Valerie, the store manager, is professional, empathetic, knowledgeable, and courteous. She is a…read moregreat ambassador for the Ace Hardware brand, and I hope that someone from management recognizes her. Kudos to Valerie!

After moving, this is now the closest hardware store to my house, and I couldn't be happier. Staff…read moreis always very friendly and helpful. They have just about everything the big stores have, but in a more compacted, easier to find fashion. Every month they have their special buys which can end up quite the steal, like a broom and dustpan for $3 or a pair of sawhorses for $20. Another big positive is the aisle of various screws, nuts, and bolts. Unlike many store where you have to buy a big box of nuts, I was able to buy only two replacement nuts for my weedwacker. This is a great hardware store, and will continue to be the one I frequent the most.

We get our propane tanks filled here. 1) we cant keep track of which ones are empty or full over…read morethe seasons. And they only charge you for what theu put in your tank 2) they cant fill the "full" giant eagle ones up a little more so they last longer. We use to heat an off grid cabin and its very helpful to get a few more hours out of it !

Just had a screen repaired. Turn-around time was just two days. Staff members have always been so…read morehelpful, lending good advice and always taking me me right to the part I'm looking for. They always ask how my dad is doing. Nice people.

The last couch I purchased was a nightmare. It was uncomfortable to sit on, and it was falling…read moreapart. My son is a big guy, over 6ft 300+ pounds, so I needed a big, sturdy couch. I decided to shop around locally. When we entered, we were greeted by Tom. He was very friendly and professional. He didn't try to sell us anything over the top. We chose this behemoth. It has everything we wanted. It is a tad too big for my living room, but that's ok. I'm willing to sacrifice a little more space for comfort. Altogether, it cost me $2,700. That included couch, delivery & assembly, 5 year protection/replacement, and they hauled the old couch to the curb. My only gripe is I feel for the extra $200 they should offer to haul away the old furniture, especially since bulk pickup is only available certain days of the month, and if it's placed at the curb too early, you can get fined.

Walked into the OUTLET store on a Saturday in December 2024 and it was busier than I thought it…read morewould be, but then furniture year end sales are in place. I started down the rocker recliner aisle, cause I was looking for a loveseat. I was chased down the aisle by Tom, who I didn't hear, but who worked with me, helped me, explained MUCH and told me that he'd been with this place since KronHeims and somebody else too and he was over 80 and pretty much had decades of experience. I told him what I was looking for. And I was very specific in my needs. He showed me a couple options and he was right on the money. I got it down to three choices and then down to two choices and I eventually bought a loveseat AND a rocker recliner that day and put it on my credit card. within a half hour Ellen the office manager was calling me because she wanted to verify my address. It was smudged or illegible on her original. I was still in the car and I pulled mine out and my COPY was perfectly legible. But there was no phone number listed, they never asked. If there were no phone numbers listed, how did she call ? first thing Monday morning I called Ellen at the Brook Park store outlet to talk to her about our conversation on Saturday after she called me and I said there's no phone number on the Order, how is it You got my phone number? She ah and umm'd four times during our conversation because she had no idea how anybody got my private unlisted Phone number so I called her on it and she said well. The salesmen have a tool. I want to know what the name of the tool. She didn't know the name of the tool - the office manager did not know the name of the tool? I am angry. I am upset and I'm close to canceling my order at this very moment and it's Monday Delivery eventually arrived date asked for in early January but the delivery guys would NOT take my old sofa out as i had asked for cuz there's no where to put it here. Went back to store on Wednesday, spoke with Tom, spoke with STORE Manager and asked for a repair on rocker recliner. The repair was scheduled. The repair person was exceptional --came in diagnosed. The problem said he'd be back in a few weeks when the part came in --this company is exceptional. He came back in three weeks to fix both my recliner and my loveseat because they both had the same issue and left for the day. It is now more than six months later and these two pieces are already showing where they are very extremely cheaply made pieces and I'm not exactly happy that I pay $1200 for this junk. 20 years ago I bought five pieces of furniture for under $3000 . All were oversize pieces all quality leather and there was nothing wrong with them when I gave them away. So the quality of manufacturing has gone down extremely and i surely am seeing it. And now it nine months after my purchase, I have never ever heard from any of them to check how my delivery went, to check how my furniture was, to check how my repair went to check how I liked my furniture. These brothers may be funny on TV, but they're not anywhere NEAR what KRONHEIMS USED TO DO FOR THEIR CUSTOMERS AND WHAT BASISTA DID FOR THEIRS. This junk will most likely be replace in the next year AGAIN, not keeping this for the 20 years i thought i might. Not buying from this company again. They got my money and disappeared. VERY UNHAPPY DISSATISFIED CUSTOMER. and they dont even LOOK AT YELP TO SEE WHAT WE HAVE TO SAY

