This past October my mom had a life altering fall. I needed to get my parents home ready to sell as…read morequickly as possible so that I could move them close to me in Texas. While trying to manage my moms transition from the hospital to a skilled nursing facility, my own leave of absence from work, and missing my last child's last football game and all the other senior year activities - I was overwhelmed. I also needed to choose the right paint colors to make their home as attractive to buyers as possible, which in the best of situations is challenging, but I was in a serious pinch. Thankfully, God IS good - all the time! I walked in to JC Licht because they were the closest store to my moms SNF that sold BM paint. Ada (not sure about the spelling, sorry Ada!) approached me and I told her the three paint colors I thought I was looking for - but I really had not had time to consider how much natural light or lack there of, or how the colors would look with their hardwoods, or any of the other dozens of things that can make a paint color "all good" or terrible. She listened to every bit of information I could give her, and confidently told me the paint color and trim color I needed. And she was 100% right!!! She also helped me think through all of the other items I would need, helped me choose the right caulk, make sense of what tools I really needed (as well as what I didn't) and set up an account for me. I thought we'd be out by the middle of November, but as October moved into November, moved into December, I realized that she was right again! I needed one, it cost nothing and saved me a bundle! This young woman knows her stuff and she was SO much more than kind in her assistance to me. JC Licht Vernon Hills is fortunate to have such a competent - no skilled - no gifted! sales person working for them! Thank you Ada!!! Their house finally made it onto MLS Dec. 30th and it looks beautiful, thanks to your help! You are a remarkable young woman, and I realize that to you - it may seem like you did an old girl a small service, but I was SO overwhelmed, and you cleared my confusion, saw EXACTLY what was needed and guided me perfectly! If you need help with paint - now you know where to go and WHO to ask for!

All great helpers!! Found my paint color to a match!! Sam is very nice to work with !read more

Approximately 20 years ago I had put in Hunter Douglas blinds throughout my whole house. Recently I…read moredecided to change 5 blinds out along with ordering blinds for 2 new windows. JC Licht was suggested to me as a distributor of Hunter Douglas blinds - to say the least I am so happy they were recommended, they were wonderful to work with. The decorate was absolutely great, she knew her business and her decorator eye and suggestions were really appreciated. I can't say enough about, I believe his name was Andy, but he measured and installed the blinds - wow, you can tell he has done this for sometime. Again, as he was measuring he was asking different questions about how I wanted the blinds to work, again since it has been approximately 20 years ago there were some different issues that were corrected by Andy and what a difference it made. When he installed the blinds he was so knowledgeable, experienced and fast - no mess. All I can say is this was my first experience working with JC Licht, but will definitely use them again.

This was my go to place for paint over the past years. Purchased many gallons to repaint my…read moreinterior (good local customer). Stopped in today for another 6+ gallons to complete my current project, only To find the prices increased $25+ per gallon with no exceptions, thru the removal of all loyalty, great customer discounts. Spoke to the manager and he only reiterated the price increase and said there was nothing he could do. I had to buy a few gallons since the project was already started ( no choice). I've lived in the town for decades and they have always portrayed themselves as a local store...not any more!!! All future business is going to competitors....Save the hassle and lots of money!!!

Lizzie and Micheal were very kind, professional and helpful- I'm so glad I got my paint from them -read more

Blue Jay Paint and Blinds did a wonderful job ensuring the vision we had in our heads translated to…read moreour windows to finish our projects in the living and dining rooms. From guiding us in product color and fabric selection, through ordering and installation, the staff made certain the process went smoothly-even prepping paperwork for a manufacturer rebate for us. Highly recommend Blue Jay Paint and Blind!

I usually get my BM paint at ACE. I was in the area so decided to stop in. I went to grab the can…read moreof paint I needed to get mixed and Ed yelled from behind the counter. "HEY HEY, Wait a minute there. Put that back. I need to get it. I need to avoid dropped cans." Um... What? He proceeded to be rude and condescending and I can only assume because I was a female, he assumed I must be weak and uninformed. I will NEVER go there again. Plus, they were more expensive.

