1. Sherwin-Williams Paint Store

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    Las Vegas, NV

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    Sherwin-Williams Paint Store

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm
    Updated 1 month ago

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    8 years ago

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    Sherwin-Williams Paint Store

    Sherwin-Williams Paint Store

    4.4(9 reviews)
    7.6 miWestside
    $$$$

    My best friend has been painting for about 40 years, and his family has been painting for longer…read morethan that. I spoke with Manciyo, I hope I am spelling his name right, about getting the best paint for my application. He told me exactly what my friend told me, so I knew he wasn't bs'ing me. He answered all my questions, even though I asked a lot of questions and took up a fair amount of his time. I never felt pressured in any way. Very happy with the service and information I received.

    This place is awesome!…read more A stark contrast to my experience at the Valley View location, the guys here at this store know how to provide superior customer service! We were, once again, in a situation where we needed some more paint(a different shade) for a different area of the house. After my experience yesterday I decided to take the drive back up to the Sahara and Arville location. Best decision I've made so far today! The employees here are not only friendly, but go to great lengths to try to get you exactly what you're looking for. Bringing my attic cover in tow, Matt was able to get me a near perfect match so I could paint in that area. After describing my situation from yesterday, he was able to explain to me that the reason for the price difference in paint was due to the discount given by the builder. Just getting some kind of logical explanation made all the difference in the world. I just wish the guys from the other location had let me in on this little tidbit. As long as circumstances will allow I will now make it a point to just stick with this location. The prices are reasonable and fair, but it's the outstanding customer service that has me completely impressed! I cannot recommend this place highly enough! 5 stars.

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    Sherwin-Williams Paint Store
    Sherwin-Williams Paint Store
    Sherwin-Williams Paint Store

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    Tri-Color Paints

    Tri-Color Paints

    2.7(3 reviews)
    5.6 mi

    Employee attitudes are pretty dismissive. Bathroom doesn't have a lock (for MONTHS) so they don't…read morelet you go pee while waiting for them to slowly mix your paint. Prices are high. Quality is mediocre - save money and buy elsewhere. I've been to this location 3-4 times and have yet to have a good experience.

    I moved to Vegas about six weeks ago. I went to Tri-color at Eastern Avenue a…read more few times looking for the right colors for my kitchen and bathroom cabinets. While I was there, I did receive good customer services. On this front, I can't complain. Therefore, I decided to use Benjamin Moore paint for the cabinets. I picked a deep green color for my kitchen cabinets and an off white with almond tint for my bathroom cabinets. They got the deep green paint right. However, they totally messed up the white paint. When my painters spray painted the bathroom cabinets, I felt that the color is too yellow. I remember my painters said the color will change once the paint is dried. Thus I didn't say anything during the day. But when I looked at the color late in the evening, the paint was dried and the color is definitely yellow. I started to worry. I called the owner of the painting company right away. The foreman of the crew came first thing in the morning. He checked the paint can, it is labeled with a different color name. Immediately he double checked his receipts from the store, the code of the white color 'OC-1' was clearly stated on the receipt. In other words, he bought the white paint but the store gave him a yellow paint. He and his crew wasted half a day's work. Perhaps we trusted the store too much not to check the labels. The owner of the paint company went to this store and got the right paint. He talked to the store manager about getting some compensations for the cost of wasted labor. The store manager didn't make any commitment but said that he had to check with higher level management about the compensation. I hope my painting company will get some compensation. After all, this kind of mistake is very rare from my own experiences. I dealt with Benjamin Moore stores a lot when I lived in Chicago. I had never experienced this and had never heard of other people having this kind of experience. I hope this store can improve their employee training so they can provide their customers with better services.

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    Tri-Color Paints
    Tri-Color Paints
    Tri-Color Paints

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    Sherwin-Williams Paint Store - A slot machine replica made from paint supplies.

    Sherwin-Williams Paint Store

    2.8(12 reviews)
    5.2 mi

    Let me start off by saying, I don't write reviews very often. Customer service has seemed to all…read morebut disappear the last couple years. Today, I was sincerely blown away. I was welcomed immediately by multiple employees when I came in. I needed help finding some exterior paint for my house and was having a lot of trouble figuring out what colors matched what we currently have. Needless to say, I was frustrated before I even walked in as our HOA was next to useless in providing palettes to match our house. Martin came over and was extremely approachable and helpful. I felt comfortable right away. He went above and beyond to find the correct colors for what I was looking for, even digging through a few binders to try and find the original colors of my house. He took his time and made sure I was comfortable with everything I needed, adding in a few recommendations, in which I really appreciated. He listened to all my concerns, (and complaints that had nothing to do with him or paints) and provided me with top notch service. Leaving there, I could honestly say I had no expectations of having the experience I had. Not only was Martin fantastic, but so were the other three employees that were helping (sorry I didn't catch their names). They were all very friendly! One thing is for sure, I will be trusting this store will all my painting needs from now on! Thank you for such a great experience!

