If I could give no stars I definitely would!at I stopped by this location to check on a specific…read moreitem and at that time there was a one way in one way out I was NOT greeted at all by any of the people that work there. They just look at you with their nose turned in the air and turn their heads. And...when I asked about the item, I was told to go straight to this other woman who seemed rather SNOTTY to say the least. I asked her about the item I was interested in and she proceeded to tell me that I would have to wait there to look at the section I was interested in because someone was already back there....that they're only taking 1 person at a time. I asked about how long was the wait? She said 20 to 30 minutes ...which I thought was ridiculous! It was just her bad attitude in general that turned me away. I realize that many people judge others by their outside appearance without uttering a word...but if they would treat others with the kindness and respect that they would like themselves, the world would be such a better place!

So my previous review from a while ago was a pretty harsh star rating, as this Ace is basically a…read morevictim of its location. And, I guess, even fat old racists need tools and washers and guns. Everyone here is super helpful and very friendly. This isn't a place where you wander the aisles - they ask you what you need, then take you there to look at your options. Prices are generally a little higher than the mega home improvement stores, but Ace gets my business for their consistent helpfulness and also going to Lowe's is a nightmare experience that I avoid as much as possible. Ammo prices are decent if you're looking for a deal.

My wife went in the morning 6 am since they already started opening up early and this guy probably…read moredidn't want to work out early in the morning told her he can make her order later with a bad attitude that's not polite specially to a woman Bad service !!!

The store is well stocked and clean... associates are informative and always willing to help. The…read moreonly consistent problem is my orders are never ready to pick upon arrival. My first order was called in 3 days in advance only to arrive to the store for it to be sitting in a stack of papers and was not yet mixed. 2nd order I called in 20 minutes in advance before arriving to the store. Only to arrive with it sitting in yet another stack of papers and was not yet brought to the front. This order consisted only of base paint and did not need to be mixed. However I ended up waiting another 15 minutes for the order to be found and brought up. At this point, I think the best course of action is to call the store a 2nd time to confirm that the order is ready, prior to pick up. Otherwise you can count on wasting additional time upon arrival.

A-Ok. This one is located in Lakeland just off of the interstate. We visited while in the area for…read morean appt. I am on the lookout for a new rug for our living room area as the old one was just rough and in need of replacement. It is relatively well organized, but they have a more limited offering for product than some others we've been in. They had the standard seasonal items (Valentine's Day in this case) and of course party supplies. They have a good housewares section, but I didn't see a rug at the price I wanted this time, so we didn't leave with anything. Overall: B+ A-OK location with a relatively well organized store and plenty to look at.

I love Ross! I am a regular shopper and find very good deals. It's unfortunate when they have the…read morewrong manager running the store today Barry Cansler was that example. I was make a purchase to a small Addias duffel bag and it did not have a tag. The cashier manager was trying to be very helpful when Mr. Barry pages him the he can look for item. Barry then comes up with a larger duffel bag that was $24.99 and I replied I'm sure it was $12.99. He got very upset and said that's what the price is they all have this price and walked away. I asked the cashier if I can go get the same item with a price tag and I did find the same item with a $12.99 tag. The situation was handled very unprofessionally by a store manager. I would say that the cashiers are a lot more eligible for the position to be the store manager. Customer service is key to a successful business.

Have stopped in a few times now looking for items for my lawn. The prices here compared to other…read morebig box stores like Lowe's and Home Depot are a it steeper. They do offer a wide range of items but can't say they are much of a competitor with other stores because of their prices. They were welcoming as you walk in which I think says a lot.

employees were EXTREMELY rude and unhelpful on the phone when I was just wanting some information.read more

Since moving to the area we have come to this Home Depot on many occasions for big items and small…read morepurchases. I have yet to run into any employee who was not amicable or helpful. I have even had unsolicited advise, which turned out to be very practical. They pretty much have always had what I was there to buy, except on two occasions although their website stated they were in stock. Overall the prices are competitive, either a tad more expensive or less expensive than Amazon (and we all know how they've cornered the market). Although I prefer to shop in person we have had several items delivered, with their delivery service being very quick. The times we have had deliveries it was FREE to do so, which brings me to finally realizing I had not done a review for this place. Today I went in and purchased a few items, but forgot to get one of their 5 gallon buckets. After getting home and realizing this I went on line to see how much they were and they promoted FREE delivery this very same day. So I ordered one and added a 2 gallon bucket for shits and giggles. I was notified that there was a problem getting both delivered today and the order was split. The 5 gallon did show up this evening and the lowly 2 gallon is scheduled to be delivered tomorrow. This was a very low dollar amount order to begin with and I actually feel guilty about it. They were going to lose money on this minor purchase to begin with and now it's an even bigger loss! Dangggggggggggggg :-(

4-30-2026 and they are still one star because they make it where customers can't get down aisles…read moresafely, have to fight to get down aisles or move things to get down them. I have lots of pictures!

We visited Floor & Decor in Brandon while researching tile for our full remodel--floors from the…read morefront door straight through to the pool, including the family room, living room, dining room, and kitchen. With so many beautiful options, it's easy to get overwhelmed. Alyssa stepped in at the perfect moment. She was knowledgeable, friendly, and helped us think through our choices with clarity and confidence. If you're shopping at the Valrico location and want someone who can truly guide you through your flooring decisions, ask for Alyssa. She made the process simple and stress-free.

Dot get Credit from them they will not honor the time for interest free change , they want to…read morecharge 720 dollars for finance charges on a 1000 dollar balance I will never do business with them

My all time favorite store to shop at always smells great. The customer service is second to none…read more Excellent selection of items for every holiday and decor. Staff is super helpful and always friendly. No mater your decor they have something you need. Pricing is on point always.

Although this store has a great selection of choices. Unfortunately, it is priced for the top 1%…read more Pricing on porcelain tile is $10.00 soft? Would love to shop here but it's just not economical. You can find similar tiles at a fraction of the price if you shop around.

We ordered tile in early March for a kitchen backsplash and it was delivered promptly to the store…read more Terry was very helpful about choosing the tile. After our tile came in it sat in the store for over a month waiting for our contractor, who has a business relationship with The Tile Store , to pick up the order. I called on several occasions to check on the status of our order. When the tile was finally installed the edging for tile was missing although it was clearly part of our order. Since we are sunbirds we had to leave before our project was finished. I would recommend that customers using The Tile Store pick up their order themselves if possible and make certain the order is complete.This would also give the customer the option to use a contractor who is not affiliated with The Tile Store.