So glad this location opened up!! Nice to have a local store, for sure. Sherwin-Williams has nice…read morequality paint. Forget the junk you get at Home Depot. Come here next time instead. I've been using them for 20 years now. You can get a color wheel from them with small color samples so you can see what the colors actually look like in your home. Now granted they're really small samples, but it's still an awesome tool to have to help pick colors. The other thing is, a few times now I've needed them to color-match because i didnt know what a previous color was - and they have a machine that scans a sample and tries to assess what color it would be.... and I'll be damned if they haven't come through every time for me!! It's amazing. For the most part the employees here are helpful. There may be a dud here and there but hey, you can't always hire the best help. Right? Out of the several times I've been here now i have been pretty happy with the help I received. Store location is in a great spot, in a lot right by Sunset Foods. Easy in and out. Nice and bright. Has a fair selection of supplies and what-not, too. Prices are a little higher, but you get what you pay for. I'll come here any day rather than get the cheap stuff from the big-box stores. Definitely recommended!!!

Been going to this store for some time now. They have always been great at recommendations and…read morecustomer service. Friendly and helpful at all times. I have mainly dealt with Luis when I have gone there and he's been helpful each time. Recently, I had an issue with the wall paint that is currently in our home and with a sample and trail and error, he was able to match the paint and more importantly the texture! Luis was excellent in getting me what I needed and although I made a mistake, he was so accommodating in getting me a new can even though it was MY mistake!

Charmingly decorated vintage styled general store! Everything you need for the DIY projects from…read morecreating distressed effects with furniture, classes to learn about using Autentico aging technique, to shopping for home decor, water color projects for kids & adults, let's not forget pet decor items, and old English writing tools, paper and all. Walking distance to the eateries, pizza, coffee & more. Upcoming Long Grove festival this weekend! It did not disappoint! Thank you!

Always helpful, great to work with, GREAT CUSTOMER SERVICE!! Trevor is awesome!! I don't go to any…read moreother paint store! They have spoiled me!!

Good customer service goes a long way. Unfortunately, the…read morefolks who work here don't recognize that fact. Went in just trying to reorder a previous order. Should be a breeze: just look me up, right? Two people working when I walked in: a man helping one customer, then a woman. No greeting, even though they're eyeballing me (first red flag). After some time, the woman does come over and asks if I need anything. I explain the re-order request -- and she's instantly stymied. Apparently, the man is the only one who knows how to look up someone's profile. No worries! Everyone's been the "new guy" at some point, right? Except this dude's also struggling with basic customer service skills. At no point does he acknowledge me. In fact, he kept ignoring his coworker's request for just a bit of help WAY too long to justify. Finally, after a painfully long struggle with the computer, I give up and head over to the Benjamin Moore guys on Milwaukee Ave (who end up being AWESOME, by the way!) Morale of the story: as a customer, I can put up with a lot if you're nice. If you're douchey, my tolerance level is zero. (Morale #2: Go to the J.C. Licht on Milwaukee, talk to Ryan. This sweetheart of a man'll take care of you.)

The customer service at the Lake Bluff JC Licht is stellar! They are kind, calm and don't hesitate…read moreto give the time needed for choosing the right paint and getting the right match for the color we want. I knew the look I wanted for each room in my house and their staff diligently worked with me. Thomas and Tod have true talent with matching a color. I Love how my house turned out!! Thank you Lake Bluff JC Licht!

Great place. Was in and out in 10 mins with a custom color. Focused and easy place to work with.read more

This is actually my second time buying furniture here. A few years ago we got a side table with…read morebuilt in power outlets that was unique and perfect for our odd sized space. Its held up great, so when I was looking for a low but long dresser (another odd size space to fill) and I figured I'd check them out again. I'd shopped around and had no luck finding something that fit my criteria. First, it needed to fit in the space. Second, it needed to be in my price range. Third, it needed to be REAL furniture, not that Amazon press board type of junk. On top of all that if it matched my room then even better, but I'd sacrifice on looks if I had to. I walked in and was greeted right away. The sales guy asked if I was looking for something specific or just browsing. I told him what I was looking for and exactly what my max dimensions were as I walked around looking at the dressers. He walks away for a second and comes back and calls me over to a dresser. "If you don't mind keeping the legs off of it this might work". Sure enough this thing was picture perfect. It was Just at the max for my dimensions and budget, but that included threshold delivery. The boss on duty came over and we finalized everything so easily, I honestly should have just started my day here and saved myself a lot of trouble shopping around. My delivery came on time and at the earliest point in my 3 hour window. Super nice delivery team as well. This makes 2 great experiences at this spot for me so I definitely recommend checking them out!

Beware of "regional pricing"! After signing up for their sales notifications, I received one…read morestating that an item was on sale for $399. I called the customer service line to order it for pick up and they informed me that the cost for a person in Illinois is NOT $399 but $449! They were NOT willing to negotiate. Not a good look for your company. Not to mention false advertising!