. I returned to store with an item that I…read morefound, when I got home and read all instructions, was not recommended nor suitable for what I needed. They were very helpful and exchanged the item for what I needed.