Worst customer service I have ever received. The people who work here have no idea what they are…read moredoing. I walked in the store and got no help whatsoever. When I asked them about a certain paint color, they shrugged their shoulders. No words even came out of their mouth. Literally, they just shrugged their shoulders. I had to go online to find answers to my questions. I ended up leaving the store with nothing. I was the only person in the store and they could not even help me. They did, however, spend the entire time playing on their phones behind the counter.

The female workers here are extremely rude and always have an attitude every time we come in. The…read moreother employees are very nice and accommodating. We will be switching to a different Sherwin-Williams location where the customer service is a little bit better.

Excellent customer service - no VOC paint…read more This is my first paint job using Benjamin Moore. SW recently discontinued their Harmony No VOC paint and and their rep sent me to Benjamin Moore since they have several No VOC paints to choose from at various price points. When I drove up at 2:30pm on a Monday the place looked closed. But as I walked up Tom Jr open the door for me and I quickly understood why they have such a high rating. This place is like the Cheers of Paint stores. They know their customers and they want to make sure you get what you need. I am very indecisive when it comes to paint and Tom Jr answered ALL my questions, gave me some things to think about and provided recommendations without any pressure to buy. The next day I called ahead to place my order, paid and everything was loaded into my trunk. Wow! This place is a whole vibe, if you need paint get it from here.

Absolute top notch service and products. If you're looking to buy paint ITP, on the westside, in…read morethe west end, or in the metro- then this is your place. My husband and I, naively, embarked on a westside home rehab/renovation journey. Every wall and ceiling of the interior needed to be painted, and the exterior needed paint too. And I'm super picky about paint colors, finish, and quality. So I had lots of selections to make. I made LOTS of trips to Benjamin Moore Paint/Southwest Paint, and on every visit I was treated with friendliness and helpfulness. The service is top notch! They were eager to give their advice AND they would escort me and my many samples to my car, after I made my purchases. This is an absolute gem to have in the area. West End, is truly the best end.

The best paint store in Atlanta! Family owned so you always run into the same knowledgeable people…read morethere. Great prices, super quick even for big orders. The owner is happy to answer and all questions and give tons of painting tips! Truly a neighborhood experience with top tier products.

Customer service is fantastic and their paint was top notch. We took a color from BEHR's line and…read morethey mixed it for us. We were out the door with 3 gallons of paint in less than 20 minutes.

It's been a while since I've been made to feel so unwelcomed upon entering a store. Perhaps it was…read moremy cutoffs. While BM has the color I've been looking for, I'll have to weigh the inconvenience of driving elsewhere to get my paints since I've reached the point in my life where I don't spend money where I'm not wanted. If you're new to Buckhead, skip this paint store!

The best! Chris and team helped me when I had a paint job go terribly wrong. They brought their…read moreteam of experts over to make sure it wasn't the paint, and of course it wasn't. He also helped me with finding a new painter and making sure I was taken care of! Truly went above & beyond for us! What a great local business to support for any paint / wallpaper needs.

Ronaldo, Karen and Maria where very friendly and helpful what a great staff!!! They made my…read moreshopping experience super easy.

Good product inventory but you really need to know exactly what you want/need. The staff was not at…read moreall knowledgeable.

This paint store is super high.. Don't buy nothing that you might need to return or exchange…read morebecause they will find every reason not to exchange it. the workers just stand around like zombies. Never will buy from this store again!!!

As a customer that frequents this place every single day I have to say their customer service is on…read morepoint! Above and beyond must be their motto because they truly go that distance not just for me but others who Insee them interact with. Small town feel of customer service where they get to know their customers by name is hard to find in a huge city. Hope they never close!

This store is my go-to for paint and stains…read more They carry the excellent Benjamin Moore brand of course and also TWP stains which our HOA requires. Henley and Spencer are always friendly and helpful. I highly recommend this business.

They were very helpful in picking out colors for my kitchen cabinets I had a concept and they had…read moresuggestions that worked

John Gregory helped me with my project start to finish. from color selection to finding the…read moreperfect team to paint my house, John and his team were there every step of the way. The quality is top notch! I HIGHLY recommend Inside Out Benjamin Moore for any painting needs.

Great experience from start to finish. Helpful and knowledgeable. Would recommend for all your…read morepainting needs. Will definitely be a returning customer.

Solid core Products, unique paint color match system, with inconsistent customer service. Stopped…read moreinto PPG paint Co. today to grab an additional bucket of paint to finish my bedroom. I had made a trip there two days prior and was introduced to there unique paint color matching system where you can bring any paint color from a different company into them, and they'll be able to match it! The three walls I was able to complete over the weekend turned out great! The employee who helped my wife and I was helpful in making sure we had everything we needed. Today's experience was a complete 180. I had the pleasure of working with Jimmy. It was very clear Jimmy was having a bad day. I can't blame him... who really does like Mondays. Jimmy was showing his frustration left and right when told by employees he gave customers the wrong paint color. Jimmy kept shouting he hadn't don't anything wrong and said they can deal with it since Clover green is close enough to what they asked for. Jimmy was also short with me when I tried to use my friends and family discount coupon for 25% off. He was struggling to figure out how to register the coupon in the computer so needed to call for assistance. When he finally was able to figure out how to do it, he said "well boy get your phone out". After I swiped my card to complete the transaction, the receipt as shown does not say a discount was applied. I asked whether it was and was abruptly told "well yeah it's a $50 bucket of paint". Jimmy may have been having a rough day; however, emotions aside a customer should never be treated that way.

I was happy with the service I received here…read more The store was easy to find as there is plenty of signage. Parking was plentiful and easy. I was greeted upon entry and I told the clerk what I needed. He explained my options for exterior paint and calculated how much paint I would need. PPG sells to contractors and non-contractors alike. I purchased 5 gallons or exterior paint, 1 gallon of primer for the section of replacement wood and a few samples of interior paint. Prior to this home project I purchased paint from Home Depot or Lowe's. Since I've "discovered" PPG, Sherwin Williams and Benjamin Moore, I will not be going back to HD or Lowe's for paint. The overall customer experience is better at the professional paint stores and the price is comparable or cheaper (with your painter's contractor discount) and the product is superior.

Every time I come here I find what I need and the staff are helpful. The selection is always what I…read moreneed when needed. The pick up process is always seamless.

Went to get a generator and asked for help . I was instructed to go to the isle and wait . Sat…read morethere 20 min and no one came . Went back to customer service and was told they were on the way . Went back and sat another 20 min . No help . Went back and was told they were on lunch . Guess I'll try Home Depot tomorrow