If I could give them a 0 I would. They have the Open sign on at 3pm on a Saturday and they are…read moreclosed . This is not the first time I have tried to stop by and get paint chips. Please sell this to someone who wants to work. Or turn off your Open sign.

Absolute worst service. I ordered 5 gallons of paint, under which I requested a specific base…read more After I picked it up and saw that it was wrong one when I went home, they blamed me for their error and would not refund. To make things worse the management belittled me and hung up repeatedly. Avoid at all costs. Would give less than 1 star rating

Typically, when I go inside this particular Home Depot, because it's closest to my house, I rarely…read morehave to ask anyone for anything. But what I do, the expectation is that I get some type of assistance. So I went to go replace one of my recessed lights, and of course, after trying to find a replacement myself, I asked for some assistance. Well!! After waiting 30 minutes, 3 different employees paging for help, a store manager came over. Short black female....she was nice. But she didn't know much either, and preceded to tell me it was right in front of me. Ma'am., I have been here for 30 minutes, and does it look like I don't know what I'm looking for?!?! I just wasn't able to find it and now I'm asking for someone that works here because I may have overlooked it. Well that was a bust!!! Finally!!! I said my light has 2 prongs....not 3. After 5 minutes of them searching and my disconnect at this point, she said oh we must not carry it. It wasn't busy at all, I frequent this store too much!!! I'll be driving the extra 3 miles to Lowe's!

Came into this Home Depot to use their MinuteKey kiosk. It's located near the entrance, just after…read morethe checkout counters. My key was scanned in less than a minute and it has some cute options for keys, like a galaxy design, superhero type design, or Hello Kitty design. Normal keys were about $5 and the special prints were $6. Took less than two minutes to cut a copy of a house/apartment key and it worked like a charm when I got home. This is more of a review for MinuteKey but the Home Depot associates were also very polite in pointing me the right way, so, nice service all around.

Very friendly service. The person who did our check out at cashiers was very kind and…read moreknowledgeable. Inam was very helpful

Bought a multi position wall mount for a large tv. They have quality mounts for a great price…read more Bought one for our bedroom just like the one I purchased today and it has worked fine all these years. They knocked off half the cost when i bought a yearly inside track membership. The price of the membership was 5 dollars more than the original price....no brainer.

I have achieved that stage in life (#1) where browsing tiles and interior design concepts can…read morebecome a highlight over the weekend, and the dreams of a prettier home interior are just a slab of tile and model kitchen away. There are plenty of Floor & Decor stores across the city and country, but this location is particularly good for its layout, upkeep, and staff. It all starts with customer service. Unless one is in the industry, navigating a place like this without someone to help hold the hand can be daunting. Thankfully the people working here haven't been a bother and were good about answering all of my questions. There wasn't much of a hard sell and left me in peace to peruse without watching my every move. It also is about the quality of the product, which I'm pleased to say seems great all around. I was able to get a good feel (#2) for what I needed visually, overall functionality, and design. I have purchased several things from tiles to sinks from here and it's all been a relatively smooth process. A lot of it was done online, but the studio was really just to see it in person. I doubt it's the most affordable since the prices are up there. While I think it's perfectly suitable to compare other shops, it's sometimes worth noting that getting everything from one place can be extra convenient as well. Get a design consultant assigned and ask all the questions to make sure you're really getting your money's worth. ____________ (#1) Ah yes, being old. So fun! (#2) Touch the material. Smell it. Stare at it. It all needs to make sense.

Design Studio of this Floor & Decor is not a warehouse to pickup the material. I had a mediocre…read moreexperience. To start with missing descriptions on each title display. Some have full description like what's good for, how to order and most importantly, the sample pieces. I was helped by a young lady showing me the difference between glass tiles and porcelain tiles. Great. Thanks a lot. Porcelain tiles saved my sanity of future cleaning costs. I'm here to order tiles for my contractor. I only paid for their labor but I pay for the material. I think I started backwards. I may need a designer first. While I was looking, she went away. It was a busy Friday. So, I was okay to browse by myself. Comparing different sheen and colors, I already decided what I wanted. But I need samples. One has no samples and one has lots samples. I did a survey to voice my concern of their system won't display the receipt like a 8"x11" page like the quote. Not anyone's fault but the corporate office issue. I also mentioned about lack of samples. Then, someone from the office messaged me "if you want samples let me know..." Heck. I'm halfway done my project. After look for the nearest salesperson, I found a younger lady with pretty braided hair. She helped me to spent almost a thousand dollars at first. I called back to order something adding to total purchase of over a thousand dollars. During the transaction, the first saleswoman gave me a nastiest look. Hey. Not my fault you think I was window shopping and busy helping others. Being a showroom business, please have a better presentation. Picking up the material is another pain. I almost have to go to 2 different places for one tile type because of quantity issues. I had to change color. So, I don't have to go all over the city for the tiles. I'll think twice before I come here for my next home remodeling project in the future.

Supposedly, they sell not only beds and not only baths but also Beyonds. I'm not sure what one of…read morethose is but it is what it is. I've been in here asking for a beyond on many occasions and THEY NEVER HAD ONE. FALSE ADVERTISING. They're way too expensive and you can get better stuff or similar stuff at much better prices at some of the discount stores. This is for people that don't really mind what they're paying and just want to go to a big name brand. They do have pretty good guarantees and warranties and whatever though.

If there was a start lower than 1 I would give it. The worst customer service I ever dealt with…read more Ordered a gazebo in late July. it arrived 3 weeks later. It came with ripped curtains and nets. I called to get new curtains and nets. They sent it a month later. Then charged me for the full gazebo. This has been an ongoing situation with them after numerous emails and calls. This problem is still unresolved. Please do Not order anything from bed bath and beyond. Don't make the same mistake I did.

I bought a sample and a gallon of Benjamin Moore paint from Memorial Paint & Decorating on 2…read moredifferent occasions, and they were nice enough. I decided to start using them because it seemed like a nice mom & pop type store, and I buy paint fairly often. Today, I went in and a young man/teen was at the desk and neither he (nor the older man that waited on me previously) acknowledged my presence for roughly 3-5 mins. I'll never come back and will make sure not to recommend them in the future.

Having bought a house in this neighborhood, I've been here three times now. I am very happy with…read morethe employees there. I can call in a big order in advance and it is ready when I get there. After only three visits they know my name, are giving me a discount and help bring the paint to my car. They were also very helpful on deciding if I should switch from acrylic to enamel as I was not very happy with how the satin acrylic paints were showing a lot of brush strokes on my built ins.

First, my husband and I would like to thank Nicholas Menard, the young man who helped us. He was…read moreknowledgeable, (very) patient, friendly and helpful. He went above and beyond for us. As for the shop, we liked the selection, quality and reasonable prices. But mostly, we appreciate the customer service. It's always the human touch that we remember the most and keeps us coming back : )

Placed an order on March 17,2025 and paid in full. I have emailed, called and stopped by to get…read moreupdates. So far they have my money and I have no date for delivery. I have had to put off the installation I already put a deposit down on and originally planned for May 1. When I stopped in I made it very clear that I was frustrated with the lack of communication. Continual frustration and The Tile Shop could care less now that they have my money.