This is our go to place for Benjamin Moore paint. The color selection for the brand is excellent…read more We have tried Ultra Spec 500, Regal, Aura, and Advance (used for woodwork). Ultra Spec 500 is definitely the best for walls. Regal and Aura are overpriced and tend to drip to due paint viscosity, so I wouldn't use these lines unless you plan on having your home professionally painted. Advance tends to drip as well, so you will need to practice if you plan on using it yourself. Otherwise, I would recommend hiring a professional painter to apply Advance. There seems to be some pricing discrepancies each time I buy in the store. Sometimes they will apply a painter's discount and other times will charge me full price. I have addressed the problem with the store manager on a couple of occasions. My only real complaint is they tend to ignore customers in the store unless they are professional painters. Of course, they make more money on these customers, but they should at least acknowledge a customer when he or she comes in and say how long it will be before they help them. I saw one woman sitting at a table for over 20 minutes without help. Not acceptable. I have gotten to the point that I just write my order down, place it on the counter, and then go to Einstein Bagels to get something to eat. By the time I come back, my order is typically ready.

Where do I begin. I can't even say that the product is good or bad…read more 1. No Store hours anywhere that I could find on the net. 2. No answering machine to maybe let me know that the number I am calling is correct and no store hours. 3. Finally find this store on ANTIOCH and not 135th (maybe not their fault) and walk in to buy paint. After some discussion, they say they can have that paint ready by Monday.....it was early in the morning on SATURDAY. My wife and I walked out. Frustrating from start to a lack of a finish. ugh.

I needed stuff to hang up my disco ball I picked up today. The gentleman that helped me was very…read morehelpful & recommend just what I needed to get the job done! They're always friendly every time I come in & willing to help! Under $15 for everything I needed! Prices are reasonable, highly recommend this location. They have a little bit of everything!

The staff here is phenomenal! They are always willing to help and when I brought in my dog they…read moregave him so much love. Store is clean and organized. Always a good experience.

When I Really Need a Hardware Store!…read more Living exactly one mile from a Home Depot it is pretty logical for me to head there when I need something for a home project. But when I really need something that is critical to finishing a project or a home emergency (like a specific size washer, actual plumbing supplies, or even the correct "bit" for my rotary tool) I go the extra mile to Westlake Ace Hardware. No, it is not a "home center" it is a "hardware" store! It shares a large parking lot in a strip mall on MO 291 North, across from the Lee's Summit Historic Cemetery. You are welcomed in through their large assortment of out door plants just outside of the door, and a serious selection of high quality grills and BBQ supplies, then the really "important" stuff lies behind that. Row after row of hardware! Not the prepackaged assortments of washers, screws, hinges, but individual washers, screws and hinges! Come on, do you really need a dozen 10 mm bolts or just one to get your back on the road? Or how about that spacer for your envisioned improvement to your lawn tractor? And then is the replacement rotary switch for your custom headboard going to be found in the plastic bagged parts of a normal home center? If there is any doubt, Westlake Ace Hardware usually has it, and staff that understands you pain and where to find the cure. From replacement door keys, to the proper paint brushes to use with the special paint you finally found for that perfect room color, Westlake has always come through with either what I needed or a recommendation for a replacement item that might work better or is lower in cost. I know that when I go there I am not looking for fancy packaging, but the "thing" I need. Westlake is my port-in-the storm, and sometimes my salvation when I am at a loss to finish that important project - and at a reasonable cost

The employees here are completely incompetent. if you want to run in and grab something, then…read morefine. Do not ask for help or a question. They without a doubt will screw it up and it will end up costing you. I'm now a Sutherlands customer.

Wow! What quick service! I was in and out in 15 minutes. Jordan was able to help me pick out what I…read moreneeded and offered me some different price points. Glad to have a high quality paint shop in the neighborhood.

The customer service at this location is outstanding. Jordan was gracious and knowledgeable,…read moreanswering all of my questions and making my purchasing experience wonderful. I will definitely make this location my go to store!

I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

I walked around this store for 10 minutes hoping I could find someone to help me locate an item…read more The didn't appear to be overly busy. What employees I saw seemed to be enjoying long conversations with customers. Finally, one employee who was waiting on another customer noticed me rambling around the store and flagged down another employee. These folks may have good intentions however they appear to be more interesting in socializing with customers. I won't return.

I always receive the BEST service here at Lenexa Ace. Today was no exception. Chris S. went above…read moreand beyond helping me with my keys, and I would highly recommend going to see him or Logan before any locksmith! Thank you so much for your amazing customer service! The company is lucky to have you!

I recently took a beloved halogen task lamp in for repair. Although others had said it might be…read moreimpossible to fix, John analyzed it , and took care of it promptly! Because it is irreplaceable, this meant the world to me. And the charge was so nominal! I also enjoyed shopping there. It seems more inviting than other hardware stores!

Good place to shop for just about everything.......I've shopped there for years, and the is very…read moreknowledgeable