Have been coming here a lot lately because I'm helping friends with the design part of a big…read moreremodel. Paint is the easiest way to transform a room, but selecting a paint color is far from easy! Color is a reflection of the light and color around it it so a particular paint color can look vastly different when you paint it on your walls and it reflects the hardwoods, carpets, furniture, etc in the room. I'm pretty good at seeing the "color" and tone in a sample, meaning is the gray pulling blue, brown, sage, purple? After painting several large swatches on the walls, I felt the gray we chose was pulling too much blue so we went back to the store with the goal of finding the same level of saturation but a few spots over on the color wheel so it would have a brown base. Luke was working that evening and when I explained the intention, he chose a color he felt would meet our needs. He also recommended painting the sample color on large 2x3 sheets of paper so we could move the paper to all areas of the room and see it in different lighting conditions. He said he wasn't trying to get us to spend more money, he was making this suggestion because we mentioned how the colors seemed so off because the existing wall is an orange tan. Sure enough, when we painted the samples on white, and put the papers in the wall, we were able to see the color more realistically. The color he suggested ended up being the perfect greige (gray beige) that we were seeking. We came back a few days later to find a pure white for the trim and were running into the same challenges. There is no pure white because white definitely picks up on the colors around it. We were in luck because Luke was there again! We had narrowed it down to Chantilly Lace and Super White. Without telling him our choices, we asked him which white would show as true white against the greige. Now, there are dozens and dozens of whites. Instantly he said Chantilly Lace. We painted more white sheets, put them on the wall, looked at them at night and in the daylight against the greige walls and hardwood floors. Chantilly Lace was the unanimous decision. Now, before we saw Luke, there was someone else working who was not nearly as helpful. In fact, it seemed like he didn't want to answer any of our questions or assist at all when it came to trying to decipher colors and how they would appear. So I think we had several super experiences because of Marcus. We have several more rooms to go, and we will continue to come back to Dick's Color Center / Sherman Williams because of the great advice and fabulous experience working with Luke.

I've been here probably about 15+ times…read more The staff is really helpful w giving tips on colors, finishes, and hardware to get your project done. And the quality of paint is exceptional. We've considered going back to Behr paint from Home Depot, but we keep coming back here due to great customer service. For Covid stuff - they have plexiglass up & the store usually barely has anyone here. Love this place.

This store is fantastic! Every color you could imagine in paint and stain and customer service was…read morebeyond five stars for politeness and friendliness! Ditching Miller's, and coming here from now on! Bry our clerk was unbelievably friendly helpful and polite! Thank you!!!

This is the worst store. Just awful. The woman who works here is always whining about having to…read morehelp and when she does "help", it is decidedly very unhelpful and mostly patronizing. She is so unpleasant that I will drive *much* farther to go to a different store.

DO NOT TRUST THIS RIPOFF STORE. Bought their so called top of the line Evolution crap. It failed in…read more2 years and they replaced it with half of the amount needed with the contractors grade paint. Now we are going to have to repaint the whole house for another $5500. I'm beyond pissed off, and they're lucky I don't sue.

The service here is always outstanding. No matter the project they are always willing to hear and…read moregive you some advice on whatever project you're working on. If I went to Home Depot I'd have to wait at least 15 min to be seen by anyone. Also they color match to any other brand you bring in. Can't beat the service or the quality!

Started my project at a set price for the paint, went with a dark exterior color, but unfortunately…read morelast minute a good amount spilled the store I was purchasing from ran out and they sent me to this store, since my spill began during spraying I sent my friend to pick up the pain. When he gets back I find out they charged me close to 100 dollars a gallon not honoring my original price. I called to see if I could have the issue fixed but the manager gave me nothing but attitude. I don't recommend coming here but going to another Sherwin Williams for your paint supplies these guys are the most unkind people I've ever come across and very hostile.. the managers name was Christian.

It's hard for me to know exactly how to grade a paint store. But this place was very good. They had…read morea huge selection to choose from, and when we were finished we had what we needed.

I had a difficult to match color and had miller scan and match my paint…read more Unfortunately, the first attempt was a little bit off, but they provided great service and completely remade. The paint for me ensuring that it was a perfect match. Definitely better quality than you will ever get at Home Depot and I recommend this company and this particular store.

I thought I really liked this place but sheesh! Just realized for the second time that they gave…read moreme the wrong sheen for paint that I brought in to get more of. I don't understand with their records of my purchases and the cans I bring in that are bought from them that they get this wrong? Was doing touch up paint last night and realized this morning how wrong the sheen was. Ugh! And yeah, my bad for not catching this before leaving the store. Be warned.

Very helpful and friendly. My paint can rusted, they saved most of my gallon of paint by straining…read moreit and replacing the can. Excellent service.

I love the kind of attention, guidance, and patience you can get here when you have so many options…read moreto choose from. But the store closes at 5:00 PM, NOT 6:00. And 4:00 on Saturdays. (Closed Sundays.)

Wow! What service at the McLoughlin store today! I was helped by Maddy this morning and she was…read morelike... ON IT! She walked around another customer yacking with his salesperson to help me, she looked up an old order of mine, confidently knew exactly what I needed to match the paint on my house from 2020 and had it mixed up and I was out the door in 10 min.

I'm not a fan of leaving negative reviews but let me share my good and not so great experiences…read morewith this store. I guess you could say I am listed as one of their preferred contractors. I don't spend a ton of $ but as a contractor, they give me some perks. I've had good luck with their products and the service. For all of this they get a 4-5 star review. However, I received a 0-1 star experience today. Let me say, if your Apple phone says 5:59, don't expect to find the door unlocked. When did this store drop from 8pm to 6pm? They clearly don't care about retail service here. I guess go to Home Depot if you want a more rounded experience. So, the clerk inside ignores me. He won't come to the door and shut out the lights long before this time. So I wait and I wait, clearly he can see me. So then I knock and wave. But, as he gets within 5 feet of the door, it's clear he won't open it. I just have a 3 minute question that will save me a big hassle tomorrow. Nope! I won't help you. Too much to do so I can go home. Clearly the customer is not a priority in his mind. I guess we will have a nice conversation when I go back in there about customer service and how the customers needs comes first, even if it is 6:03 by now. What has happened to customer service in this country? I left you a 2 star just to drag down your rating. You probably deserve a 4 overall.