I always get friendly service there. I just recently had my hip replaced Rachel the store employee…read morehelp me with the heaviest salt bags. Inside the store and also waited so that she could put the bags in the back of my pick up for me. Now this was Service..

One of the employees flipped the breaker for the bathroom lights while I was on the toilet!read more

This was my 4th or 5th trip to the store over the years and and it never ceases to amaze me what a…read more great level of service is offered here. From the manager Dave right on down to every employee the experience has always been beyond five stars. Every single time I go in that store to buy something I am made to feel like I'm an important part of their customer base, I am always welcomed with a smile, a greeting, and an offer to help. Like many homeowners often times I don't think all the way through a project but these fellows are always there to suggest the extras to go along with what I am buying so that I can complete my project. Service is the most important thing to me and I shop for service before I shop for price and this store has never let me down. And to make things even better, they offer a discount for United States veterans and that is always appreciated. Five stars plus for the entire staff can and congratulations to management on assembling such a great team of service minded folks.

I've been there several times and have found the staff extremely helpful when I was trying to find…read morevarious sizes of screws, nails, nuts, and bolts. Even the times when they were busy, they called someone to the front to help. The most recent time I visited, the gentlemen who helped me showed me that there was nothing wrong with the item I thought was broken and was trying to replace. He explained what to do to make it work. I went back home and he was right. It worked and I didn't need the new part.

Poor service! It is too bad I cannot count on my local hardware store with things I need for my…read morehome. This store has a limited supply of items and the workers there would not assist me with an item I requested. Plus, they didn't appear apologetic for not being able to assist me.

This is a great company, great store and a great team. I would gladly recommend them to anyone…read morelocally looking for a floor renovation.

I requested quotes here and from Lowes, and LL beat the quote by charging 2 grand less than Lowes!…read moreAnd I am extremely happy with my new flooring! I had it put in every room in my new house except the kitchen and bathrooms, and will definitely be calling on them to do the bathroom and kitchen in the near future. They were polite, knowledgeable, and fast, even during the pandemic! Pat was great at explaining things as was Kyle! They will be my go to for flooring and I highly recommend them. Their prices are much lower than Lowes and Home Depot and they have a much bigger selection, also. Love this place!

Remarkable customer service from Joe LaGuardia! I sanded my fieldstone fireplace and wanted to…read morehighlight the stone grain with a sealer. After buying the wrong product on line, I turned to the experts at McQuade & Bannigan and met Joe LaGuardia. He called his suppliers, researched until he found a safe product, and scheduled shipping so the product wouldn't arrive frozen. How often does someone care as much as you do about getting the right product for the job? Thank you Joe!

Their prices are even better than Home Depot, and their staff is much more knowledgeable…read moreThey can give you advice anywhere from how to fix a hole in your wall to how to fix a leaky pipe & tell you just what to do and just what you need I've been going here for years and They've never let me down The owner Doug is very customer service oriented and his son is taking right after him They've actually save me money by showing me cheaper ways to do things, for example just today I was going to fix a hole in my wall by purchasing drywall and cutting it etc. but they showed me something called a "drywall patch" that I've never even heard of and it's much easier and cheaper than all the supplies I would've needed to fix it the old-fashioned way Their selection of products is very impressive for such a small store, everything from hardware, household supplies to paint to pet food

We ordered a Weber grill from this store. Norm and Joeseph delivered the unit…read more Went flawlessly. Stay away from "the big box" stores and shop local. Fabulous service!!

I have been in many Walmarts , and I have to say a lot have upped their game in service, quality…read moreand cleanliness, and organization. This is one of those stores, I have asked different employees for help or just chatted and all have been friendly and/or helpful. Keep up the great work y'all!

I needed some pictures done and their was a employee at Walmart name Anthony who really helped me…read moreout. Not just me but he was multitasking. You don't find help like that anymore and I wanted to let you know what a astonishing young man he was and I say keep employees like that for a long time. Thank you again Anthony. S.J

Very Disappointed with My Recent Visit to Ace Hardware…read more I've been shopping at this location since 2010, always trying to support local, family-owned businesses--but after today, I'm seriously rethinking that choice. I went in to return an item and was upfront and respectful from the start. I let the cashier know I had a return and quietly waited my turn. When I reached the counter, the senior cashier immediately told me I needed a receipt. I explained that I purchased the item this week using my Ace Hardware account and debit card and assumed my phone number could be used to look it up--something I've done at other stores, and what I thought was a benefit of having an account. Instead, she repeated "you need a receipt" and took the item without further explanation. I even reminded her that she had helped me find the item earlier that week and asked if she could look up the purchase. Still, no clarification--just the same phrase, again. While this was happening, I noticed a young man in an Ace shirt standing silently about five feet away from me, staring. When I asked what his issue was, the cashier told me to "not worry about him." Frankly, that made me more uncomfortable. Still confused whether the return was going through or being denied, I calmly asked what was happening. She raised her voice and said, "I'm returning your item." I asked if she found it on my account, and she replied, "You should have had [a receipt], but I'm just returning it." She then struggled to find the posted return policy sign--which was supposedly under the glass at the counter, behind a push cart--and couldn't locate it. I simply noted that if she couldn't find it, customers likely wouldn't see it either. We finished the return, I thanked her, and mentioned I didn't plan to come back after that experience. Her response: "I'm not talking to you anymore." As I left, the same young man followed me outside. While I was in my car, I saw him still watching me from the entrance. I cracked my door and asked if there was still a problem. He said, "I'm just doing my job." I asked, "What, security?" and shut my door. A moment later, I watched him pull out what looked like a Milwaukee Fastback knife and start poking at a pallet. Completely bizarre. This whole experience left me in shock. I've had great conversations with some of the employees here in the past, but today exposed an attitude problem that can't be ignored. I expected more from a store I've supported for over a decade. Now I understand why more and more people are turning to big box stores--at least there, basic customer service is consistent and respectful. Very disappointed.

I've found them to have pretty much everything anytime I may have needed something. If you ever…read morehave a specific item you need ask if Sal is available. He and his family have owned this business for many years and thus he is very versed in every hardware need.