I took my key fob to Ace to get the battery replaced. The man behind the counter open the fob up…read more And installed the battery but while opening the fob he broke it. And handed it back to me. I talked to the manager he said he would get me a new case. Went today to pick it up.it was the wrong case. I ask him if I could get the right case and if he would pay for it . He told me no it broke because it was old. If it was old they should have never put a battery in it. Regardless they still broke it. Just beware of this.

I dont shop at Ace often. I went in there a few days ago. I was very pleased. I was heading up to…read morepay and the cashier was sweeping noticed me right away and rushed to the register. She was very sweet, friendly personable answered additional questioned I had. Was very efficient and quick ringing me up. I want to thank Britney for making my experience awesome. I wish more places had employees like her. I will be shopping her more often because of the service she provided.

So I shop here from time to time when I need things for the home. I've bought lots of odds and ends…read morehere over the years like dirt, mulch, bricks, appliances, housewares, light bulbs, fixtures and so on. It's a decent selection and I very much like their garden section during the warm months. They have a good selection of all seasonal decorations actually. I'm not a big fan of the corporate entity, ill say that, but this location does a good job handling the day to day stuff. I've never had an issue with staff not knowing something, they seem well trained. They have their local competitors, and I do think some other local spots are cheaper, but for some quick spring cleaning prep or a home project Home Depot is a reliable option.

I told myself don't go to Home Depot in round lake 1109 am…read moregarden not open Customer service told me because they don't have enough help You won't have any payroll if u don't have sales

I prefer to shop at Ace when I can. For one thing it's close and convenient. For another, those…read moregiant hardware places, while they do have more selection, funnel your money into places that I don't want to support. Plus, your supporting the local community. It's a win-win. I stop in here whenever I need something in a pinch. Closet light burned out? Need to hang a gifted photo? Doing some yard work? This is a good one stop shop for any house project. Plus it's not the size of a football field (again, less selection is really my only criticism) so you can get in and out with what you need quickly. Around this season I'm mostly working on my yard and garden. I stopped in to grab some garden soil on sale, it saved me about 4 bucks a bag compared to the competition. It's all outside so you tell them what you want inside and they look it up, you pay, then you head back out to grab your items. They help you load your car if you need it as well. Excellent service from Starr at the register, she found the numbers and sales for everything I was buying. The young gentleman who helped me load my car was great too. It's nice to see professional hardworking kids with big smiles. I've had keys made here, I've had a window screen repaired as well. Never had any problems. This is definitely a good option no matter what project your working on.

Wonderful customer service at this Ace from all associates,but especially Zach who went out of his…read moreway to help me with my flag.

Great experience, awesome staff and what I needed in stock. Prices are compatible with other…read moreretailers in the area..

Richards Building Supply is a wholesale company that caters to mainly contractors. They do assist…read morehome owners from time to time. Stock product is primarily roofing and siding.. Other items they sell such as doors, windows, cabinets, decking, stone and stone type product along with a few other items are all special order and will have lead times to them. Going to this site is always most helpful if you have full information on hand in order for people to assist you. Because of the specialty products offered and stock products the sales people are very knowledgeable and are very helpful if someone has full information in order to help them.

Me and my buddies had to stop at this Menards late on a Saturday. It was very empty after we found…read morewhat we were looking for we wanted to walk around for a bit not even 5 minutes after going to the story we were confronted by employees questioning why we were messing around in the store(which we were not) the following Tuesday when we were there again looking at cabinets an employee came and cursed use out for apparently "messing around" not even 10 minutes later another employee came over and said "we know who you guys are and all the messing around you guys have been doing" we were very confused and upset definitely will not be shopping at this Menards again very disappointed and will definitely be contacting a higher up at Menards

I bought the prefinished shiplap in. White. I had the product up less than six months and the…read morefinish started bubbling. It turns out that it's a plastic coating on the wood and it did not hold up to the moisture in the bathroom. Nowhere on the shelf or on any label, does it say not to use in the bathroom. I then contacted Menards, which then pushed me off to the manufacturer who has jacked me around now for many months asking me to keep sending more information just to get around paying me back for the product. Do not buy this product at Menards.

Excellent tools for the money. A good replacement for SEARS hardware, lots of selection.read more

I received prompt, and courteous help with a problem today. I had a defective tool. Juan…read morerectified the problem , and was assisted by Travis. Appreciate the friendly treatment.

I was on the hunt for carpet to redo the the flooring on my second floor. Home Depot was my first…read morestop and ended up being where I bought my carpet. Big shoutout to Dorothy in the flooring department who was incredibly helpful and patient, she's a pleasure to work with. I did check out other companies including small, local businesses and Home Depot's price was significantly lower. I was happy with the installation and love my new carpet.

Worst store ever. Why would you receive a "gift card" and not be able to use it because it is…read moreassociated with the id of the person who bought it. Not the person who received it. Absolutely stupid. Home Depot never ceases to disappointment me every time i walk into that store. I will not shop this store anymore. Menards has my business from now on. Im done with idiotic policies that make no sense. I had to give at least 1 star but they dont deserve even one star.