Horrible! We love their paint and have recommended to many friends building and remodeling. We…read morebuild a large accessory building 2 years ago and used all DE paints! 2 ladies when we came in.. the one was pleasant enough - the other lacking in basic customer service skills- very very rude. Basically, since we weren't a contractor we were wasting her time being there. I will drive to PV for my paint needs..

Amy is amazing!!! Her training and extensive knowledge speak volumes. A true color expert! Amy has…read morebeen so helpful in our undertaking of painting a historic home. I highly recommend Amy and of course the quality Dunn Edwards paint!!! Mary P

Thanks to Kimberly for her great service and assistance. Because of her diligence, we were able to…read morebuy a new gallon of touch-up house paint from a job done in 2016. We appreciated all her skills and quickness in helping us. Great service!!!

From the owner: Your local Sherwin-Williams Paint Store in Prescott, AZ, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

I was contacted by the store manager (Jake) after leaving my first review. He asked me to come into…read morethe store so he can make things right. He provided me with a new bucket of 5-gallon paint (no charge), and matched my house color perfectly. Jake has a great attitude and really believes in customer service. Thank you so much for correcting the problem, I will definitely do business with you again.

The managers Jake and Mike have gone above and beyond in helping me get the right paints that match…read moremy house. Their professionalism and understanding of my needs is what customers desire. Great staff, ample parking, and a clean store. Thanks for being there for me.

This true value was amazing to visit when I first moved to prescott. The staff were extremely…read morefriendly and very helpful. Especially since i needed a bunch of screws to build a bed frame but I couldn't find them om my own without the help of the employees. The quality of everything I bought here was all worth the money despite the high prices. Most of my tools for my first tool box as well as the box itself came from this location and they're still holding strong and working properly. The store had such an amazing selection of hardware to choose from its better than home depot and lowes. The biggest criticism is the high prices of the products. But still it's worth the money and quality tk ensure you get something that'll last a life time. Check out this store over other hardware stores.

So I was just told, that there is a female in charge over at true value in Prescott, who treats her…read morestaff like a dog. Or worse than a dog. There young kid behind the register, and apparently she chastised and berated him in front of customers. This is not a business that I would patronize due to that behavior. I hope, the kid, gets a better job somewhere else. They don't deserve to be treated like that and they deserve a better work environment.

With assistance from Ellen and Dave we were able to transform a too orange fireplace into a…read moresoothing focal point. Being color challenged, I needed guidance to hone in the perfect hue. They went above what was expected considering I needed only a quart of paint. We settled on a custom-mixed color; I used a dry brush to create a natural looking brick finish. Many thanks from a satisfied customer.

This store is phenomenal. Dave the manager and Mark the salesperson are incredibly helpful,…read moreknowledgeable, and personable. I will continue to use this store for all of my business' needs.

Michelle is an amazing paint consultant. She helped us select the perfect color to paint our home…read moreand then assisted us with coordinating a deck shade. I highly recommend this business because of her expertise!

Michelle was incredibly knowledgeable, professional, and helpful. We're gearing up to paint the…read morehouse, and she offered her perspective relative to color and provided us with a great list of potential painters. Thank you!

This is a great paint store. I had several issues matching Dunn Edwards paint after my house was…read morepainted in 2011. Samuel was excellent in helping me and spent this time require to make an exact match. It was a little frustrating for him as the color match was a difficult one but he did it perfectly. I'd recommend them to anyone.....

So we have the daunting task of selecting paint colors for our new home. We dragged all our samples…read moreof flooring, cabinets, furniture etc etc to the Sherwin- Williams in Cottonwood, AZ. Thank goodness Amanda was there to help. She chased down piles of samples, looked up color codes and even joined in with our "what do you think" discussions. We ended up incorporating her recommendations and had her mix up several sample colors. Amanda, thanks for all your time and help. We'll be back with our final selections!

I have bought paint from his business for years and the last couple of times the same salesman…read morehelped me. He looked mad when I walked in, acted like he was put out every time a customer walked in , never smiled never said thank you . I went back today to take the paint I bought yesterday back to tell him the shade was off that was color matched. He said well I don't know what You want me to do. I said the other guy matched it fine and he said well you shouldn't have changed paints. I said I didn't, you picked it out. Problem was never solved, so here I am with 2 gallons of paint on sale @119.00 . I will never , ever go back there again because of this rude, inconsiderate employee !!

Loved the merchandise and staff! Great decorating ideas and found some great things to add to our…read morehome!

I bought 3 tops that were hanging on the clearance rack ironed & looked nice from this store. Then…read morewhen I got home to Phoenix I realized that they all have armpits stains on them. I was absolutely disgusted! Very disappointed in the store after this. As this is one of my favorite stores to visit when I go to Pres . Can't believe they would even put them out on The floor. Had I have noticed I never would've purchased them!