Menards is a random supplies store that has almost everything for your house. From clothing,…read morehousehold cleaning supplies, lights, furniture, snacks, food, and plenty more. I do love their sales from time to time and their rebate is a hit or miss for us. Sometimes it's good deal but you have to wait for months for your rebates. Overall, I like the service and the value here.

The paint team is always so helpful, knowledgeable, and kind. I come back because of the customer…read moreservice. They have an amazing selection of indoor and outdoor paint, so many colors, and price points.

Home Depot carries just about anything home-related you might need. The customer service is always…read moreconsistent and items are usually always in stock or available at another location nearby. Their online order pick-up system is nice. You can place an order and they will bring it out to your vehicle and help load it even. We purchased a new lawnmower and the ease of buying online and pick up was top-notch.

I had a terrible experience at the tool rental counter. The old employee working there was…read moreincredibly rude from the moment I walked up. Instead of being helpful, he acted like I was an inconvenience and spoke to me with a disrespectful attitude the entire time. It also felt like he was looking for every possible excuse to tack on extra charges and squeeze every last dollar out of me instead of trying to help me understand the rental process. Customer service should be about helping people, not making them feel like they're being taken advantage of. I've rented tools from other places without any issues, so this experience really stood out for all the wrong reasons. If this is how customers are treated, I'll be taking my business elsewhere.

We spent a ton of money purchasing our 3 new garage doors. What a nightmare. First, we couldn't get…read morethem to take our money ans order them, they weren't sure how to do it. They sent some one and then she ghosted us and didn't know how to get us the financing we wanted. We did all the work. We waited for ever for the install which was subpar and done 2.5 months ago and never completed. The bottom seal is already pulling apart, the garage door sometimes goes down, sometimes not, and the fixtures have not all been added. The BEST part is being held hostage by the installer all day on a weekend- ALL DAY- saying hes coming at 8;00 am - then 10, then 12 then a little later then stop returning your calls or messages. Great way to do business Lowes. I'll take my old doors back please! Plus the new ones make a super scary grinding sound from time to time

We recently purchased a freezer from Lowe's on Boardwalk, KCMO which was delivered…read moreyesterday3/7/2025. We were supposed to receive an email link to rate the delivery service, which I never received. It may have gone to my husband's email? Anyway, Noel and Yerlin were the young men that delivered the freezer. They removed, cleaned up and took all the bulky packing materials so I would not have to deal with it. They made sure the freezer worked when plugged in. They removed all the tape from the door, and gave me the keys and owners manual before leaving. This attention to detail was particularly meaningful to me, as I am elderly and had recent surgery and would have been unable to do the things these young men did, especially managing the oversized cardboard. In my opinion, these gentlemen went above and beyond. Our expectations were exceeded with both the product and the delivery.

I don't recommend this place because they didn't have much inventory, the brands were cheap unless…read moreyou wanted to pay a ridiculous price and the staff was not very knowledgeable or helpful.

Everything from the Customer Service to the store hours any of that stuff they don't know how to…read moretalk to people. They never have what you want. The people are never there to work on your stuff and if there is somebody there, they don't really know how to do things. It's now called Waters hardware

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

Rude and disgusting customer service. Avoid this place like the plague. They will rip you off, lie,…read moreand worse. Go to Home Depot, or a place you can TRUST. Place should be shut down an awful, terrible experience.

Excellent and well maintained equipment of all types. Great service from a friendly staff. Full…read morerange of Stihl equipment also. Fair prices!