Great stuff here. Staff is attentive and friendly. Very eager to help and always help carry product…read moreout to your car/truck.

From the owner: Your local Sherwin-Williams Paint Store in North Royalton, OH, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Beware, this business will give you the runaround - tell you they are coming and won't show up…read more Tell you a story that they thought they said a different day. Not true. Then say it rained so they got behind on another job, but never communicated that they were not going to come to your job as scheduled. Recommend you find someone more reliable for your own good.

These guys were great. I needed a pergola and a gazebo painted and re-do the screens in the gazebo…read more I called them for a quote, after meeting I didn't even get another quote. They were very reasonable. Duke, a member of the firm, came and did an outstanding job. The screens for the gazebo (I suspect were a DYI project) were in a mess. Let me tell you I could not have wanted a better job. Pinpoint's team keep us inform and followed up immediately if we have questions. Could not be happier with their services.

Tyler and Parker were the 2 men who was at the paint shop. Excellent customer service and very…read moreinformitive. I really appreciate what help they gave me. Melinda J Sotet

I've been a Sherwin-Williams customer for many many years until today. I can't tell you how much…read moremoney I have spent over the years but my most recent experience at the Brecksville, OH location has forced me (and everyone else I can tell) to look elsewhere. I had an old trim paint from another manufacturer (the only non Sherrington-Williams paint I still had) and wanted to have my trim paint also to be from SW. My wife took it in to be color matched; it didn't come out well so we chalked it up as a loss and figured we would have to go with another paint. I returned to the Brecksville store to see if there was another way to get a match and the associate informed me that they had the exact color in their data base which replicated the other manufacturer's color. I was pretty happy and bought another gallon of ProClassic ($53 on sale!). Go home, painted the trim, and it was not a match. So a couple days later I return to the store and told the same associate that it wasn't the same color. He recommended using an unmixed white that would look really nice (not sure why they didn't recommend this earlier). Anyway, he shakes the can and then informs me he can't take the paint back that they mixed using their data base! I understand the first gallon that we tried to color match but the second gallon was using their formula which was supposed to match the other manufacture's paint exactly. I recently purchased a new home that will need a lot of painting; it won't be SW paint because of poor customer service. Too bad because the paint is good but there are a lot of other options out there. I always liked SW because they have a local community feel when you go in, but it looks like they have lost their way.

Lowe's Brooklyn is always well staffed. And well stocked. I never have troubles finding what I…read moreneed. I use the app and it directs me to the aisle. On the rare occasion I need help. The staff are ready to help and I get what I need. I come to this location mostly.

On May 09, 2025 I placed an Online order ,…read more #300901130250579277 lowes website shows tracking information " Preparing Your Order" only problem is this same information throughout the week, there only tracking is worst, when I call their 7327 NORTH CLIFF AVENUE, Brooklyn, OH, 44144 (216) 351-4723 location, I feel like I'm bothering them, they put on hold, say call back later they have no computer available, then when I call back they are reading same Information you have, they don't try to find out, Lowes has no concept of customer service. I will canceling this order and not shopping there.

Has anything and everything. Has that old hardware store feeling. Please patronize this business…read morerather than the neighborhood box stores. We have to help small businesses, they are going to be hurt terribly when the tariffs take full effect. Big boxes can afford to take a hit, small businesses cannot. Support local and small businesses.

very nice place to get advice and supplies. Patrick is especially helpful to me as a single lady…read moretryin to fix things myself