Stopped by today looking for a specific lacquer product. Almost immediately upon entering I was…read morepolitely greeted by Adam and informed that he was helping another customer and would be with me in just a second. Within a minute or two Adam had wrapped up with his customer and acknowledged me. When I told him the specific product I was looking for and the purpose he deferred me to Joey as well as stood next to Joey to learn about the product. Joey did a fantastic job of discussing the pros and cons of the product. He also checked their system to try to locate a smaller quantity to better suit my needs, since the smallest size available was a gallon he proceeded to go into the back and locate the product. Before I could even ask for the material data sheet to know Humidity and temperature range as well as tip sizes for guns, Joey had them printed and was going over the information with me. In the short time I was waiting for Joey to come back from the store room I was passed by two employees both of whom greeted me and asked if I needed assistance. Overall a great visit. I was not expecting the level of customer service from this location since it specializes in commercial accounts, but was quite pleasantly surprised.

From the owner: Your local commercial Sherwin-Williams Paint Store in Fayetteville, NC, serves professional…read morecontractors, facility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance. A Spanish-speaking representative is available to assist customers.

A statewide mask mandate is only as good as the business that enforces it. When I walked in there…read morewere a couple people in the store without masks on. The employee helping them was wearing his around his neck. Common for people who are around other with no masks to feel it's safe, which is why the virus is affecting so many people in this state. I ended up walking out. I live with high risk people. I will not give my money to a business that doesn't practice state and CDC guidelines when I don't have to.

I've been here 3+ times and every time the workers have been so helpful and kind…read more Any time I've come with my son they always offer to bring the paint out to my car so we don't have to wait in store. Talk about great customer service. 10/10

This is the best place! Pretty sure it was the owner who waited on me and he couldn't have been…read moremore helpful (or funny!). Definitely go here.

From the owner: Local Paint Storeread more

Need paint .... This is your place! I had a struggle with matching a paint color as well as the…read moresheen. Ultimately Kia was the final peg that solved the puzzle. She was patient as well as very knowledgeable on the product. The two words 'thank you' just don't seem enough.

This place is great! I'd come in for the super-helpful service team alone! I was buying some…read morepaint for a simple accent wall project. The guy working was friendly and helpful; really attentive. The project itself proved very troublesome. When I came in mid-project to buy more paint, the same service rep. remembered me by name, was super helpful, gave me some pointers, and let me take advantage of an upcoming sale to offset the cost of having to buy a second quart of paint. The next day the manager contacted me to check on my experience and express his apologies about the paint difficulties! Seriously, who does that?! I will definitely be coming back!

If I could give this place zero stars, I would. We only go to this theatre when we wouldn't be able…read moreto see the same film at the Sunrise!

Great people. Willing to help and work with you. Great products. Yes they are busy but they are…read morefocused on who they are working with. Very patient!

Extremely disappointed in my experience with this store today. I had purchased paint previously…read moreand wanted to get two gallons (one exterior and one interior) of the same paint to do some refresh work. There were a bunch of guys in an office just shooting the breeze who could not be bothered to assist waiting customers. They didn't even look out to the showroom to check! Two guys were helping other customers and one finally got to me and assisted. Even after he provided me a discount, the total cost of 2 gallons was $185!!! I understand it was a custom mix but together with the poor customer service, I won't be back to this store

We genuinely appreciate the time and effort to help us find a stain color to trim out our concrete…read moreporch. Tim and his staff were so helpful, courteous and patient in our search for the best color. Many thanks....Judy and Pete Berg