GREAT store with GREAT service -- Eddie was so knowledgable, good at explaining pros and cons,…read moreasking helpful questions, and willing to share opinions and experiences when asked. While I was making decisions he served three customers without hurry, one of whom was a professional and two who were laypeople like me, and each received excellent service. Highly highly recommend!

(From a New Yorker not Dallas)…read more Look no further, family owned business Franklin and Lennon paint store is the absolute BEST when it comes to fulfilling all of your paint needs. I have been going to Franklin and Lennon for over a decade because they have outstanding customer service and remarkable knowledge of anything and everything paint related. Their level of service is first-rate and the specialized attention is commendable. Kevin has been incredibly helpful to me over the years. With his suggestions and expertise I always end up 100% satisfied with the finished result. Like many other stores, I never leave feeling rushed or pressured to make a decision. They take their time to answer all of your questions and always offer suggestions or advice if they think it may enhance your project. They are top notch and true professionals! The store is bright, open and uncluttered - laid out in a way that makes your shopping experience easy. They are well stocked, offer delivery and the prices are on the low side. The fact that they are a family owned business adds to the care and the quality of their brand and also how you feel treated as a customer. They are the finest in their field. Be sure to stop into this lovely local paint store. You'll always leave a happy customer. Lisa-Marie :-) Long time customer

I always gone to Lowe's or Home Depot, and even Sear's (before it turn into a dump), to get paint…read more So I was thinking of a new color for my kitchen and I remember there is a Sherwin-Williams Paint store near the job. So I went there for just to get a few color samples to look at. So I didn't need much help , but a Color Consultant was giving another customer the full treatment from in everything you ever want to know about VOC paint.  I didn't see any paint, is it in the back room ?

Charles saved the day for me and my team! He was kind, helpful, and worked swiftly to get all the…read moreright products.

Esta ferreteria tiene un gran servicio, el personal es muy amable y lo mejor que tienen…read moreconocimiento de todos los productos que ofrecen.. 10 de 10

We had an urgent plumbing issue and needed new hardware, Angel gave me a few options, reviewed…read morephotos I took to make sure I had the correct and most inexpensive part to fix the problem, and the friendly staff were patient with me on the phone getting details from my plumbing company. I love this helpful small business on Amsterdam on the UWS!

The most pleasant employees work at this fantastic Home Depot. I had to buy a lot of blinds, and…read moreAlbania, the salesperson, was the most helpful person I have ever encountered in a store. She took a long time to make sure I could receive what I needed. The app https://playfyhd.app/ is no longer available. I'm hoping her manager notices this and gives her the credit she merits. She brightened my day. Albania, thank you! :)

This is a great Home Depot with the nicest people working here. I had to get a bunch of blinds and…read morethe salesperson, her name was Albania, was the most helpful person in any store that I can recall. She spent a lot of time getting me exactly what I needed and made sure I could manage getting it out of the store. I hope her manager comes across this and gives her the recognition she deserves. She made my day. Thanks, Albania! :)

I have had such a great experience with the people who work at PC Richards. They are friendly and…read moreefficient and go above and beyond! I am so happy to have this store in my neighborhood on the UWS. The manager hooked me up with a discount and Khalisah was really amazing about giving a refund for an installation fee when the guys delivered my AC's but couldn't install because of my cabinet. I highly recommend doing business with these people!

I stopped by today while in the area to use the bathroom. The bathroom here is extra clean! My…read morehusband and i were surprised with how nice and organized the store is. Very nice tv and bed displays as soon as you walk in. Def will be back to looks round when in need if a new mattress

Their customer service skills is very inconsistent & and they don't even care if you are a regular…read morethey'll act like they don't know you. I only go back because is on my way home & gym otherwise I would have not gone back.

