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    Dunn-Edwards Paints

    3.7 (11 reviews)
    Closed 6:00 am - 5:00 pm
    Updated a few days ago

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    Bad Paint!
    Luiz C.

    We have been in business in Prescott, AZ for pushing 30 years. we depend on local suppliers to service our customers. but what happens when same products used in the past gets changed by a corporation and fails? who suffers? the small business owner does. we work by the book in our daily routine. it would be great if corporations would do the same for there customers instead we have over 8 homes where the paint is doing what is in this picture. Dunn Edwards representatives from Phoenix and Prescott after weeks of putting it off came out to look at these finally and instead of working on a solution they upset our customers and were being extremely disrespectful. we still have no information except for this company pointing fingers trying to get out of doing the right thing. which is standing behind there products. and they are NOT doing that. now my company who provides for many local families is SUFFERING over this neglect and lack of care and respect to local small business like ours. if you re looking for products that last and or a positive buying experience, DO NOT TRUST this company to do it.

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    Photo of Sue G.
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    11 months ago

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    2 years ago

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    3 years ago

    Always professional and helpful and ready with suggestions and support for Dunn Edwards paint that has to match our neighborhood code.

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    3 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    12 years ago

    Spectacular service by Matt Alexander and they have every supply you could need for painting in a nice non-crowded location.

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    12 years ago

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    Ask the Community - Dunn-Edwards Paints

    A2Z Home Center

    A2Z Home Center

    4.0
    (4 reviews)
    13.9 mi

    Every time I go in with a questions regarding a home repair project there is always someone to helpread more

    I came here often. Today, I came in to exchange the wrong…read moresize of a 50-ft roll of drip irrigation tubing I mistakenly bought 2 days ago. I bought 5/8" and needed 1/2". My mistake. When I came in to exchange it with the receipt I was told by the Manager (Ray) that they did not have 1/2" in stock. Okay fine, I said. Please issue a refund for the tubing I was returning. Then he said that they did not carry the brand I was trying to return. Obviously, they did because I bought it 2 days ago off their shelf, the cashier rang up the sale and gave me a receipt. I had the receipt. The receipt showed 1/4" inch tubing, 100'. This was entered incorrectly by the cashier when I purchased it. Ray proceeded to tell me about how it was wrapped in plastic and they don't do that with their tubing. He then told me it had the wrong kind of label on it, that they don't use that label. He then told me that they don't carry that size. Obviously, he was inferring that I didn't buy the tubing from their store. Interestingly, Ray was doing something on the isle when I bought the tubing 2 days earlier and we spoke briefly. I reminded him of that. The cashier said that they would honor it, but that wasn't the point. Ray made it sound like I was trying get away with something.......in front of 2 other customers. It was insulting and embarrassing at the same time. For a lousy $11 of tubing. I'm a Chino Valley resident and have been going to that store for over 7 years. I was treated like I was being dishonest. I will NEVER go back there.

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    A2Z Home Center
    We pride ourselves on being the friendliest hardware store in town!
    We pride ourselves on being the friendliest hardware store in town!
    A2Z Home Center

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    The Home Depot

    The Home Depot

    2.3
    (77 reviews)
    3.2 mi

    Dwayne, in the Home Depot (on Hwy 69, Prescott, AZ) plumbing department, saved the day! I had a…read moredrippy shower spout and let Dwayne know what I needed. He said "that's a Delta product and Home Depot doesn't carry Delta, but..." Dwayne reached down and grabbed an item from the bottom shelf and announced that Home Depot had received this (Delta) product in error, and it wasn't worth returning to the supplier. It was exactly what I needed! He also told me the drip was due to a faulty cartridge. Who knew that showers even had cartridges? He pulled the exact cartridge that I needed, amongst a variety and showed me the difference between them. He then opened another box. He showed the complete cartridge assembly, and what I would need to do to swap it out. What started out being an intimidating repair, following Dwayne's show-and-tell, was completed correctly and quickly. I was SO grateful I dropped off a thank you card, which I hope was shared with HD management, along with a gift card for coffee. Dwayne is my "go to" guy and he really knows his stuff.

    I usually try to buy everything from Lowe's, yet since living in Phoenix all of my life, and Sears…read moreclosed, along with Active Duty in the Army, I knew that only the Home Depot had Ryobi products. I haven't been in a Home Depot store in over a year. At check out, I tried to use my phone number for the 10% off that Veterans get. I had to get help because it wasn't taking my phone number. A heavy set employee asked me if I had gone over my $400.00 per year cap. I never even knew that there was a cap, but I stated that I haven't even been in a Home Depot store in over a year, and he told me that Veterans lie! I could have punched him in the throat. I didn't, but I will never return to any Home Depot store again! First responders, Veterans, just warning you, your service to your country and people whom you help, the Home Depot employees think that we are all liars! I'll order Ryobi from them directly. The Home Depot is a disgrace to everyone who has served, or continues to serve!

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    The Home Depot
    The Home Depot
    The Home Depot

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    Dunn-Edwards Paints - paintstores - Updated June 2026

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