If I could give no stars I definitely would!at I stopped by this location to check on a specific…read moreitem and at that time there was a one way in one way out I was NOT greeted at all by any of the people that work there. They just look at you with their nose turned in the air and turn their heads. And...when I asked about the item, I was told to go straight to this other woman who seemed rather SNOTTY to say the least. I asked her about the item I was interested in and she proceeded to tell me that I would have to wait there to look at the section I was interested in because someone was already back there....that they're only taking 1 person at a time. I asked about how long was the wait? She said 20 to 30 minutes ...which I thought was ridiculous! It was just her bad attitude in general that turned me away. I realize that many people judge others by their outside appearance without uttering a word...but if they would treat others with the kindness and respect that they would like themselves, the world would be such a better place!

So my previous review from a while ago was a pretty harsh star rating, as this Ace is basically a…read morevictim of its location. And, I guess, even fat old racists need tools and washers and guns. Everyone here is super helpful and very friendly. This isn't a place where you wander the aisles - they ask you what you need, then take you there to look at your options. Prices are generally a little higher than the mega home improvement stores, but Ace gets my business for their consistent helpfulness and also going to Lowe's is a nightmare experience that I avoid as much as possible. Ammo prices are decent if you're looking for a deal.

A-Ok. This one is located in Lakeland just off of the interstate. We visited while in the area for…read morean appt. I am on the lookout for a new rug for our living room area as the old one was just rough and in need of replacement. It is relatively well organized, but they have a more limited offering for product than some others we've been in. They had the standard seasonal items (Valentine's Day in this case) and of course party supplies. They have a good housewares section, but I didn't see a rug at the price I wanted this time, so we didn't leave with anything. Overall: B+ A-OK location with a relatively well organized store and plenty to look at.

I love Ross! I am a regular shopper and find very good deals. It's unfortunate when they have the…read morewrong manager running the store today Barry Cansler was that example. I was make a purchase to a small Addias duffel bag and it did not have a tag. The cashier manager was trying to be very helpful when Mr. Barry pages him the he can look for item. Barry then comes up with a larger duffel bag that was $24.99 and I replied I'm sure it was $12.99. He got very upset and said that's what the price is they all have this price and walked away. I asked the cashier if I can go get the same item with a price tag and I did find the same item with a $12.99 tag. The situation was handled very unprofessionally by a store manager. I would say that the cashiers are a lot more eligible for the position to be the store manager. Customer service is key to a successful business.

I recently went over to Sherwin -Williams from Home Depot Behr brand - here's why. I went to the…read moreSt Cloud store with a door from a piece of furniture I was repairing and then repainting and needed an exact match. Not sure who he was but a SW person said he could help me and took my door ran it through the color match and then and then tweaked it and gave me a perfect match. He also helped in picking the right paint for the job (cabinet vs wall paint) and how I was applying the paint (Spray or roller). In addition, SW paints are easier to apply and, in many instances, really do cover in one coat. They take a little longer for the recommended dry time, but the finish is amazing.

I went to buy specific paint for my new David Weekley Home. There were 6 people working helping 2…read morecustomers. One guy was chatting with vendor and 2 were talking to each other. I stood there for what seemed to be forever...but was probably about 10 minutes. Staff looked at me and went on with chatting with one another, not about work, just B.S. back and forth. You may be better off getting your paint at Home Depot or Lowe's. They both have much better customer service.

I bought a refreigerator and the warranty has the customer attempt a repair without a tech. the…read morewatranty is not cheaper. I bought a water filter there and it was old and had liquid oozing from it. I price check. I bought from Lowe's for a better price and next day delivery.

Bait and switch. Online says it's in stock but get a call saying it's not and can I wait a few…read moreweeks? They have to order it from the manufacturer. Sounds a bit shifty to me.

Customers/Contractors Beware:…read more Inspect your purchase before you buy!! We had purchased about $4,000 worth of tile(Ashford classic porcelain 10x60" in soft ash am color and bundled 3 per box). Half of the cardboard boxes were destroyed from the weather(tile was fine). Boxes were drenched and fell apart upon lifting. An entire pallet was this way and made it EXTREMELY difficult to offload by hand. Not sure who to blame. Whether it be the store(Floor and Decor out of Lakeland, FL) or Ashford. If we had known the pallet was in this condition, we would not have accepted it(pallet in blue plastic). We would recommend this store for their product knowledge and assistance. But, we would not recommend this store for loading a product of this expense in this condition. See pics for reference.

Paige was fantastic to work with, she was patient and give great advice. Picking tile can be very…read morestressful but she definitely made it super easy! can't wait to see my beautiful bathroom. Thank you Paige for all the help! You Rock!

Nice location, big parking area. Jeff helped us out and he is very delightful. He is personable,…read moreshows you what is available in your price range, gives you all information and doesn't pressure to purchase anything. That's the kind of service I love, providing all options without the pressure. We purchased a set for our guest bedroom. The process was easy and pricing is pretty decent. We went a little over our budget but not that much. We really liked that they have a metal spring box option and all mattresses have a 120 comfort quality warranty. The store itself is clean and orderly, easy to find and is open pretty much all day. Definitely recommend this location.

i would like to very thank Grant for all of his time , efforts, and knowledge. Thank you for an…read moreoverall extremely easy way of purchasing a new mattress !!! KUDOS TO GRANT and CHUCK his manager and mentor!!

I had issues with my 500 hour service. Polk Tractor went above and beyond what I expected to…read morecorrect issues. They were on it immediately which I appreciate. Mistakes happen, it's all in how you handle them! Polk Tractor is Still My Shop :)

These guys are awesome....I'll never go anywhere else, and always purchase all my tractors here. I…read morewalked to get an attachment serviced, the gentleman took the attachment apart through away mine and handed me a brand new one. What? I asked what do I owe you? He said nothing. What? Don't worry about he said. He earned a customer for life. I'm in the parking lot right now just blown away....writing this review.

They usually have what I need for small projects around the yard and house and are always willing…read moreto help find things. Great folks!

The Lawson's are some of the nicest people you'll ever meet. If you're in need of basic hardware…read moresupplies or just want some conversation and ice cream, this is the place.