    Let's start of by saying that the manager is lazy lazy lazy. I worked for a company named accent…read morepainting. We bought 20 gallons of duration exterior paint last week on Monday and Tuesday I take it that's the day the manager is off. We bought 2 gallons of deck paint from the store on Pecos and windmill. I needed to get the color changed on that deck paint and I had a chip a paint chip from the deck that I needed it matched to. I took that paint into that Sherwin-Williams store on Boulder Highway and the Manager look at the can of paint and said I'm sorry you didn't buy that at this store, there's nothing I can do with it. I asked him if there was anybody confident enough to mix this paint from this chip here and he said I'm sorry you didn't buy that paint from the store. I can't do anything with it. I said this is a Sherman Williams product that is bought at a Sherman Williams store. Why can't you tint it to this chip and he said you didn't buy it at the store and I tossed the chip onto the counter and I said well then take 2 gallons of paint from the back I'll put these 2 gallons in my van and you mix it to that chip. He proceeds to tell me that he doesn't like my attitude and to get out of his store. I said you gotta be fucking kidding me he said nope get out of the store and I told him fuck you suck my dick told him my name told him who I worked for. I leave the store. I'm going to the store that the paint was bought. I called my boss and my boss got a phone call from the manager and of course he didn't tell him what happened. He just told my boss that I told him to suck my dick. I probably could've used some other words, but that's exactly how I Felt. I figured Sherman Williams has stores all over and they should be able to tenant for me. That's why we use Sherman Williams. I took it to the store the manager there took 10 minutes out of our time mixed it and I was on my way. This tells me that the manager is lazy at Boulder Highway my boss instead of asking me what happened start yelling at me I hung up on him That put a wedge between my boss and I my boss has been a dick to me ever since I no longer work for him, Accent Painting.

    Photos
    Sherwin-Williams Paint Store - Clearly the colors are not the same.

    Clearly the colors are not the same.

    Sherwin-Williams Paint Store - Two different shades. Top is the original color and the bottom color is what they tried to sell me.

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    Two different shades. Top is the original color and the bottom color is what they tried to sell me.

    HomeGoods

    HomeGoods

    3.8(45 reviews)
    3.3 mi
    $$

    Alright, carries a large selection of home decor, specialty foods, pet goods, gifts, greeting…read morecards, kitchen, towels, cushions, oversize rugs & furniture. Saw some ube cookies $3.99. We didn't buy anything. Prices sure have increased. Tommy Bahama goods are significantly higher now. Everything is nicely arranged. It felt a bit much in the front though. Otherwise the rest of the store is well-stocked. Across the street is a TJ Maxx store.

    Unfortunately, a multitude of things could improve…read more To begin, I have only shopped at HomeGoods approximately three times in my life, including this visit. I am not someone who enjoys department store shopping, so I came in with a very specific goal. I wanted a piece of artwork and a basket, then planned to leave. The store itself was difficult to navigate. Multiple aisles were blocked with merchandise, carts, tall baskets, or abandoned items that had not been shelved. More than once, I could not get my cart down an aisle or maneuver larger items without backing out and rerouting. I picked up a tufted storage stool and later a large art piece, but navigating the store with them became unnecessarily frustrating. The larger issue, however, was the customer service. When I entered the store, I did not even grab a cart because I intended to browse quickly. While walking through the clearance section, I found a faux rabbit rug or throw with a red clearance sticker for $29.99. Another customer nearby commented on how soft and luxurious it felt. We joked about it and discussed how comfortable clients would find something like that in an office space. At that point, I decided to purchase it, even though it was not originally on my shopping list. After continuing to browse, I selected artwork and a tufted storage piece and headed to checkout. At the register, the associate, Marsha, immediately looked at the rug and loudly said, "This is not on sale. This isn't $29." Before even attempting to scan the item, she ripped the red sticker off, left the register, and began calling for a manager while openly discussing the pricing issue. The entire interaction felt accusatory, loud, and unnecessarily confrontational. At no point had I argued about the price or requested a discount. I simply explained that I had picked the item up in the clearance section. When Marsha returned, she continued speaking to management on her headset with visible frustration and an attitude that felt entirely misplaced. She pushed the rug aside as though the purchase was no longer happening and moved on to ringing other items. I finally asked, "Are you going to scan the rug?" She responded, "Uh... yeah... you still want it?" Of course I did. I had selected it because I liked it. The rug rang up at $99. I purchased it anyway. What bothered me was not the price. It was the immediate assumption that I had done something wrong, the tone used, and the way the interaction was handled in front of other customers. To make matters worse, after paying for everything, my cart beeped at the exit. I paused and looked toward the cashiers. No one acknowledged me or attempted to assist. I tried again, and the alarm sounded a second time. I exited the store and briefly spoke with the same customer I had met in clearance. During that conversation, another associate, Sue, walked outside, grabbed my cart without speaking to me, and took it back inside the store. No explanation. No communication. Nothing. I had literally just completed my purchase. Sue returned with the cart, attempted something inside, and the cart beeped again. Clearly, the issue had not been resolved. By then, I was standing outside feeling less like a customer and more like someone being treated as suspicious despite having just paid moments earlier. Eventually, the manager, Gloria, appeared behind the registers but made no effort to approach me or address the situation. After waiting several minutes, I finally walked back inside. Gloria's response was disappointing. Rather than acknowledging the poor handling of the situation, she focused on explaining that customers sometimes switch tags or attempt scams. I understood immediately why Marsha had approached me the way she did. An assumption had already been made before anyone even scanned the item. I also addressed the fact that an employee had walked outside and taken my cart. Gloria stated that employees are not supposed to leave the building to retrieve stolen merchandise, which only made the situation more confusing considering that is exactly what had just happened. Her resolution was to suggest I call Mohammad, the store manager, on Monday. At that point, I chose to return every item and leave. I previously managed a women's retail store, so I understand customer service, loss prevention, and difficult situations. There were multiple opportunities for professionalism, communication, and de escalation here, and unfortunately, every one of them was missed. I have no desire to return to this location. This experience felt unprofessional from start to finish and left me questioning whether implicit bias influenced the assumptions that were made. Regardless, no paying customer should be treated this way.

    Photos
    HomeGoods - D' $5 glass cups with rhinestone embellishments Homegoods Stephanie  Henderson NV Wednesday September 21, 2022

    D' $5 glass cups with rhinestone embellishments Homegoods Stephanie Henderson NV Wednesday September 21, 2022

    HomeGoods
    HomeGoods

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    Sherwin-Williams Paint Store - paintstores - Updated September 2026

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