Never again. As a lifelong resident of the area, our family has shopped here on a regular basis for…read moredecades. While it's become less and less pleasant over the years, we've forgiven the lack of customer service and the treasure hunt of finding items. ("It's in the back is the response for any item you ask for." Try it.) But the manner in which items are priced is completely unacceptable. More like outrageous. The lack of consistency and lack of accountability. Budgets are quite tight these days, but it's also about the principle. Glad to pay a fair price but when one day the item is one cost and the next minute another, no. Less than a year ago I purchased a tea kettle for $13.99. It broke because it was dropped. I came back to purchase it again. I was surprised Rajnbow now asked $19.99. Since Amazon was charging the same, better to support a local business, right? When I paid for it at the register, the cashier charged me $23.99 even though the sticker on the kettle displayed $19.99. When I pointed out the error, he still did not believe me. Then I had to get on line again because he attended someone else while I checked the price. Then he told me to get on line with another cashier for a refund. That's three times to wait on line to correct their error. Then the cashier who gave me the credit made sure to call another staff member to immediately change the price on all the kettles. With a sense of urgency as if the building was about to fall. Then when I mentioned how the same item was $13.99 less than a year ago, she lectured me on how prices have gone up. And would not stop. It was quite the sNo, this wasn't inflation or tariffs. This is simply price gouging, and random at best. Next time, guess what. I'll use Amazon and go to Home Depot. For real.

JUMA gave us excellent service was greed as we walked in and asked us if we needed help and we…read morereceived great,excellent customer service. We will be back for future purchases. Thank you!

Great customer service from Mr. Dexter thank you so much for ya help will be back very soon !read more

Just finished a mini home makeover using Farrow & Ball, and I'm in love. I went with Treron for a…read moredeep, earthy elegance and Slipper Satin for that soft, timeless glow. The quality of the paint is incredibl-smooth, rich, and somehow both bold and subtle at the same time. Also, shoutout to their customer service team --so helpful, and genuinely kind. They made the whole process easy and even helped me tweak my order last minute without any stress. I know its pricey but Farrow & Ball is 100% worth it. Go for it.

This review is long overdue. I wanted to wait and see how the paint actually held up over time…read morebefore forming an opinion. First - The customer service is the absolute best! I called the store, I'd visited it in the past to check out their wallpaper (some of the patterns are absolutely gorgeous, worth going there just for ideas). The sales rep was very knowledgeable; she explained the differences between products and colors. After reviewing several test strips (I had collected in the past), I placed an order through the Flatiron store. They offered door to door delivery, which was so convenient. I repainted an entire home, three floors, multiple rooms. Since the home was over 200 years old with original details, I needed a paint color that would match the original sense of the home without looking too outdated. I must have gone through 300 different paint colors, I did Samplize, tested the paint on the actual walls, checked the LRVs, under different lighting (because a paint will look one way in direct sunlight but completely different under LED lighting). I think I drove myself a little crazy. I mean how many shades of white can there be??? Dozens! And they all look a little different. Money vs Aesthetics - While I really wanted to save money, the more time I spent with the Farrow and Ball colors, the more I fell in love with them. When I told the painter that I was using this brand he said "it's too hard to use." Skeptical, I asked around. It's not hard to use; he was an inexperienced painter. So I went with Farrow and Ball for the parlor level and smaller rooms and Benjamin Moore for the rest. After a year of heavy use, both paints have held up well. From an aesthetic perspective, the colors for Farrow and Ball are well worth the added expense IMO - particularly for an older home with unique design attributes (small corners, brass elements, original wood tones etc). While renovating one house, I also did a second one with a realtor for a planned sale/rental. I did not use Farrow and Ball due to cost considerations. The other house was modern and modern paint colors were fine. Bonus feature - The coverage from Farrow and Ball was where the brand really shines. During the renovation, a contractor wrote all over a small section of drywall- in black permanent ink. After scrubbing it for 30 minutes, I finally gave up. I allowed the wall to dry and then painted it with 2 coats of FB "all white" paint. No primer, lol, because I was simply exhausted by the whole process. It was a small section of wall but after I was done, someone entered the kitchen and said "nice paint job!" I wanted to say, the credit doesn't belong to me, it belongs to the paint -- the paint is simply magical !